Fogo de Chao - Orlando

Review summary

1. C

   Cynthia

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience and our server Brian was exceptional, we will definitely come again!!!
   

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2. K

   Kristi

   Naples

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The service was outstanding, however I was a little disappointed in the food quality for the price. The cocktails were expensive for little alcohol and 68.00 a person was a bit higher than the last time I had eaten there. The quality of food was just mediocre however the desert was amazing. Probably would not return anytime soon.
   

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3. b

   bruce

   Naples

   5 reviews

   1.0

   5 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We’ve dined here several times and this time the experience was pretty awful. Our waiter couldn’t handle simple requests and then poured tap water into my wife’s drink (not tap water). I mentioned that we preferred rare/medium rare beef and then they proceeded to only come by with medium well flank steak and sirloin. Whatever happened to seeing other cuts regularly come by? I asked multiple times for a different variety to pass by but it never happened. Then the meats were all totally unseasoned, tasteless and poor quality on general. This location has gone downhill for sure.
   

   Fogo de Chao - OrlandoResponded today

   We're truly sorry your recent visit didn't meet your expectations. Our goal is to provide a variety of cuts to suit every preference, and we regret that this wasn't the case for you. Please reach out to us through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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4. A

   Ahmet

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   I recently visited this restaurant with my family of five to celebrate my son’s 6th birthday. Upon being seated, we promptly ordered a hamburger for him. Despite enjoying a bottle of wine, salads, and appetizers from the buffet, and progressing through our main courses, the hamburger had yet to arrive. It seemed to have been forgotten. When the waitstaff noticed the issue, they directed their supervisor to our table. The manager initially acknowledged the 30-minute delay but defended it by stating the burger needed time to cook. After 40 minutes, as tensions rose, the manager returned with excuses about seafood being prepared in the small kitchen and a sudden influx of guests, despite the restaurant being nearly empty at 5:30 PM (we were only the second table seated). He then offered to waive the charge for the hamburger. Apart from one waiter’s effort to address the situation and the food’s taste, there was a complete lack of professionalism and no genuine attempt to apologize. The experience was far from professional.
   

   Fogo de Chao - OrlandoResponded today

   Ahmet, we're sorry your recent visit didn’t meet your expectations. Our team is committed to providing attentive service, and your feedback highlights concerns we need to address. We invite you to contact us through our website so we can work toward improving your experience in the future. Thank you.
   

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5. E

   Ezzi

   VIP

   Orlando

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service love this place can ask for better place to eat a good steak
   

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6. C

   Carmen

   VIP

   Orlando

   18 reviews

   5.0

   18 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Meat seasoning and temperatures were on point today. Service was good.
   

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7. f

   fouad

   VIP

   Orlando

   11 reviews

   5.0

   11 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Providing great customer service friendly staff and great meat selection
   

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8. j

   james

   Tampa

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vivianna was amazing all around being very informative..food was great
   

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9. L

   Lino

   VIP

   Orlando

   43 reviews

   3.0

   43 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We really like this place, management is very good. Service is usually great on Friday and Saturday for some reason. Yesterday the service started great and then our waiter decided not to show up for 40 minutes. We had to wait for dessert and the check for over 45 minutes. During Christmas time forget about your reservation you are still going to wait 30 to 45 minutes beyond your reservation time. The tables are also too close to each other, we can’t move and get hit in the back by everyone passing by. Hopefully they can take these issues into consideration.
   

   Fogo de Chao - OrlandoResponded 7 days ago

   Thank you for your feedback about your recent visit. We value the insights shared regarding the wait times and table spacing concerns. Our team would like to work towards providing you with a smoother experience in the future. Please contact us through our website so we can address these concerns further. Thank you.
   

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10. C

    Caterina

    VIP

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent steak, salad bar and service. Love this Brazilian steak house.
    

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