Fogo de Chao - White Plains

Review summary

1. E

   Evelyn

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent everything from the food to the customer service, the atmosphere is very cozy and the food is very good
   

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2. D

   Daniel

   VIP

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Fogo experience has always been great. Wine and steak tasting however was a huge disappointment. 3rd time assisting to one of these, brought friends to experience this time. Steak came out very late and very little. Not worth the time and money. This will be the last time. Had to order and pay for extra food, very embarrassed in front of my guests. Other diners shared the same complaints. Not a good night.
   

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3. C

   Carrie

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Waygu and wine tasting was delicious and filling. Full of great wine, appetizers and the service was great.
   

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4. R

   Rupal

   VIP

   New York City

   12 reviews

   4.0

   12 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Had a great time. Definitely recommend - especially on a weekday when it’s calmer
   

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5. L

   Laura

   New York City

   16 reviews

   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   One of the better Brazilian steakhouses. Vibrant atmosphere (lots of noise) and attractive decor. All servers knew their roles and were appropriately attentive. Great evening with family.
   

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6. C

   Chiara

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely LOVE it! Delicious food, friendly service and beautiful ambiance. I keep going back.
   

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7. C

   Craig

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went for brunch. Excellent experience. Except-They were slow with coming around with the meats. They ran out of parfait cups for the dessert. Will be going back. The staff was very attentive and friendly.
   

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8. D

   Dennis

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe, the food was spectacular and our server Aaron was on top of everything, not an issue with anything.
   

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9. V

   Victor

   New York City

   1 review

   5.0

   1 review

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We were seated really quick and were helped and attended very quickly. Great service
   

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10. J

    Javon

    New York City

    7 reviews

    1.0

    7 reviews

    Dined on December 29, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 4

    I have been to this location before and had a great time, but my last visit missed the mark completely. The meat was under seasoned and did not have the crust that should come from flame grilling the meat cuts. The chicken thighs and chicken wrapped in bacon were properly seasoned, though. My girlfriend ordered the salmon and it was overcooked , but decently seasoned. All of the market bar sides were bland and the kitchen sides arrived cold. The server we received when we were seated never came back to check on us and we were left unattended the rest of the evening. The meat servers passed by our table multiple times despite the card being turned up, but would stop at the table next to us. When we were ready to go, I expressed how displeased I was with the food and service and a server from another table named Aaron did his best to try and remedy the problem. He sent out a complimentary dessert for my anniversary and it was greatly appreciated. Unfortunately there was nothing that could have improved the evening after the initial service that was received. I’m doubtful that I will return to this Fogo again.
    

    Fogo de Chao - White PlainsResponded on December 31, 2024

    Thank you for sharing your recent experience, Javon. We're sorry we missed the mark for you during your last visit. Exceptional flavors and attentive service are what we strive for, and it's concerning to hear this wasn't the case. Please reach out to us through our website contact form so we can address your concerns and work toward regaining your trust. Thank you.
    

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