Fogo de Chao - Kansas City

Review summary

1. M

   Maggie

   VIP

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   We just had a rough go of it.. Suboptimal service - way-too-slow pace and unimpressive experience.
   

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2. g

   gale

   Kansas City

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very disappointing. Not our first visit but it was for a birthday dinner and it wasn’t crowded. The restaurant wasn’t overly busy but our server brought water, asked if it was our first time and left. We got salad, waited for our cards for meat and finally asked for them, he didn’t bring plates. We put our salad plates on an empty unbussed table and got our own plates for meat. He’d brought potatoes while we were having salad and they were cold. We’d asked for wine - finally flagged another server who brought it. Asked for more sides and waited 10 minutes - he only remembered when we asked again. It wasn’t crowded but just an all around disappointing experience. Meat was good but for the price, it was very underwhelming. He finally offered a dessert menu - having forgotten it was for a birthday. We ordered the brigadeiro cake which took another 10 minutes but was delicious. When we asked for a box for it, it took forever and wasn’t even the same server we’d started with. No one thanked us for coming or anything - completely disappointed.
   

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3. D

   Darci

   Kansas City

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Reservation for 7:45. Didn’t get sat until close To 8:30 pm. Very crowded and noisy waiting for table. Bar was understaffed - waited 15 minutes to order drinks and bartender seemed very angry - not friendly at all. Poor service for dinner too- we had a large party and they had us packed in like sardines and the chefs with the meat would just stop at corners of table. Those of us in the middle kept getting skipped. They would say they would come back but never would. Kept getting different cuts of sirloin. They asked what else we would like - we requested filet but they never brought any. Also never brought lemons for water that were requested. Not worth the $62 per person.
   

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4. H

   Helena

   Miami

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time here we went for Brunch and we were not disappointed at all! The service was exceptional! Our waitress explained the menu and we wanted the full experience and she said we wouldn’t be disappointed and we weren’t!! The food was very well presented, fresh and environment was clean. The food was delicious the meats were well cooked and the drinks were delicious also if you wanted your meat cooked a certain way they will do it! They even paid attention to that it was our Anniversary (some establishments don’t always pay attention to what’s written in the reservations) they allowed us to select a dessert from their dessert menu which was a nice selection. The only disappointment I would say which is minor is when the dessert was brought out I wanted to get a picture of the plate, the waitress said they were going to write happy anniversary on it but when it was brought out, we had the molten cake with ice cream and the ice cream and smeared the writing on the plate you couldn’t see what it said anymore🙁 Besides that minor thing everything was excellent. Definitely a must try and if you haven’t ever been when you go make sure you enjoy the whole experience you will not be disappointed! My husband even loved it! On a scale from 1-10 We definitely gave it a 9.5 we can’t wait to go back for another date night we are looking forward to trying their dinner.
   

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5. R

   Ray

   Central Coast

   7 reviews

   5.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a great dining experience. Love the salad bar
   

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6. P

   Phalton

   Kansas City

   1 review

   2.0

   1 review

   Dined on December 15, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   For the price this place is nowhere what it used to be. If you list out almost 20 different meats available to eat but bring out the same 3 meats for over an hour, then you don't have almost 20 meats available. I literally had to beg for water to be refilled which is usually a simple request. I feel if a guest spends over $200 that I shouldn't be forced to eat such a limited supply of meats and beg for water. Also, I would never recommend the brunch to anyone seeking brunch because only having sausage and hash as the only breakfast items does not constitute a brunch breakfast.
   

   Fogo de Chao - Kansas CityResponded 7 days ago

   Thank you for sharing your feedback. We're sorry to hear your experience did not meet your expectations. Our team is committed to improving and would like to address your concerns. Please reach out via the contact form on our website so we can work toward a better experience. Thank you.
   

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7. OT

   OpenTable Diner

   Kansas City

   3 reviews

   3.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We went in right at opening. Press on nail on floor in women’s restroom. So it wasn’t clean at open. We were sat up against a wall and the wall had food/mess all over it where we sat. We went for the brunch and tried to use the omelette bar but no k e ever came out to make the omelette and we had to ask our waiter to get one made. It came out from the kitchen/not the omelette bar and it was nothing to rave about. I’ve had better at IHOP. I’ve been here several times and usually enjoy it. Today, grilled food was good but it was dirty and lacking on the brunch aspect of it all.
   

   Fogo de Chao - Kansas CityResponded 7 days ago

   Thank you for sharing your experience with us. It’s concerning to hear about the cleanliness and service aspects you described. Our team is committed to providing a comfortable and enjoyable dining atmosphere. Please reach out through our website contact form so we can address your concerns and strive to enhance your future visits. Thank you.
   

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8. A

   Ashley

   Dallas

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good restaurant! We always find a Brazilian steakhouse when we travel and this one did not disappoint!
   

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9. C

   Craig

   VIP

   New Orleans

   20 reviews

   4.0

   20 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was excellent. Each person we interacted with was very friendly and professional. The restaurant was very busy and seemed a little understaffed.
   

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10. B

    Bruce

    Kansas City

    3 reviews

    3.0

    3 reviews

    Dined on December 8, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    We have eaten here for special occasions for years. We love starting in the bar and then moving over to the dining room..This was the 1st bad experience we have had. The only place that delivered was the bar and bartender who was terrific! served brilliant Caipirinha’s! We moved to the dining room where we were seated and it went down hill from there. Food was very slow to come out with much of it being a version of different sirloins none of which were hot and most of which were tough to chew.. flavor was ok at best. One of their specialties is the picanha, but it came out pretty rare. My wife asked for a medium piece and they never came back out. We then asked for ribeye, which was the first hot steak we received. It was very good but again rare, my wife asked for another medium piece and they again never came back. two of my favorite things are the chicken thigh’s and the chicken legs. The chicken legs were burnt bad and should’ve never been brought out and I never saw the chicken thighs. my favorite thing of the night was the lamb, which was very good. The service was good, but not as great as it usually is. Not even close. The bill for five of us, including drinks, was over $600. I’d like to give it another chance but can’t take the chance at that price. overall very disappointing…
    

    Fogo de Chao - Kansas CityResponded on December 11, 2024

    Thank you for sharing your detailed feedback with us. We regret that your recent visit did not match the memorable experiences you've had with us before, especially in the dining room. Our team values your comments regarding both the service and the cuts you received. Please reach out through the contact form on our website so we can discuss your concerns further and aim to enhance your next experience. Thank you.
    

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