Fogo de Chao - New Orleans

Review summary

1. W

   William

   New Orleans

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Trash. Please go somewhere else. The other locations are way better
   

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2. N

   Nasrollah

   New Orleans

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   So slow service and cold food and I came home and be sick after the food 😒😒
   

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3. H

   Halie

   New Orleans

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the staff was so attentive. We were celebrating my sister’s birthday, and had a blast. Special shoutout to Sabian and Julie!
   

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4. P

   Paul

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Meat was low value cuts. Service was slow and the young lady serving us was nice but very inexperienced. Sides were good but you don't go to a Brazilian steakhouse for the potatoes. We tried to end the meal with a good dessert to make up for the disappointing meat but it took 30 minutes to get the dessert. Crème Brûlée cheesecake was good though.
   

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5. CS

   CherylS

   New Orleans

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always enjoyed the food and service. Never disappoints
   

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6. J

   Jason

   Surrey

   1 review

   2.0

   1 review

   Dined on December 3, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Overpriced average food with a concept that only favours massive meat eaters. Tofu was bland and the accompaniment was inedible. Sirloin was over salted. Salad bar somewhat redeemed the experience. Prices very expensive ($16 for a glass of average sauvignon blanc). Generally very underwhelming and not what you’d expect connected to a JW Marriott.
   

   Fogo de Chao - New OrleansResponded on December 4, 2024

   We're sorry to hear about your underwhelming experience with us. Our aim is to offer a diverse and flavorful dining experience, and it seems we fell short during your visit. We would like the opportunity to address your concerns. Please reach out via our website contact form, so we can better understand how to improve. Thank you.
   

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7. D

   DIANCA

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   everything was perfect except for when we were told everything was shutting down 5 minutes after we sat down.. Thankfully the manager apologized and assured us there was no rush
   

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8. W

   William

   Mississippi

   2 reviews

   4.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   This was our second time eating here. We enjoyed the first time and decided to come back for a birthday celebration with friends. The cold bar was fairly well maintained. There wasn't a big mess of food on the bar. The meat presentations were all very good, and all the carving/ servers did a great job. I think the actual table service was slightly lacking. A few times, we'd have to remind about refills or other certain requests. I ordered an Old Fashioned with Buffalo Trace. I was asked 3 times what I ordered. The rest of the table got bar drinks, and then I was asked again what I ordered. I believe this could just be a one of situation. Maybe a new server, who is learning the ropes. Other than that, I have no issues. The food was great and was better than our last visit. Will return again soon.
   

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9. Z

   Zay

   St. Louis

   6 reviews

   3.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Bartender served terrible drinks. Food could have been better
   

   Fogo de Chao - New OrleansResponded on December 5, 2024

   We’re sorry we missed the mark for you, Zay. We aim to provide outstanding service and delightful flavors in every dish, and it’s concerning to hear your experience fell short. Please reach out via our website contact form so we can address your concerns and work toward a five-star experience. Thank you.
   

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10. m

    mariana

    Miami

    3 reviews

    2.0

    3 reviews

    Dined on December 1, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Disappointing. Overpriced , I had to request twice to get filet mignon. It WAS not filet mignon The meat is too salty and grease. Never again!
    

    Fogo de Chao - New OrleansResponded on December 5, 2024

    We're sorry to hear about your recent visit, Mariana. Our goal is to provide quality and service that meet your expectations, and it's concerning that this wasn't your experience. Please reach out via the contact form on our website so we can address your concerns and work toward earning back your trust. Thank you.
    

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