Funky Geisha Tulum

Review summary

1. B

   Brant and Ericka

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The food was great but the power went out right at 12am on New Years. All the other clubs had power on.. partying the night away. They did not compensate at all for the bad experience
   

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2. T

   Tau

   London

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We visited Funk Geisha last night and unfortunately, it turned out to be a rather disappointing experience. Upon arrival, the valet parking was reasonably priced compared to other venues in Tulum, which was a nice touch. The receptionist was friendly and quickly showed us to our table. The décor and ambiance were visually appealing, offering a relaxed atmosphere—at least at first glance. However, the music was excessively loud, akin to standing next to speakers in a nightclub. It made conversation impossible without shouting, which took away from the dining experience. I eventually asked the staff to lower the volume, and to their credit, they obliged. For a table of five, it took nearly an hour to receive our starters, which were good but not exceptional. The main courses then took another 45 minutes and, to our dismay, arrived cold. Given how hungry we were after waiting so long, we reluctantly ate what we could instead of sending the food back. I provided feedback to our server, who informed the manager. The manager apologised and offered complimentary dessert, but by that point, I had no confidence in the kitchen and politely declined. To make matters worse, they added a 15-18% service charge to the bill, claiming it was mandatory despite the poor service. Having dined at other restaurants within this group where tipping is optional, this felt particularly unfair. I insisted on paying 10%, which reflected the actual service provided. Unlike other restaurants in the group that feature shows or entertainment, Funk Geisha seemed to be running a generic playlist. Some of the songs were inappropriate for our teenage children, featuring heavy profanity and excessive use of the N-word, which was entirely out of place. Overall, the experience was marred by long waits for food, excessively loud music, cold dishes, and inappropriate song choices. While the staff were polite and attempted to rectify issues, the evening ultimately fell far short of expectations.
   

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3. M

   Matt

   Columbus

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   Food all around was not good. Shrimp and lobster were so insanely overcooked. Dish flavor was poor. So unbelievably slow.
   

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4. L

   Leonel

   VIP

   Caribbean

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   The music is good but the food have opportunities. The taste is not great if you compare the money you invest in this restaurant.
   

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5. m

   marcel

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was just excellent!! Sushi plate was the best 🤗
   

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6. OT

   OpenTable Diner

   VIP

   Atlanta Metro

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   DO NOT GO HERE. We ate here on Friday, 12/27, at 9:30pm and despite the restaurant being near empty, the service was terrible. We waited an hour before even being brought our appetizers, which we had asked about multiple times. When we (politely) asked about our appetizers the third time, the wait staff acted confused and completely forgot we had even ordered appetizers, despite inquiring upon their whereabouts several times. Eventually, after waiting an hour and a half in an empty restaurant, we received our entrees. Or so we thought. We received 2 completely incorrect entrees and had to hunt the wait staff down to even ask about it/see about getting it corrected. 2 hours later, we received our corrected entrees, which left much to be desired. The power conveniently went out as we were trying to finally pay and leave, and the wait staff and management took ages to sort out how much our bill would be. Because we were unable to pay with a credit card, we offered to pay with cash, and were told it would be an extremely expensive exchange rate to pay in USD and had to argue back and forth over the total amount and explain to them that we were indeed paying the correct amount to them. Overall a horrible experience and extremely infuriating. A complete waste of money and time.
   

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7. A

   ALEJANDRO

   VIP

   London

   25 reviews

   4.0

   25 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   El lugar muy padre, la comida muy buena, pero no había varios platillos, y al no tener una carta tan extensa, limita mucho la orden. La música excelente para el lugar. Gracias
   

   Funky Geisha TulumResponded on November 21, 2024

   Agradecemos te hayas tomado un tiempo para calificarnos y te esperamos en la próxima.
   

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8. L

   Lupe

   San Antonio

   5 reviews

   5.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and great service. Def. will be back. 👍
   

   Funky Geisha TulumResponded on November 6, 2024

   Por favor recibe nuestro más profundo agradecimiento por habernos regalado tus valiosos comentarios, fue un verdadero placer el haber recibido tu visita.
   

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9. L

   La tia

   VIP

   Cancun

   115 reviews

   5.0

   115 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente comimos delicioso y el show muy bueno , muy buen servicio
   

   Funky Geisha TulumResponded on November 6, 2024

   Por favor recibe nuestro más profundo agradecimiento por habernos regalado tus valiosos comentarios, fue un verdadero placer el haber recibido tu visita.
   

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10. L

    La tia

    VIP

    Cancun

    115 reviews

    5.0

    115 reviews

    Dined on September 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excelente experiencia , la comida y el servicio de la hostess Berni muy atenta
    

    Funky Geisha TulumResponded on October 25, 2024

    Muchas gracias por tomarte el tiempo de escribirnos tu reseña, ha sido un verdadero placer atenderte y saber que hemos superado tus expectativas.
    

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