Fogo de Chao - Kansas City

Review summary

1. R

   Ray

   Central Coast

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a great dining experience. Love the salad bar
   

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2. P

   Phalton

   Kansas City

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   For the price this place is nowhere what it used to be. If you list out almost 20 different meats available to eat but bring out the same 3 meats for over an hour, then you don't have almost 20 meats available. I literally had to beg for water to be refilled which is usually a simple request. I feel if a guest spends over $200 that I shouldn't be forced to eat such a limited supply of meats and beg for water. Also, I would never recommend the brunch to anyone seeking brunch because only having sausage and hash as the only breakfast items does not constitute a brunch breakfast.
   

   Fogo de Chao - Kansas CityResponded 5 days ago

   Thank you for sharing your feedback. We're sorry to hear your experience did not meet your expectations. Our team is committed to improving and would like to address your concerns. Please reach out via the contact form on our website so we can work toward a better experience. Thank you.
   

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3. OT

   OpenTable Diner

   Kansas City

   3 reviews

   3.0

   3 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We went in right at opening. Press on nail on floor in women’s restroom. So it wasn’t clean at open. We were sat up against a wall and the wall had food/mess all over it where we sat. We went for the brunch and tried to use the omelette bar but no k e ever came out to make the omelette and we had to ask our waiter to get one made. It came out from the kitchen/not the omelette bar and it was nothing to rave about. I’ve had better at IHOP. I’ve been here several times and usually enjoy it. Today, grilled food was good but it was dirty and lacking on the brunch aspect of it all.
   

   Fogo de Chao - Kansas CityResponded 5 days ago

   Thank you for sharing your experience with us. It’s concerning to hear about the cleanliness and service aspects you described. Our team is committed to providing a comfortable and enjoyable dining atmosphere. Please reach out through our website contact form so we can address your concerns and strive to enhance your future visits. Thank you.
   

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4. A

   Ashley

   Dallas

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good restaurant! We always find a Brazilian steakhouse when we travel and this one did not disappoint!
   

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5. C

   Craig

   VIP

   New Orleans

   20 reviews

   4.0

   20 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was excellent. Each person we interacted with was very friendly and professional. The restaurant was very busy and seemed a little understaffed.
   

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6. B

   Bruce

   Kansas City

   3 reviews

   3.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   We have eaten here for special occasions for years. We love starting in the bar and then moving over to the dining room..This was the 1st bad experience we have had. The only place that delivered was the bar and bartender who was terrific! served brilliant Caipirinha’s! We moved to the dining room where we were seated and it went down hill from there. Food was very slow to come out with much of it being a version of different sirloins none of which were hot and most of which were tough to chew.. flavor was ok at best. One of their specialties is the picanha, but it came out pretty rare. My wife asked for a medium piece and they never came back out. We then asked for ribeye, which was the first hot steak we received. It was very good but again rare, my wife asked for another medium piece and they again never came back. two of my favorite things are the chicken thigh’s and the chicken legs. The chicken legs were burnt bad and should’ve never been brought out and I never saw the chicken thighs. my favorite thing of the night was the lamb, which was very good. The service was good, but not as great as it usually is. Not even close. The bill for five of us, including drinks, was over $600. I’d like to give it another chance but can’t take the chance at that price. overall very disappointing…
   

   Fogo de Chao - Kansas CityResponded on December 11, 2024

   Thank you for sharing your detailed feedback with us. We regret that your recent visit did not match the memorable experiences you've had with us before, especially in the dining room. Our team values your comments regarding both the service and the cuts you received. Please reach out through the contact form on our website so we can discuss your concerns further and aim to enhance your next experience. Thank you.
   

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7. R

   Ronald

   VIP

   Kansas City

   61 reviews

   5.0

   61 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   On a double date with some friends, we found the restaurant very busy but efficient and timely with the service. Our server was attentive and friendly. The server took the time to explain the process as most of us have not eaten here before. Only negative was my spouse’s salmon came out overcooked, and it took so long to get the replacement my spouse opted to take at home. 
   

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8. K

   Kayla

   Kansas City

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful office dinner here in a private room. All of the meats were offered to us often and tasted delicious! The salad bars were fully stocked and the service was wonderful. Highly recommend!
   

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9. T

   Tom

   Kansas City

   16 reviews

   4.0

   16 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   M add in service was very good. The meat service was very slow and seemed bunched. Salad bar was amazing as always.
   

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10. F

    Flex

    Kansas City

    1 review

    2.0

    1 review

    Dined on November 30, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    Totally not worth the experience. The majority of the waiters looked angry or came across arrogant. The people who cut the meat were super bland you want meat slice and rushed off. I’ve been to true brazilian steak houses across the country and the vibe is exciting and welcoming you feel like you are in Brazil. This place is totally not worth the price. The service is really poor save your money
    

    Fogo de Chao - Kansas CityResponded on December 11, 2024

    We're truly sorry to hear that your experience with us did not meet your expectations. Our team is dedicated to ensuring a warm and inviting atmosphere, and it is concerning to learn about your experience. We'd like to address your concerns further. Please reach out through the contact form on our website so we can work toward a better experience for you. Thank you.
    

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