Flanker Kitchen + Sporting Club

Review summary

1. A

   Angela

   Orange County

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   The atmosphere is more of what you pay for. It was really pretty and captivating with the lights and Christmas theme, but the food was subpar and extremely overpriced for the quality. I got the slider and fries, and while the fries were good and crispy, the sliders tasted old and stale. The patty was very dry. I only ate it to justify spending $18 for something so subpar. I didn't like that they overpriced everything on the menu. The ambience was the best thing, but that's about it.
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Thanks for the review, Angela! We're thrilled to hear that you enjoyed the atmosphere at Flanker Kitchen + Sporting Club. We're sorry to hear that our food did not meet your expectations. Your feedback about the fries and sliders is well-taken, and we appreciate your honesty. We strive to provide a great dining experience and it seems we fell short this time. We hope you'll give us another chance to impress you with our food.
   

   Is this helpful?

   Report
2. V

   Victoria

   VIP

   Salt Lake City

   6 reviews

   2.0

   6 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   We booked the A Christmas Parlor experience & maybe should have done more extensive research before coming. The menu was extremely limited at a whole and even to the point where one item wasn’t available which was likely the heartiest item on the menu. Limited vegetarian options & only one drink could be made as a mock tail which truly tasted like just pineapple juice. We booked for a Karaoke room as well & we were told the menu in the main portion of Flanker was just as limited as at the Christmas Parlor. The staff were kind and tried super hard to give a great experience but as a whole the place seemed so disorganized, ready to go out of business and truthfully not somewhere I would come back to for an evening. I would maybe venture down for brunch but would be super hesitant that they might not be able to fulfill their brunch menu.
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Hello Victoria, Thank you for taking the time to share your experience at Flanker Kitchen + Sporting Club. We are truly sorry to hear that your visit did not meet your expectations. We understand your concerns about the menu and the limited options available. We strive to provide a diverse selection that caters to a variety of dietary needs and preferences, and we apologize if this was not the case during your visit. We also regret that you found our staff unorganized. We strive to provide a comfortable and enjoyable atmosphere for our guests, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our services. We hope you will reconsider and give us another chance to serve you better in the future.
   

   Is this helpful?

   Report
3. G

   Gabriel

   Salt Lake City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Are first time there and we couldn't get served do to food heath issues. It really sucked because the place looked awesome
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Hello Gabriel, We're truly sorry to hear about your recent experience at Flanker Kitchen + Sporting Club. It's disappointing to know that we were unable to meet your expectations due to the food safety issues that we continually strive to address. We appreciate your feedback and will take it into consideration as we continually work to improve our service. We hope you'll give us another chance to provide you with the quality experience you deserve.
   

   Is this helpful?

   Report
4. H

   Hillary

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pop up Christmas Bar was AMAZING!! I am so glad we were able to get reservation! We will be back next year
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Thanks for the feedback, Hillary! We're thrilled to hear that you enjoyed the Christmas Bar. It's wonderful to know that we were able to accommodate your reservation request. We strive to provide the best service, food, and value, and your ratings affirm our efforts. We can't wait to welcome you back next year!
   

   Is this helpful?

   Report
5. K

   Kelita

   Salt Lake City

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The Christmas Parlor was well decorated very cute! Cups were cute drink were average but 20$ a cup so not real worth it. The Cinnabon drink was to us almost undrinkable. The food is very expensive almost 30$ for cheese and meat and crackers and not a very big sharable plate. Loved the smores but again cheap item for over 20$ but your paying for the experience and it was very cute with a great atmosphere great waiters! So it's 50/50. It's what you make of it. It was a fun date night. We will probably keep picking a few of the pop ups to attend just do to the atmosphere.
   

   • 

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Hi Kelita, Thank you for your feedback. We're glad you enjoyed the atmosphere and our unique decor. We're sorry to hear our drinks and food weren't up to your expectations. We strive for quality and value in all aspects. We appreciate your comments and will use them to improve. We hope to see you again soon for another fun night out!
   

   Is this helpful?

   Report
6. C

   Colette

   Salt Lake City

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   Our party was sat in the Christmas Parlor speakeasy and we watched everyone who was seated *after* us get their order taken before us. We waited for a half hour to have our order taken and eventually left feeling disappointed.
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Thanks for the review, Colette. We're truly sorry to hear about your experience at Flanker Kitchen + Sporting Club. We understand how frustrating it can be to wait for your order and not have the service you deserve. It's certainly not the impression we want to leave our guests with. We assure you that we are taking your feedback seriously and will use it to improve our service. We hope you'll give us another chance to provide you with the service you deserve.
   

   Is this helpful?

   Report
7. B

   Bruna

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spent New Year’s Eve there and I had a great time. Good band playing live FUN music, the drinks were tasty and food was decent.
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Thanks for the feedback, Bruna! We're thrilled to hear that you had a great time with us on New Year's Eve at Flanker Kitchen + Sporting Club. It's wonderful to know that you enjoyed our live music and tasty drinks. We appreciate your feedback on the value and we're always looking for ways to improve. We hope to see you again soon!
   

   Is this helpful?

   Report
8. L

   Lauren

   Alabama

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   First of all, the service is awful because they know they are getting at least a 20% tip automatically. We ordered the egg snow and it was undrinkable. Tasted like pure cheap liquor, no taste of eggnog flavor. Our other two drinks were somewhat tolerable. Ordered the pigs in a blanket for almost $20 and it came with THREE. The waitress could have mentioned this as we had four at our table and we ordered it as an appetizer. For 3 drinks and 3 pigs in a blanket our total was $93. Absolute ripoff!
   

   Flanker Kitchen + Sporting ClubResponded 1 day ago

   Thanks for the review, Lauren. We're really sorry to hear about your experience with the egg snow and the pigs in a blanket. We take your feedback seriously and will address these issues with our team. We're glad to hear that you enjoyed the other drinks, but we understand that the pigs in a blanket was a disappointment. We strive to provide the best dining experience and your feedback helps us do that. We hope you'll give us another chance to impress you in the future.
   

   Is this helpful?

   Report
9. C

   Corey

   Hawaii

   2 reviews

   1.0

   2 reviews

   Dined on December 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Went to the Christmas Parlor pop up bar. It was adorable and decorated perfectly. Loved all the touches. Unfortunately, the bar tender seemed checked out and was extremely unfriendly . Asked if any food was gluten free and if I could do mocktaila instead. Was made to feel like we shouldn’t be there and was visibly annoyed. Nearly walked out. Recommend some mocktail options for designated drivers and those that can’t drink.
   

   Is this helpful?

   Report
10. M

    Melissa

    Salt Lake City

    2 reviews

    4.0

    2 reviews

    Dined on December 29, 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4

    Making a reservation here is ridiculous. The waitress was grumpy & put out we needed refills or anything at all. Couldn’t order a 2nd drink. The food was tasty but cold when it was delivered.
    

    Is this helpful?

    Report