Fogo de Chão - Oak Brook

Fogo de Chão - Oak Brook reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience!! Love the ambience of this place. Service was excepté and staff was kind and attentive to our needs. Made our birthday celebration feel like a dream. Thank so much!!
   

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2. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good experience I have wonderful moments with my family
   

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3. JE

   JamieE

   Chicago1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 2
   4. Ambience 1

   I chose to celebrate one of my clients/ Comedian friend birthday “55” on Sunday March 16 at your establishment . Out of all the choices in Chicago I chose Fogo de Chão Oakbrook because I thought it would be a better area for the experience. The table they sat us at was in the runway!! nobody should ever be sat at this table!! Ever! not to mention if you’re disabled and have a hard time getting up or just take an extra few minutes, the people are constantly walking back-and-forth back-and-forth. It was very annoying. I thought it this location was a higher standard restaurant choice in Oak Brook, but apparently no one in Fogo de Chão on the weight staff, could sing “happy birthday” in “Portuguese” to my friend! one of the waiters tried, but he sang it to me not the birthday person! So, by then the surprise the ambience was ruined. I usually let a lot of things slide, and although my guest that I was entertaining didn’t see all the flaws as I did; however, I was just really very unsatisfied with the service thank you for your time. Out of all the choices in Chicago I chose Fogo de Chão Oakbrook because I thought it would be a better choice for the experience. ambience and so on… 😢
   

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4. DC

   DrCMad

   Chicago20 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fresh, flavorful cuts of steak. Creative drinks and excellent service.
   

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5. OT

   OpenTable Diner

   Chicago3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service here in Oak Brook, never disappoints. We had celebrated my husband’s birthday dinner here last night. Although it was extremely crowded, the service was TOP TIER! we never had to wait for any meat service, or for our glasses to be refilled.. Even on an extremely crowded night like a Saturday, the service and hospitality was amazing! 5 STARS
   

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6. JV

   JamieV VIP

   Orange County3 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   So disappointed. After trying the Fogo in Fort Lauderdale we were very excited to try one back in our home town. Our server could care less about his job. We had to ask atleast twice for everything. It took 35 min for him to bring us cocktails so we ended up going to the bar to get our own and pay separately. Took 5 min. He never noticed what we had done. Didn’t comp the first round. Didn’t smile, didn’t apologize. He just hung out at the bar station chatting with another waiter the whole time. Had to ask 3 times for the red and green coins for the tables. After he finally delivered them we never saw him again the rest of the night. A sweet waitress named Destiny ended up helping us the rest of the meal. The men bringing the meat around were also super friendly and kind. Too fancy and $$ of a place to receive such poor service. Will not be back.
   

   Fogo de Chão - Oak BrookResponded 1 day ago

   We appreciate your feedback, Jamie. We're sorry we missed the mark for you during your visit. It's concerning to hear about the service challenges you described, as attentive and timely service is important to us. Please reach out through our website contact form so we can address your concerns and work toward providing the experience you deserve. Thank you.
   

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7. J

   Joanne VIP

   Chicago3 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   We didn’t get the meat much because they take forever to be in our table the whole crew is was so busy at the event they have
   

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   Fogo de Chão - Oak BrookResponded 1 day ago

   We apologize for the delay you experienced, Joanne. It's important to us that our guests enjoy a timely and attentive service. We'd love the chance to address your concerns and enhance your next visit. Please reach out through our website contact form so we can work toward the experience you deserve. Thank you.
   

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8. N

   Nancy

   Chicago7 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food service and value were good! Went there to meet the marketing person to see if this would be a good fit for an event for our office. We set this up and book the free dinner for two and the marketing person didn’t show up! It was so embarrassing! Everyone looked at us like we were trying to g to get away with something! Tony the manager was very nice and I forwarded him the email between Christine and me! He honored the free meal but it was very awkward. Shame on her for dropping the ball!
   

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9. J

   Jennifer VIP

   Chicago36 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Iziah was very attentive to my needs. I love Fogo’s weekday market table
   

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10. M

    Mary ann

    Unspecified1 review

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always, Fogo delivers a wonderful dining experience.
    

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