Fogo de Chao - Portland

Review summary

1. S

   Sarah

   Unspecified

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   It was good. But we had to wait 20-30 mins to get our meats. We were waiting for the steaks to come around for 30 mins but barely got 2 meats after waiting that long. We had asked for mashed potatoes once or twice but ended up not getting it before the bill. Overall it was good.
   

   Fogo de Chao - PortlandResponded 2 days ago

   Thank you for sharing your feedback. We're sorry to hear about the delay in receiving your cuts and mashed potatoes. Freshness and authenticity are important to us, and our team would like to learn more about your visit. Please contact us via our website so we can address your concerns. Thank you.
   

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2. T

   Tahir

   Portland

   7 reviews

   5.0

   7 reviews

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   all the time best but weekend rushy and not a same service
   

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3. C

   Cody

   Pittsburgh

   3 reviews

   3.0

   3 reviews

   Dined on February 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The variety of meat was severely lacking at this location, I was disappointed with just about everything (other than the lobster tail that was amazing). The service was also not the best. The server was nice but not attentive at all. I think I would pass on coming here in the future.
   

   Fogo de Chao - PortlandResponded on February 25, 2025

   Thank you for sharing your feedback with us. We understand your disappointment with the selection and service during your visit. Freshness and attentive service are important to us, and your comments are valuable as we aim to improve. Please reach out through our website contact form so we can address your concerns further. Thank you.
   

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4. S

   Shemiah

   VIP

   Portland

   1 review

   3.0

   1 review

   Dined on February 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Long waits for service. Had to follow up twice for dessert and to go boxes. Seemed a little unorganized for a Friday evening.
   

   Fogo de Chao - PortlandResponded on February 24, 2025

   Thank you for sharing your experience with us. We're sorry to hear about the delays you encountered during your visit, as attentive service is important to us. Our team would like to understand more and address your concerns, so please reach out through our website contact form. Thank you.
   

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5. SC

   SaraC

   Portland

   4 reviews

   3.0

   4 reviews

   Dined on February 22, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was good. Customer service wasn’t pleasant. I didn’t even know who my server was.
   

   Fogo de Chao - PortlandResponded on February 24, 2025

   We're grateful for your feedback. It's concerning to hear about your service experience, as we aim to provide attentive and recognizable service to each guest. Our team would like to address your concerns directly, so please reach out through the contact form on our website. Thank you.
   

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6. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was so good. The food was amazing. I will definitely be back
   

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7. C

   Cheryl

   Portland

   1 review

   3.0

   1 review

   Dined on February 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We haven't been there for many years and expected the same quality and service as before. The server was very sweet, but the hostess was rude and ignored us for 5 mins as I stood trying to check in. She then told me I had to wait since my whole party wasn't there, which they were standing next to me. So that was odd she just said it. The food was ok. The salad bar was stocked regularly but not the additional bar that comes with your experience of rice, bread, and something else (it never was stocked). When the meats came around, it was the same 3-4 things, and rarely anything else. I don't expect gold from this place, but when you pay for the full option of meats and get the same 3-4, it's kind of frustrating. The meats were ok. Many were overcooked, and solid fat pieces were given to us, which were inedible. Drinks were either crammed with garnishes to make less room for the liquid or extremely over sweetened with mixers instead. I should have gotten wine, as my husband's wine was better than my two drinks and cost half the price. It was my daughters birthday, and I noted that on our reservation. She asked for this restaurant, and I shouldn't haven't expected they would notice. No happy birthday card or mention of it. She's 14, so it would have been cool for her! The experience overall was ok. I don't think I will be returning for a while, if not ever, as Portland has much better options for cost, quality, and service.
   

   Fogo de Chao - PortlandResponded on February 18, 2025

   We appreciate you sharing your experience with us, Cheryl. It's concerning to hear about your interaction with the hostess and the specific details about the food and drinks that didn't meet your expectations. Celebrating a special occasion like your daughter's birthday is important, and we regret that it wasn't acknowledged during your visit. Please reach out via our website contact form so we can address your concerns and work toward improving your next visit. Thank you.
   

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8. A

   Amanda

   VIP

   Portland

   10 reviews

   5.0

   10 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our best experience here yet. Food was delicouse nd the staff were amzing.
   

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9. A

   Armando

   Portland

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was amazing definitely would go again and would recommend
   

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10. N

    Nancy

    Portland

    1 review

    1.0

    1 review

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    It was on Valentine’s Day We wait like 30 minutes for a table and it was fine but we were waiting for the guys with the stakes and we only got 3 little and we got charge almost 200 that’s was crazy
    

    Fogo de Chao - PortlandResponded on February 19, 2025

    We're sorry your Valentine's Day experience didn't meet expectations, especially regarding the wait and service. We strive for attentive experiences and would like to understand more. Please reach out via our website contact form so we can address your concerns. Thank you.
    

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