Fogo de Chao - Tyson's

Review summary

1. B

   Bernadette

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Food was good. It was nice and not crowded at lunch. Options for the buffet bar was aplenty. Capirinhas were good, as always. Our server was nice and kind but we were a big group so it would’ve been nice if she had some help. The desserts were meh. We were given the options included in our package. The keylime’s base tasted stale (3 people in my party ordered it).
   

   Fogo de Chao - Tyson'sResponded 2 days ago

   Thank you for your feedback. We're pleased you enjoyed the options and your time with us. We apologize for any concerns you had with service and desserts. Your thoughts are valuable, and we'd like to address them. Please contact us via our website so we can ensure a better experience on your next visit. Thank you.
   

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2. S

   Susan

   Washington DC

   30 reviews

   vip
   5.0

   30 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eduardo, our waiter, and the entire staff of Figo de Chao were excellent. The food was delicious, and the environment was lovely. My group will definitely be returning.
   

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3. D

   Dee

   Atlantic City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   We had a large party to celebrate a birthday. Our server checked on us for the majority of the service but would not return with any of our requests (more water, specific cuts of meat, refills on sides, etc.). At the end he asked what dessert we would like for the birthday and said it would be right out. 30 minutes went by and no server came to our table. I went to go find someone and another server approached apologizing that our server went home for the night and he was not notified to take over our table. I find this to be completely unacceptable, especially since as we were leaving the restaurant we saw our server folding napkins in the front.
   

   Fogo de Chao - Tyson'sResponded 2 days ago

   Dee, we're sorry we fell short during your birthday celebration. We strive to provide attentive and coordinated service, and we regret that this wasn't your experience. Please contact us through our website so we can discuss your concerns further and work toward a five-star experience. Thank you.
   

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4. S

   Sandee

   Richmond

   7 reviews

   4.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   If you like having salad bar as your side dish then this is great. I felt it was very average for the cost.
   

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5. M

   Morris

   Richmond

   5 reviews

   4.0

   5 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was good. Just prefer other Brazilian steakhouse salad bar choices better. But the meat was exceptional. Would definitely come back again.
   

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6. J

   JULIA

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   This was actually my third time dining at this restaurant. This time it was not at all like my experiences the previous time. We had a party of 13 with a reservation. I checked in at 215 which was our reservation time. When we got there the restaurant was not full but it still took between 5-10 mins for us to be seated. The sever came over within a reasonable time and introduced himself and explained the experience but only half the table could hear him. The salad bar was good but when it came to the drinks and the endless meat it was horrible. Our drinks that we ordered from the bar took atleast 30 - 45 minutes to come out. When the servers started to come around with the meats a few servers stopped by and offered meat, but the the servers stopped coming and we would see them just walking past the table and our table happed to be right next to the kitchen where they prepared the meats. After I notified the waiter that no one was coming to the table or the same servers were coming to the table, a few more come around but then they stopped again. It got to the point where we had to request from the waiter or other servers for them to come to our table but yet we are seeing them everywhere else in the restaurant. It was one particular table that they would bypass us every time and go to, to only find out they were employees of the restaurant dining. The well done filler mignon was so dry it couldn’t even be swallowed without water it was like fibers. The chicken thighs came out raw in middle it was not edible. Plenty of people at the table complained that the meat was not seasoned. At the end after all the request and frequent notification to our waiter one person order a cheesecake. The cheesecake took 45 mins to come out to table. People at the table were getting up to leave before the cheesecake came out. The waiter said when we questioned him that he didn’t know what was taking so long he asked them about it twice.
   

   Fogo de Chao - Tyson'sResponded on November 18, 2024

   Thank you for sharing your experience. We're sorry to hear that your visit did not meet your expectations this time. Our team is committed to ensuring every guest has a memorable and enjoyable visit. We'd appreciate the opportunity to discuss your concerns further. Please reach out to us through the contact form on our website. Thank you.
   

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7. C

   Chaminda

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was exceptionally good and the food was great.
   

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8. C

   Cesar

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Coming to Fogo de Chao feels like a treat every time! The last two visits have been a littler underwhelming and over all disappointing. The service has been slow, 30/40 minutes for drinks when ordered at the same time as seating is very poor service. Then had to ask for dessert menu instead of being offered it at the end of the meal. It felt like I was begging them to take my money. Then when desert was ordered it never showed and had it taken to go. They did offer a small discount but honestly making up for poor service couldn’t be bought with a discount.
   

   Fogo de Chao - Tyson'sResponded on November 18, 2024

   It's concerning to hear about the delays and service challenges during your recent visits, Cesar. Your enjoyment is important to us, and we'd like to discuss this further. Please reach out through the contact form on our website so we can address your experience and work toward a more satisfying visit. Thank you.
   

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9. T

   Tia

   Washington DC

   9 reviews

   vip
   1.0

   9 reviews

   Dined on November 13, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   The server Hunter’s —Manager was extremely rude and careless for quality assurance. I have been to several Fogo’s for last 25+ years in this region. This was actually the worst hospitality experience due to the manager’s lack of maturity.
   

   Fogo de Chao - Tyson'sResponded on November 18, 2024

   We deeply regret to hear about your negative experience, Tia. Ensuring exceptional hospitality and service is very important to us. Our team would appreciate the chance to address these concerns and work toward enhancing your future visits. Please reach out to us using our website contact form. Thank you.
   

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10. k

    kevin

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined on November 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a great experience for Veterans day event! The quality of the food, the atmosphere, the drinks, the pricing, and the service were impeccable! I have no complaints. It was one of the best Ideas to dine there that busy holiday night. The only issue may be the valet folks outside of the restaurant were very aggressive in trying to park your car.
    

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