Fogo de Chao - Chicago

Review summary

1. J

   John

   Chicago

   16 reviews

   2.0

   16 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   We were sat in the corner no big deal but we were not able to get the full experience several meats never made it our way. We order a beverage and waited for about a half hour for it asked for the check and then the beverage was delivered with the check. At that point I just paid 7 dollars for a drink that wasn’t drunk.
   

   Fogo de Chao - ChicagoResponded 1 day ago

   We appreciate your feedback, John. It's concerning to hear that you didn't receive the full experience. Our team is committed to addressing such matters and would like the opportunity to improve your next visit. Please reach out through our website contact form so we can discuss this further. Thank you.
   

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2. K

   Kevin

   Charlotte

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   I guess it was too busy, Service was slow to a point I had to ask for some service!!
   

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3. r

   robert

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not worth the hype. I don’t mind paying for a good meal but I was not impressed all of the meats I tried were tuff, wine was crazy over priced even with it 1/2 off supposedly I still found same one online for Pennie’s compared to what I was charged. I don’t complain I pay my bill and remember staff was great attentive, pleasant. Left nice tip, others might not agree with my opinion.
   

   Fogo de Chao - ChicagoResponded 2 days ago

   Thank you for your feedback. We're sorry to hear that your visit didn't meet your expectations, especially with the quality of our cuts. We're grateful for your kind words about our team's attentiveness and pleasant demeanor. Please share more details with us through our website contact form so we can address your concerns and strive for a better experience next time. Thank you.
   

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4. J

   Joseph

   Memphis

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   My wife and I went on a date night. This was our first time at this location. We have eaten at other locations before and had a lot better experiences. The food was not seasoned well. The waitress was not present at the beginning and was very sparse throughout dinner. She never took a drink order. Very disappointed.
   

   Fogo de Chao - ChicagoResponded 5 days ago

   We're sorry to hear about your experience, Joseph. It's concerning that the seasoning and service didn't meet our usual high standards. We'd like to work toward a better experience for you in the future. Please contact us through our website so we can address your concerns. Thank you.
   

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5. D

   David

   Chicago

   1 review

   3.0

   1 review

   Dined on December 8, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   Requested for beef rib 3 to 4 times. After 30 mins finally they brought the beef Rib on the small plate with few pieces. Worst part is meat was burnt so bad that I couldn't even eat that. Service was decent. Food was horrible. Men and women bathrooms are so dirty. I couldn't believe quality of restaurant went down so bad. Only good thing is restaurant was quiet so we can talk to each other not like Rosemont location. I dont think I'm going back there anytime soon. Hope they bring their quality back soon.
   

   Fogo de Chao - ChicagoResponded on December 10, 2024

   We're sorry to hear about your recent experience, David. It's concerning that the quality fell short of expectations. Cleanliness and food quality should always meet high standards, and we regret that this wasn't the case. Please reach out to us through the contact form on our website, as our team would like to address your concerns directly. Thank you.
   

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6. E

   Elizabeth

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   The server almost dropped the plates on my dad’s lap and nearly stabbed my daughter with a knife. Which was her birthday horrible service Enjoyed the food; however would be going to the oak brook location from now on .
   

   Fogo de Chao - ChicagoResponded on December 10, 2024

   We're sorry to hear about your concerning experience during your visit, especially on such a special occasion. Safety and excellent service are priorities for us, and we take this feedback seriously. Please reach out via our website contact form so we can address these concerns directly. Thank you.
   

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7. R

   Rosie

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always the best good service as well good options of food always come here
   

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8. A

   Angel

   Chicago

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The service was poor , the staff wasn’t attentive to our big party
   

   Fogo de Chao - ChicagoResponded on December 10, 2024

   Providing seamless service to all our guests, especially larger groups, is crucial, and we're sorry to hear that this was not your experience, Angel. We'd like to learn more about this visit. Please reach out via our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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9. G

   George

   New York City

   11 reviews

   4.0

   11 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food, good service, a bit too expensive, the Noise is sometimes too much
   

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10. J

    John

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on December 2, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3

    I have been going to this restaurant since 2013 and the food use to be good, but last few years the service start to be poor I have to call the waiter for water and every time I ask him for something he take forever to bring it and sometimes he don't show up . The food ( meat ) very tough and chewy and they keep bringing you the cheap steak first and the good steak you have to ask for it like the filet mignon, lamb chops . I paid 300$ for 3 people with tip and we left the restaurant unsatisfied and we just ate the salad bar .
    

    Fogo de Chao - ChicagoResponded on December 3, 2024

    John, we're sorry to hear about your recent experience. We strive to provide excellent service and are concerned about your feedback regarding our waitstaff and cuts. Your loyalty since 2013 means a lot to us, and we want to ensure a better visit next time. Please reach out through the contact form on our website so we can address your concerns. Thank you.
    

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