Fogo de Chao - Towson

Commentaires sur le restaurant Fogo de Chao - Towson de personnes qui y ont mangé. Selon des cotes récentes.

1. OT

   Client d'OpenTable

   Baltimore 1 commentaire

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This is the second time I have attended this restaurant and compared to my first experience this was better.
   

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2. h

   hprplx VIP

   Baltimore 20 commentaires

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 2

   This was my 5th time at Fogo but my first at the Towson, MD location. First the good: the food was prepared wonderfully, the Market Table great as always, and I found this location to be more comfortable than the downtown Baltimore location. Now the not so good: it took 10 minutes before a waiter came to our table, as we sat there with an empty setup waiting. It took nearly a half hour for bar drinks to make it to the table. We initially were going to have the Best of Brazil deal, but our waiter convinced us to go for the full experience. As a result of the extra money I paid, only the filet made its way to our table. None of the other premium cuts for which I paid an extra $20 per person ever came to our table. I could have saved the money. The waiter also tried to trick me into buying bottled water. He did not give me the option of tap, and seemed sheepish and embarrassed when i saw through his upsell scheme. We were never once given or offered the cheesy bread with our sides, which was incredibly disappointing. Overall, the wait staff service (excluding the gauchos) was horrible. We regularly went extended periods with no server interaction and no one seemed to notice we existed, as a result, our drinks went begging, our sides weren't replenished, and anything we ordered took forever. We ordered a dessert and I asked for more water. It took 15 minutes for dessert to arrive and no one brought water. When our desserts arrived, utensils didn't and the server told us someone else was bringing us spoons. They weren't. We had to get up and take spoons from the Market Table soup area. Finally, 20 minutes after we were done, I had to flag a server AND a manager to ask for the check and *a refill of my water.* I finally got my water and after another 5 minutes got the check. We were there for nearly 3 hours for a meal that could have been finished in 2. The service was terrible and honestly it made the value for my money quite low.
   

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3. OT

   Client d'OpenTable

   Baltimore 2 commentaires

   2.0

   Y est allé il y a 3 jours

   1. Cote globale 2
   2. Nourriture 5
   3. Service 2
   4. Ambiance 3

   The food was fine. It was the wait. We had a 6:15 reservation and didn't get seated until 7 PM. When we checked in, we were told they weren't checking anyone in yet and it would be 10 minutes. When we went back in 15 minutes, we got the same response. When I went back a third time, the hostesses were very snippy and told me I was already checked in. After 45 minutes, I asked to speak to a manager and within 2 minutes, they miraculously found us a table.
   

   Fogo de Chao - TowsonA répondu il y a 1 jour

   We apologize for the delay you experienced and the communication issues you faced during your visit. Our goal is to provide a smooth and pleasant dining experience, and it's clear we missed the mark. Our team would like to address your concerns. Please reach out via our website contact form so we can work toward a better experience for you. Thank you.
   

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4. T

   Takechia

   Baltimore 3 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   All staff inquired if we needed anything. The service was excellent.
   

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5. OT

   Client d'OpenTable

   Baltimore 1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Juan was very attentive and all the other servers also. They kept checking on us to make sure we were well taken care of. I would definitely dine at this location again and recommend to others.
   

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6. m

   mbh12mbh VIP

   Baltimore 22 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Great service by the entire staff. Multiple team members checking on us often ensuring that we were enjoying our evening.
   

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7. OT

   Client d'OpenTable

   Baltimore 1 commentaire

   4.0

   Y est allé le 10 mars 2025

   1. Cote globale 4
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   Unfortunately the food was overcooked, tough and dry. Our table was constantly looked over or bypassed by the waitress and waiters.
   

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8. OT

   Client d'OpenTable

   Baltimore 2 commentaires

   5.0

   Y est allé le 10 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our waitress Tiffany was the best. I really enjoyed the food as well, my only complaint is that they should offer more sides at the market table. The ambiance and service was out of this world.
   

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9. C

   Cheryl

   Unspecified1 commentaire

   5.0

   Y est allé le 9 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   It was my boyfriends and a friends first time and they absolutely loved the experience. Food was great as always.
   

   Fogo de Chao - TowsonA répondu il y a 7 jours

   Dear Cheryl, we are honored by your terrific compliments and so pleased that you enjoy dining with us.
   

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10. B

    Brian VIP

    Baltimore 24 commentaires

    3.0

    Y est allé le 9 mars 2025

    1. Cote globale 3
    2. Nourriture 5
    3. Service 2
    4. Ambiance 3

    We had a reservation for 4 715. Place was packed and actually was a fire hazard. We did not get a table until 815 by the very front where it was crowded and the cold air from the front door was blowing on us. Not a pleasant experience.
    

    Fogo de Chao - TowsonA répondu le 10 mars 2025

    It's concerning to hear about the seating and comfort issues during your visit, Brian. We strive for a welcoming environment and it's disappointing to learn your experience was affected. Our team would like to discuss your experience further, so please reach out through our website contact form. Thank you.
    

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