Frenzy's - Southport Sharks

Review summary

1. OT

   OpenTable Diner

   Gold Coast1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have 5 kids ranging from 7-15yrs, one with intellectual disability and ASD. So we only go out to eat on rare occasions as it’s pretty expensive and it’s a very stressful time for us as parents. We saw Frenzy’s when looking online & thought we’d give it a go as it’s only 15mins away & Sundays there is kids entertainment & 1/2price for kids deal. It was a fantastic experience for all of us. The kids loved it and are already planning to have family birthdays there, for a buffet the food was awesome with a very large selection so kept everyone happy, the staff were SO lovely (both servers and entertainment). My son with ASD was included in the kids activities and was never looked at as a disruption or inconvenience by staff. I loved the Sunday family feel as I didn’t feel overwhelmed as a parent as there were families with kids everywhere. However, if I was hoping to go out for a quiet dinner with my husband or other adults I would just opt for a different night. We felt it was value for money too. Great experience, we will be back :-)
   

   Frenzy's - Southport SharksResponded 2 days ago

   Wow—your review truly made our day! We’re so happy to hear that your family had such a fantastic experience at Frenzy’s. We understand that dining out with a big family, especially with different needs to consider, can be a challenge, so it means the world to us that we could help make your night enjoyable and stress-free. It’s wonderful to hear that your kids loved the entertainment (and are already planning birthdays here!), and we’re thrilled that our buffet selection was a hit. Our team takes great pride in making all guests feel welcome, so knowing that your son felt included and comfortable is especially heartwarming. We can’t wait to see you and your family again soon!
   

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2. s

   sandrab

   Gold Coast1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Very disappointed with the variety of food, Salad, not much selection, roast meat was hard to digest. Have had the Buffet many times and enjoyed them, this was the worst. Did not eat Dessert . As this was our wedding Anniversary my husband felt the same way about the food.
   

   Frenzy's - Southport SharksResponded 2 days ago

   Hi Sandrab, we’re truly sorry to hear that your recent experience at Frenzy’s didn’t meet your expectations, especially on such a special occasion like your wedding anniversary. We always aim to provide a wide variety of fresh and delicious options, so it’s disappointing to hear that this time fell short. Your feedback on the salad selection and roast meat is valuable, and we’ll be sure to pass it on to our kitchen team for review. We appreciate that you’ve enjoyed our buffet in the past, and we’d love the opportunity to welcome you back for a better experience next time.
   

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3. D

   Dianne

   Gold Coast5 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good variety of food. Some of the food could have been a bit warmer. Overall was very enjoyable.
   

   Frenzy's - Southport SharksResponded 2 days ago

   Thanks for taking the time to share your feedback, Dianne! We're so glad to hear you enjoyed the variety of food at Frenzy’s. We appreciate your note about the temperature of some dishes—we’ll pass this on to our team to ensure everything is served just right. Looking forward to welcoming you back for another enjoyable dining experience soon! Southport Sharks
   

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4. A

   Adrian

   Gold Coast1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent menu. Staff were very professional and very courteous.
   

   Frenzy's - Southport SharksResponded on March 3, 2025

   Thanks for the great review, Adrian! We’re so glad you enjoyed the menu and that our team made your visit a positive one. We’ll be sure to pass on your kind words to them. Hope to welcome you back again soon!
   

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5. T

   Tyler

   Gold Coast1 review

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was very good but some of the foods where cold or over cooked
   

   Frenzy's - Southport SharksResponded on March 3, 2025

   Thanks for your feedback—we’re glad you enjoyed your visit overall, but we’re sorry to hear that some of the food wasn’t up to standard. We always aim to serve meals fresh and cooked to perfection, so we appreciate you letting us know. We’ll pass this on to our team to ensure we’re delivering the best experience possible. Hope to see you again soon!
   

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6. D

   David

   Gold Coast5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would definitely tell my friends and family to eat there as it was a great night out
   

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7. J

   JACKI VIP

   Brisbane18 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday lunch with my sister who is 29 Feb baby, celebrated on the last day of Feb or the day after the 28th. More celebrations for her 2moro. Enjoyed our lunch at Sharks, looking forward to footy season when we will be spectators at every home game, lunches too.
   

   Frenzy's - Southport SharksResponded on March 3, 2025

   Sounds like a fantastic birthday celebration! We’re so glad you chose to spend it with us and that you enjoyed your lunch. Wishing your sister a very happy birthday! We love your dedication and can’t wait to welcome you back for footy season—see you at the games and for many more lunches!
   

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8. J

   John

   Gold Coast28 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Yet another great meal .... Shame today is the last day of the seniors special menu.
   

   Frenzy's - Southport SharksResponded on March 3, 2025

   So glad to hear you enjoyed another great meal with us, John! We appreciate your support and understand it’s bittersweet with the seniors special menu coming to an end. We hope to still see you for more delicious meals in the future!
   

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9. H

   Helen VIP

   Gold Coast14 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ordering was very easy and friendly service. The food was excellent well presented hot and delicious.
   

   Frenzy's - Southport SharksResponded on March 3, 2025

   We’re delighted to hear you had such a positive experience! It’s great to know that our ordering process, service, and food met your expectations. Thank you for your support—we look forward to welcoming you back again soon.
   

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10. M

    Melanie

    Gold Coast4 reviews

    5.0

    Dined on February 24, 2025

    1. Overall 5
    2. Food 4
    3. Service 3
    4. Ambience 5

    Food was good, although there were times when the pizza section was empty!! Would really love a pasta sauce that had no meat in it, instead of 2 meat options that looked the same. Most food was fresh, although the vegetables were really hard and inedible. Pork & crackling was to die for!
    

    Frenzy's - Southport SharksResponded on March 3, 2025

    Thanks for your feedback, Melanie! Great to hear you loved the food—especially the pork and crackling! We appreciate your thoughts on the pizza availability, pasta sauce options, and veggie quality. We’ll pass this on to our team to further enhance our offerings. Hope to welcome you back again soon!
    

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