Fogo de Chao - Lynnwood

Review summary

1. S

   Stephanie

   VIP

   Tahoe

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We had a 5:45 reservation for 15 people that we’ve had for 3 months. We were seated at 6:30. They were struggling with trying to get a table for all of us. Once they seated us the 2 on the end had no table in front of them because there wasn’t enough room for all of us. We ordered appetizers that they didn’t get right and took 30 minutes to come out. We were almost all done eating by the time they came out. Drinks were not consistent. Ordered same drink twice and was not the same drink. Not even close. Meat was inconsistent…. Pork was so dry, some of the meat was so raw it left a bloody mess on our plates. Mashed potatoes had the consistency of glue. Had to ask for the removal of plates and to be given new plates several times. The market place is a disaster, complete traffic jam. Very disappointed with the entire experience. It was our 2nd year for our holiday dinner. We won’t be back. Paid almost $2000 for this sub par experience. Waste of money.
   

   Fogo de Chao - LynnwoodResponded 2 days ago

   We're truly sorry to hear that your recent experience did not meet expectations. It appears we missed the mark on several aspects during your holiday gathering. Our aim is to provide seamless and enjoyable service. We would like to address these concerns directly. Please reach out through our website's contact form so we can understand more and work toward a resolution. Thank you.
   

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2. J

   Jacob

   Seattle

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Awful dining experience. Had a reservation for 7:15. Host stand is an absolute joke, I’m standing there trying to get one of host atention after being ignored for 4 min I had to tap on one of that lady’s to get them to check me in. They then told me they were running being and i would not be seating for about another hour even though I had a reservation. Never have I been told that by restaurant who takes reservations. Sounds like they know how to take reservations but no hold them. Now to the dinning part had to ask for several meats to come. Most of the time I was waiting 5-7 min in between meats and typically had to ask someone to send some meat by. I’ve been here 4 other times never had this experience. This was most definitely not worth 70 a person.
   

   Fogo de Chao - LynnwoodResponded 3 days ago

   We regret to hear about your recent experience with us, Jacob. It seems we didn't meet your expectations, particularly with the wait time and service you encountered. We'd like to address your concerns to ensure future visits are more enjoyable. Please reach out through our website contact form so we can improve your experience. Thank you.
   

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3. N

   Nicole

   Seattle

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Our experience at Fogo de Chão was incredibly disappointing. Despite having a reservation, the restaurant was clearly overbooked. I was seated 40 minutes after my scheduled time—this after driving over an hour in traffic to ensure we arrived on time. I paid for the Churrasco experience but was visited by servers infrequently, leaving much to be desired in terms of service and value. This wasn’t an isolated incident. My husband had an earlier reservation for a business dinner with his team of 10 and encountered similar issues. His group was seated late, and near the end of their meal, after waiting over 25 minutes for cheese they had requested, the manager rudely informed them that other guests were waiting to be seated. This, despite their own reservation being delayed. Fogo de Chão’s overbooking and rushing of guests is unacceptable, especially for customers paying for a premium dining experience. As long time customers of the Bellevue location, I’m shocked at my experience this evening as were the 5-6 other individuals I spoke with that were scheduled to be seated at 6:30pm this evening.
   

   Fogo de Chao - LynnwoodResponded 3 days ago

   We're sorry to hear about your recent experience, Nicole. Your feedback regarding the delays and service concerns at our restaurant is important to us. Our team is committed to addressing these issues and ensuring a better experience. Please reach out via our website contact form, so we can follow up personally. Thank you.
   

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4. S

   Samantha

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely service. Everything was clean and appetizing. The staff was so kind. Thank you.
   

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5. A

   Antwinett

   VIP

   Seattle

   11 reviews

   5.0

   11 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers were awesome and very accommodating. We were there to celebrate the one year anniversary of my consulting practice.
   

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   Fogo de Chao - LynnwoodResponded 7 days ago

   Thank you for your amazing compliment, Antwinett!
   

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6. T

   Tonya

   Seattle

   2 reviews

   1.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our service was lagging. I understand it’s busy and the holidays but I had to go get my own pitcher of water. The meat service was very slow as well! Probably won’t be back to this location. Second time with this server and wasn’t impressed
   

   Fogo de Chao - LynnwoodResponded on December 9, 2024

   Providing each of our guests with attentive and timely service is our priority. It's concerning to hear about the delays you experienced, and we regret not meeting your expectations, Tonya. Please contact us through our website so we can address your concerns and strive to improve your experience in the future. Thank you.
   

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7. K

   Kim

   Los Angeles

   11 reviews

   3.0

   11 reviews

   Dined on December 3, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The ambiance is nice and the staff is pretty friendly. You may have to let your server know if you want certain cuts of meat because the people handling the meat don’t come to every table and you could potentially miss out on getting your moneys worth. Food was ok but not worth the price.
   

   Fogo de Chao - LynnwoodResponded on December 4, 2024

   We appreciate your feedback on the ambiance and friendly team. It's concerning to hear about your experience with the service and value. Our team would like to understand this better and work toward addressing your concerns. Please reach out to us through the contact form on our website. Thank you.
   

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8. R

   Rian

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone from the hostess desk, to gauchos and bar staff were all super friendly. The meat options were great and abundant. I can’t recommend this place enough! Thank you for a great experience!
   

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9. S

   Sharon

   Seattle

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great holiday meal!! We didn’t get seated until about 30mins after our reservation time but had a party of 9 and it was on of a handful of places open on a holiday. The meal was amazing and they brought around meats at quite frequent intervals. Overall a great meal.
   

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10. D

    Donny

    Vietnam

    2 reviews

    3.0

    2 reviews

    Dined on November 29, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    the restaurant need set up table for customers ready when the customers had reversed table ready. the restaurant don't made customers got reversed table wait for around 1 hour or 30 mins. some supervisors or managers of restaurants check table back up customer got reversed table don't need wait too long. thank you . Have nice day .
    

    Fogo de Chao - LynnwoodResponded on December 1, 2024

    Donny, thank you for sharing your feedback about your visit. Ensuring timely and seamless seating for our guests is important, and we take your comments seriously. Our team would like to understand more and improve your experience. Please reach out through our website contact form so we can address your concerns. Thank you.
    

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