Fogo de Chao - Chicago

Review summary

1. M

   Margarita

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and fast service. Took my family for the first time and they loved it.
   

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2. S

   Shayla

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Had a 10:30p reservation we were seated at 10:40p and advised that we should hurry and get to the salad bar because they are about to shut it down. They dimmed the lights even more in the restaurant, then we were rushed through the service so much so that the waitress was rushing and spilled my drink on me. Safe to say we had a horrible experience and will not be back.
   

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3. B

   Baylee

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was easily one of the best dining experiences we’ve ever had. The market table, the meats, the dessert and the things. What a lovely evening.
   

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4. C

   César

   Chicago

   5 reviews

   1.0

   5 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Too long waiting for the meats , Poor customer service we were looking for the manager but never showed up he was eating in the back area , food looked old in the salad area , Bad experience for us this time
   

   Fogo de Chao - ChicagoResponded 4 days ago

   We strive to provide attentive service and timely access to our cuts, and it's concerning to hear this wasn't your experience. We're sorry we missed the mark and want to address your concerns. Please reach out through our website contact form so we can work toward a better experience for you. Thank you.
   

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5. T

   Taletha

   Chicago

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   The service was poor. We had to request meats come to our table. they kept walking pass us to attend to other tables. The food we did receive was hot and great. Been a few times n today was just horrible I felt so out of place.
   

   Fogo de Chao - ChicagoResponded 4 days ago

   We're truly sorry to hear that your recent visit didn't meet your expectations. It's important for us to provide attentive service to every guest, and we'll certainly look into this matter. Please contact us through our website contact form so we can address your concerns and make things right. Thank you.
   

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6. E

   Ernie

   Chicago

   1 review

   4.0

   1 review

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The all you can eat for $67 per person is very worth it. All of the meat was very good. The food at the salad bar was cold but still very good.
   

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7. T

   Tatiana

   Chicago

   1 review

   1.0

   1 review

   Dined on February 16, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I recently had a disappointing experience at Fogo de Chão. I asked for my steak to be cooked medium-well, but unfortunately, most of the meat I received throughout the night was either undercooked or extremely tough. It was frustrating, especially when I had requested a specific doneness. To make matters worse, oil spilled on my dress, which was a mess I didn't expect from such a place. The service was also subpar. There were hardly any servers coming around with meat, and it felt like we were being overlooked. It was a far cry from the quality and service I expected. Overall, this visit was a letdown, and I won’t be rushing back anytime soon. Had to wait over an hour with a reservation while others cut in line also.
   

   Fogo de Chao - ChicagoResponded 5 days ago

   We sincerely regret to hear about your recent experience and the challenges you faced during your visit. It’s concerning to know that the service and preparation did not meet your expectations. Our team would like to address your concerns and work towards a better experience. Please contact us through our website's contact form so we can assist you further. Thank you.
   

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8. A

   Abey

   Philadelphia

   1 review

   4.0

   1 review

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   the table was not ready until 15 minutes after our reservation. other than the wait the service and food was excellent
   

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9. J

   Jessica

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall great experience. It was really busy due to Valentine’s Day weekend to be expected, so no big deal. However, during our dining experience one of the servers holding the meat was very rude. He came to the table to serve meat and was about to leave without serving my fiancé. Even though my fiancé had stepped away from the table I wanted to make sure that he was served. So when the server turned as if he was leaving I raise my hand accidentally touched the server and said I’m sorry excuse me can I have some for my fiancé also. He served it and said don’t touch me again ok. I have never had this type of experience here before and it definitely brought down the mood for the evening. I had no intention of touching anyone and even apologized because it was accidental. Overall great experience but certain staff members needs a retraining on customer service!
   

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10. 0

    007

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on February 16, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Food was good. But the cervice. Was bad. I was. Waiting for food for more than 10 min. Then. The people. Serving the meat was really rude. It was the birthday of my girlfriend and. The. Guy. From the. Chicken. Scream. Telling me decide. What. U want. I ask. For medium well And he say. There is. No medium well only. Well done I was so mad. Bcuz I spend $170dallars plus 30 dallars tip the only. Nice person was the one. Tha bring our cokes.
    

    Fogo de Chao - ChicagoResponded 5 days ago

    We're sorry to hear about your experience with us and that our service did not meet your expectations. We aim to provide attentive and respectful service, and it's concerning to hear otherwise. Please reach out through our website contact form so we can address your concerns and work toward an improved experience. Thank you.
    

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