FUMI Restaurant

Review summary

1. E

   Erin

   West Sussex

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food at Fumi is really the star of the show! We came about a year and half ago and had the Omakase 4 dish menu. We then came back for Valentines day this year and while we were hoping to have the same again (I also emailed ahead to ask if we could turn up for omakase), I wasnt told that they would only be doing a 7 dish omakase menu which cost significantly more. This was a little dissapointing upon arrival but understand if the kitchen is only expecting to do one omakase set menu. However, we stuck about for the food as we know its brill and went for the salmon, pork, and the moriawase tenpura. All was delicious. The great food could be even better supported by an improvement in service. Unfortunately another table nearby felt compelled to complain about it, which left us a bit apprehensive before ordering. It did unfortunately take 30 mins for us to order (think we might have been forgotten at the back) and we had to get the attention of a waiter to do so. It was a bit strange as well, that multiple dishes seemed to go to tables they werent for, and servers seemed confused. Slightly dissapointed that there were no dessert wines also as these were visible on the menu, but were told they didnt have these due to change in menu, again not a big deal. We also were asked if we had paid, when we hadnt yet -perhaps a general lack of communication between managers and servers? Everyone was polite and We didnt mind the wait, as the food is so good. A generally good experience, and worth visiting for the fantastic food that had us so full!
   

   Is this helpful?

2. M

   Matt

   East Sussex

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The atmosphere and decor of the restaurant was lovely. The food was amazing and the cocktails were also great. The only thing that let down the restaurant a little was the service. The staff didn’t seem to know who ordered what, what table was what number…etc. just seemed a bit disorganised. But overall a really nice valentines meal.
   

   Is this helpful?

3. OT

   OpenTable Diner

   VIP

   London

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Great food let down by really really chaotic service which they should sort out as it lets the place down.
   

   Is this helpful?

4. K

   Karen

   Brighton

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was well presented and lovely flavours. A little on the pricey side.
   

   Is this helpful?

5. C

   Chrissie

   London

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spent my birthday with friends at fumi we had the tasting menu which was absolutely delicious & the English white wine was sublime which I recommend you trying The service was very good, friendly & helpful Will definitely go again and recommend to friends
   

   Is this helpful?

6. C

   Cesar

   Los Angeles

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Unfortunately, we did not have a good experience at this restaurant, despite high expectations based on friends’ recommendations. I visited on a Tuesday evening with my family to celebrate my wife’s birthday. First, the location is beautiful—both inside and out. The décor is modern and stylish, creating a lovely atmosphere. However, parking is quite difficult. After 15 minutes of searching, I finally found a spot and we arrived at 8 PM Upon entering, we were impressed by the ambiance, and it wasn’t particularly busy in our view, just one large table of about ten people and four smaller tables, including ours. The menu looked fantastic, full of tempting options, so we decided to go for the tasting menu (five courses) and ordered a few appetizers separately for the kids. We knew the tasting menu was the chef’s selection, but unfortunately, it was quite disappointing. The choices didn’t seem well thought out, and to make matters worse, we ended up receiving dishes we had already ordered separately. The biggest issue, however, was the service time. Each course took nearly 30 minutes to arrive, and by 10 PM, we still hadn’t received our main course. I complained to the waiter multiple times, expressing my disappointment, especially given the restaurant’s reputation. The staff was clearly overwhelmed—only two people were managing the entire front-of-house, handling orders, serving, making drinks, and processing payments. It also seemed like the kitchen was understaffed, possibly with just one chef working. Towards the end, the manager came over to apologize. He was very professional and explained that this was an unusual situation. As a goodwill gesture, he offered a 50% discount on our bill, which was appreciated. While the customer service at the end helped improve our impression slightly, the overall experience left much to be desired. I hope this was just an off night for them, but based on our visit, I wouldn’t be in a hurry to return.
   

   Is this helpful?

7. M

   Maisie

   Brighton

   1 review

   5.0

   1 review

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food at a good value. Nice ambience to the restaurant with very polite and helpful servers
   

   Is this helpful?

8. K

   Kate

   London

   1 review

   5.0

   1 review

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience. Friendly hospitality and service Food is good, vibe is good.
   

   Is this helpful?

9. L

   Laurence

   Brighton

   8 reviews

   4.0

   8 reviews

   Dined on January 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Turned up to find restuarant closed. Waiter/manager opened the door to inform us they were closed for a private function for the evening. However, since the booking was taken by their system they were going to open up for us and one other table booking! Most of the menu was available and the food served up was excellent, service friendly and attentive. Despite there being only 2 tables and a lack of atmosphere as a consequence, we had a good time. The decor and attention to detail in the creation of the restuarant is very good. Once again, thanks to the staff opening up for us to experience the excellent food. Also, thoughts with the head chef who managed to burn himself on the day. Will definately return.
   

   Is this helpful?

10. a

    anne

    Brighton

    4 reviews

    5.0

    4 reviews

    Dined on January 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The space is beautiful and calm - spacious and well designed. Service was attentive, food was slow in coming but tasted good when it came - and we were not rushed or pressed to finish - easy and pleasant evening - would go again
    

    Is this helpful?