Fogo de Chao - Houston

Review summary

1. f

   fernando

   Houston1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Came to fogo for a date night last Saturday night and we was so excited and looking forward to coming to this place , well what can I say after coming to this place , the service really ruined our experience, service was very mediocre at best, we waited a ridiculous amount of time for water , bread and meats , when I asked what happened with the water why is it taking so long for a bottle of sparkling water the back waiter told me that he forgot with a laugh on his face, our server that never told us her name disappeared and we probably saw her 2 times after the initial greeting , the guys passing out the meats treat us like we were not there and I have to ask several times for the grill cheese with honey to arrive to my table EVERYTHING was terrible and nothing that I can remember was remarkable about coming to fogo de chao that night, we regret coming to this place and not going to chama gaucha for dinner instead , nobody really cares about us and we won’t not coming back to this place , there is more way better places to go for Brazilian steak houses that will treat you with courtesy and will make you feel welcome to come and dine with them
   

   Fogo de Chao - HoustonResponded 2 days ago

   It's concerning to hear about the experience you described, and we're sorry we missed the mark during your visit. Our goal is to provide attentive and welcoming service for every guest, and your feedback will help us improve. We would like to address your concerns directly; please reach out via the contact form on our website. Thank you.
   

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2. C

   Chris

   Houston6 reviews

   4.0

   Dined on March 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall it was fine. I just wish the skin of the meats were less burned and charred.
   

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3. OT

   OpenTable Diner

   Houston1 review

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Was just okay for high price tag. Part of My family was grumpy and that may have effected the overall experience.
   

   Fogo de Chao - HoustonResponded on March 4, 2025

   We appreciate your feedback and understand that the experience may not have fully met your expectations. Our team is committed to providing memorable visits, and we'd like to discuss how we might improve. Please reach out to us through the contact form on our website so we can address your concerns. Thank you.
   

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4. S

   Sylvia VIP

   Houston82 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Took my husband to Fogo de Chao for his birthday. It was crowded. Parking with valet was a nightmare. Only the manager knew how to drive our car which was extremely uncomfortable. Even he had some issues. Would not allow us to park and pay their valet fee. Food was good. Service was good. But nothing special for his 60th which was a bit disappointing. Would I come back? Maybe but not going to be our go to date nights or special occasions again.
   

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5. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the best service at a bar event I have received in a long time. Thank you to Logan and your teammates for your attention to detail and willingness to serve. We will be back!
   

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6. G

   Ginger VIP

   Houston30 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   From the receptionist, to the mixologist and then our WONDERFUL server Katie, all was excellent. The food, was amazing! Always choose the experience so you can sample 16 different meat choices. 16! A Brazilian salad bar and on Sundays omelettes, waffles and more. I will definitely be returning.
   

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7. V

   Valentin VIP

   Houston9 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were great as always. The only down side is the valet parking. I don’t agree with the entire parking lot is valet now. I don’t mind paying a parking fee and parking my own vehicle.
   

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8. V

   Vicente

   San Francisco6 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Everything was fine. They keep raising the price and wanted to force us to use valet.
   

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9. R

   Reginald

   New Mexico16 reviews

   2.0

   Dined on February 17, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The meat just didn’t come as often as it used to and the servers skipped our table quite a lot
   

   Fogo de Chao - HoustonResponded on February 24, 2025

   We're sorry to hear about your experience with the availability of cuts and service. Our team aims to provide attentive and consistent service to all our guests. Please reach out through the contact form on our website so we can address your concerns and strive for a better experience next time. Thank you.
   

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10. L

    Leonis

    Houston1 review

    2.0

    Dined on February 16, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    It’s ok. Nothing great. Especially in comparison to other Brazilian steakhouses. Our reservation was seated 30 minutes after arrival. Server didn’t come for 15 minutes and kept having to request options to be brought to us
    

    Fogo de Chao - HoustonResponded on February 19, 2025

    We appreciate your visit to our restaurant, and we're sorry that your experience didn't meet your expectations, particularly when compared to other churrascos. Your feedback about wait times and service is concerning, and our team would like to work toward improving your future experiences. Please reach out via our website contact form so we can further address this. Thank you.
    

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