Fogo de Chao - El Segundo

Review summary

1. R

   Rhonada

   Baja California

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I will say it was a busy night and we waited a bit before being seated. We were attended to but I felt like the meat being passed was the same that kept circling. We had to keep asking for different meat etc. The lamb chops way over cooked well done . Just for the price you pay I expected better. This is our fifth time at a fogo de chao and we look forward to it every time but disappointed this go round. The location though we prefer vs going to BH or DTLA.
   

   Fogo de Chao - El SegundoResponded today

   We appreciate your feedback and are sorry to hear that your recent visit didn't meet your expectations. We aim to offer a diverse selection of cuts and high standards consistently, and your experience is important to us. Please reach out through our website contact form so we can better understand your concerns and work towards improving your future visits. Thank you.
   

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2. W

   Willy

   VIP

   Orange County

   34 reviews

   5.0

   34 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fogo de Chão delivers an exceptional dining experience with its mouthwatering food. The variety of meats is impressive, and each cut is cooked to perfection, bursting with flavor. The steak chalices are a standout, offering a unique and delightful way to enjoy the tender, juicy steak. The attentive service and vibrant atmosphere only enhance the overall experience, making it a must-visit for steak lovers. Highly recommend!
   

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3. A

   Alireza

   Anchorage

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect meal , accommodate babies very well. Less busy during the week and service seems better than weekend. The salad buffet seems to be sheinked.
   

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4. K

   Kimberly

   Los Angeles

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We went there for a birthday celebration Not sure if our server was new, she tried but did not have a knack for being attentive. We had to get somebody’s attention for drink refills. Food was good
   

   Fogo de Chao - El SegundoResponded 4 days ago

   Thank you for sharing your experience with us, Kimberly. We're glad you enjoyed the food during your birthday celebration, though it seems the service fell short of our standards. Our team would like to address your concerns to ensure a better future experience. Please reach out to us through the contact form on our website. Thank you.
   

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5. T

   Todd

   VIP

   Los Angeles

   19 reviews

   3.0

   19 reviews

   Dined on January 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was great… as always. The service is horrible. We waited to be seated 36 minutes after our reservation time. Waitress was nice, but non existent. I was scolded for removing my own plate while trying to get a fresh one - told the waitress is supposed to do that! Hmm, maybe if she did, I wouldn’t have to bus my own dishes. And then they gave the audacity to suggest a 22% tip. Ridiculous!
   

   Fogo de Chao - El SegundoResponded on January 13, 2025

   Todd, we're glad to hear you enjoyed the food, but it's concerning to learn about the service challenges you experienced. We strive to provide attentive and efficient service and apologize for missing the mark. Please reach out through the contact form on our website so we can address these concerns and work towards a better experience. Thank you.
   

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6. j

   janeth

   Palm Springs

   6 reviews

   2.0

   6 reviews

   Dined on January 6, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Unfortunately, this is not the first time we’ve experienced terrible service at this location. We had to wait over an hour for the meat service to come by our table—and that was after we asked our server about the issue. Again, this is an issue with this location only—we’ve been to several other locations but this one was very disappointing.
   

   Fogo de Chao - El SegundoResponded on January 7, 2025

   Thank you for sharing your experience, as it's concerning to hear about the delays you encountered. We aim to provide prompt and attentive service for every guest, and it's disappointing this wasn't the case during your visit. Please contact us through our website's contact form, as we'd like to address your concerns and ensure future visits meet your expectations. Thank you.
   

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7. D

   Diana

   Los Angeles

   9 reviews

   3.0

   9 reviews

   Dined on January 5, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great! However I booked to celebrate a birthday and no one even paid attention to that note. Was disappointed it was not acknowledged
   

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   Fogo de Chao - El SegundoResponded on January 7, 2025

   Thank you, Diana, for your feedback. We're glad you enjoyed the food, but we apologize for not recognizing your special occasion as expected. Our team aims to enhance celebratory experiences, and we'd like to address this matter. Please reach out through our website contact form to discuss further. Thank you.
   

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8. G

   Glenn

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An elegant place to celebrate and just enjoy because of the professionalism and cordial approach of the staff. Delicious and enormous amounts of food to choose. Thank you.
   

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9. S

   Sharonda

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 5

   Unfortunately the service was poor with our wait staff. We had to constantly request our wait staff from other waiters and waitresses that attended other guests. Refills on drinks were a mission. The servers that came around with meat options were very attentive, thank you. Food was good but the buffet bar was limited and wasn’t restocked in a timely manner.
   

   Fogo de Chao - El SegundoResponded on January 6, 2025

   We're sorry we missed the mark for you during your visit, Sharonda. While we're pleased our servers were attentive, it's concerning to hear about delays with drinks and the Market Table. Please reach out via our website contact form so our team can address these concerns and work toward a better experience. Thank you.
   

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10. J

    Jannete

    Orange County

    3 reviews

    1.0

    3 reviews

    Dined on January 1, 2025

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1

    Horrible seating next to the very entrance. Very rude manager that does not let you speak or attempt to accommodate. Second manger attempted to help. Reservation was at 8:15, didn’t get seated till 8:40~. Not my first time at Fogo, but this was my first worst experience and I’ve been going here for the past 4 New Year’s Eve. Left mid-dinner. Whole experience was uncomfortable, didn’t enjoy the food, or ambience. Also had people’s backside directly in front of my table every 5 seconds. Will never come back to this specific location. Also asked for a water refill and a specific type of meat that never came. You would expect more from a higher-end establishment, but not in this case.
    

    Fogo de Chao - El SegundoResponded on January 2, 2025

    We regret to hear that your recent visit fell short of expectations, especially as a loyal guest over the years. The experience you described is concerning to us, and we are committed to addressing it. Please reach out through our website contact form so we can discuss how to make things right and regain your trust. Thank you.
    

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