Floritz

Review summary

1. OT

   OpenTable Diner

   Dublin5 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very special dining experience, beautiful location, super attentive staff and delicious food. We opted for the tasting menu which we thoroughly enjoyed. The only criticism we had was that it all felt a little rushed. Courses were served once they were ready but it would have been nice to have had a small pause between each one.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Dublin3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food is great even though we were unlucky with the chicken skewers that were too salty. The staff is very friendly and attentive but somehow too attentive. Every time we had a sip of water someone was coming to refill our glasses. Pretty disruptive when you are having a conversation.
   

   Is this helpful?

3. EM

   EmmettM

   New York City4 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice tasting plates in a cool venue
   

   FloritzResponded 1 day ago

   Dear EmmettM, Thank you for your positive feedback! We're thrilled to hear that you enjoyed the tasting plates and found our venue cool. We hope to welcome you back to FLORITZ soon for more delicious experiences! Best regards, Antonio Malbasa Restaurant Manager
   

   Is this helpful?

4. F

   Foodie

   New York City3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely experience and the food was really fantastic
   

   FloritzResponded 1 day ago

   Dear Foodie, Thank you for your wonderful feedback! We're delighted to hear that you had a lovely experience at FLORITZ and that you enjoyed the fantastic food. We look forward to welcoming you back for more memorable moments! Kind regards, Antonio Malbasa Restaurant Manager
   

   Is this helpful?

5. n

   naoimig

   Dublin1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding in every way! Desserts to die for. Great innovative mocktails
   

   FloritzResponded 1 day ago

   Dear Naoimig, Thank you for your amazing review! We're thrilled to hear that you found everything outstanding, especially the desserts and our innovative mocktails. Your kind words motivate us to keep delivering exceptional experiences. We can't wait to welcome you back for more delicious treats! Kind regards, Antonio Malbasa Restaurant Manager
   

   Is this helpful?

6. R

   Robin

   Greater Boston1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elena was the best server in the world. Props to her for making the dinner experience outstanding.
   

   FloritzResponded 1 day ago

   Dear Robin, Thank you for highlighting Elena's exceptional service! We're thrilled to hear that she made your dinner experience outstanding. We'll be sure to pass along your compliments to her. We look forward to welcoming you back soon for another fantastic meal! Best regards, Antonio Malbasa Restaurant Manager
   

   Is this helpful?

7. OT

   OpenTable Diner

   Tallahassee1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is so fab!! Everything was delicious. Perfect for pictures.
   

   Is this helpful?

8. RT

   RuthT

   London2 reviews

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was good but our experience was ruined by our waiter Jordi reminding us more than once that there was a 1.5 hour turnaround time for all bookings . A table beside us was late and he mentioned this to them before they even sat down. I checked my booking and saw it stated we had 2 hours so I showed it to him and he said ok ! He would not let us order an extra side dish as he said the kitchen was too busy and we only had 1.5 hours ! We got it in the end as he forgot to put through one of our main dishes . He dropped the desert menu and we advised we were still waiting on a dish . He should have checked we had everything and he recommended this dish! He was good at explaining the menu and recommending but I just felt too rushed to enjoy it tbh . There were 2 free tables beside us so I’d hate to see how the kitchen coped if it was a full house ! Would not return as I like to relax when I’m out for dinner not feel I’m being rushed . We are not slow eaters either I might add , the opposite!
   

   FloritzResponded 1 day ago

   Dear RuthT, Thank you for sharing your feedback with us. We're sorry to hear that your experience was affected by the timing and communication from your waiter. It’s important to us that our guests feel relaxed and enjoy their meals without feeling rushed. We appreciate your patience in resolving the issues with your order, and it's great to hear that you found Jordi knowledgeable about the menu. Your comments are valuable, and we will address this with our team to ensure a more enjoyable dining experience for our guests in the future. We hope you might consider giving us another chance to provide a more relaxed atmosphere. Thank you again for your feedback, and we wish you all the best! Kind regards, Antonio Malbasa Restaurant Manager
   

   Is this helpful?

9. R

   Ruth

   Westmeath1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pork belly bao was unbelievably tasty! Corn fritters were a hit too and the specialty cocktail of the day similar to a spicy Margarita was a really nice touch, sweet and citricy and extravagant. The waiter gave us a good idea of recommendations and if we ordered enough and honestly everything we ordered was top notch. We will be back and we are definitely recommending this place to our nearest and dearest.
   

   • 

   FloritzResponded 1 day ago

   Dear Ruth, Thank you for your fantastic review of FLORITZ! We're thrilled to hear that you loved the pork belly bao, corn fritters, and the specialty cocktail. It’s great to know that our waiter’s recommendations enhanced your experience. We appreciate your kind words and are excited to welcome you back soon. Thank you for recommending FLORITZ to your friends and family! Best regards, Antonio Malbasa Restaurant Manager
   

   Is this helpful?

10. C

    Claire

    London3 reviews

    2.0

    Dined on February 28, 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3

    This is my second time here. I had a fabulous experience the last time but this time was very disappointed. The food was amazing as was the yummy NA cocktail that was made for her. However, I was shocked with the service. I was meeting my friend there, she was travelling up from the country and was sadly late due to unforeseen traffic on the way. However, I was happily waiting ordering drinks and some food and put in our order before she arrived to minimise any further delays. She arrived as the food arrived so great timing. She is pregnant and when she got her steak bao which was lovely, she was just a little unsure how the rawness of it, as she is pregnant. She politely asked the waiter while apologising if there was any way he could simply put the steak on the pan for a few seconds more so she would enjoy it. He quite sharply took the steak from her, told her that she would have be quick as it was now 7.05 and they needed the table back by 8pm. We were shocked to be honest and simply said ok. he returned with the steak but did not seem too pleased about the fact we had requested this. He then cleared out plates at 7.30pm and said now you do not have time for anything else as I need this table back by 8pm. He then proceeded to take over 20 minutes getting our bill. I was just very taken aback by his rudeness and his attitude towards a simply request from a lady who is just trying to be safe with her baby. The food and venue are fab, but this was disappointing and left a sore taste on the experience.
    

    FloritzResponded 1 day ago

    Dear Claire, Thank you for your feedback. We're glad you enjoyed the food and cocktail, but we're truly sorry about the service issues you experienced. It’s concerning to hear how your friend’s request was handled, especially given her pregnancy. We understand the importance of treating all requests with care and respect. We apologize for the rushed atmosphere and the delay in getting your bill. Your comments are invaluable, and we will address this with our team. We hope you'll consider giving us another chance to provide you with the outstanding experience you had before. Thank you again for sharing your thoughts! Kind regards, Antonio Malbasa Restaurant Manager
    

    Is this helpful?