Gale Street Inn

Review summary

1. S

   Sarah VIP

   Chicago15 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hadn’t been to this location in a while and it was awesome. The restaurant was renovated so really nice setting and ambiance, lively but not noisy, service was fantastic as was the food. Wonderful birthday dinner for my husband and family. Thank you!
   

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2. T

   Tara

   Chicago17 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food was excellent. The atmosphere was nice. Had a 6pm reservation and it was quiet when we first got there. Naturally, after 7pm it got more crowded and louder, but still not too bad. The menu was a little limited, but I loved the Rigatoni al vodka. I will definitely return. Thank you.
   

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3. B

   Bill VIP

   Chicago15 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice restaurant with excellent service and good food. I believe it’s an excellent value.
   

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4. E

   Eileen VIP

   Chicago23 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our dinner, dessert & the service was great! We look forward to dining @ Gale St Inn again soon.
   

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5. C

   Chris VIP

   Chicago42 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We e been to Gale Street many times and the food and service has always been amazing.
   

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6. B

   Brett

   Chicago1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   VALENTINES DAY RUINED. We were completely calm the entire night so restaurant likely doesn’t remember or care, but our waitress forgot to put our entree orders in and we waited over an hour before food arrived. She explained there was a “slight hiccup” and then gave a reason that didn’t make sense. But we understood it’s the busiest night of the year and we have hearts. When the food finally did arrive, one of the entrees was wrong. So we waited AGAIN for the correct entree. At this point the restaurant was almost empty. Most upsetting was after waiting m90 mins for food, while everyone around us was taken care of, when the manager came and asked how the meal was and we told him about the wait and the wrong food, instead of offering a complimentary dessert or even saying sorry, he said “I know, come back again and we’ll take better care of you, give us another chance”. I heard Gale Street inn was supposed to be famous but apparently the service standard is left to be desired. We felt like second class citizens. Ive never tipped less than 20% my entire life and for the first time ever gave 15%. We just moved from downtown Chicago and I was hoping this was going to become a regular restaurant that could replace our usual River North steakhouses. But why would we ever give them another chance? To Gale Street Inn, Please do better the next time you ruin a customers special night.
   

   1 person found this helpful

7. C

   Cathie VIP

   Chicago27 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, and great service on a snowy Valentine’s Day!
   

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8. S

   Scott

   Chicago12 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This place is a joke. Tried to go on one of the worst nights, Valentine's day. Seated 15 minutes after our reservation. 15 minutes after being seated we saw no one except water getting filled. 2 other tables walked out due to lack of service. As another table was being told the kitchen was at capacity we decided to leave too. After trying to complain to management we were offered a drink at the bar by a chef. Instead of 2 chefs standing there doing nothing, you probably should get in the kitchen to make food. I declined the free drink, if I wanted drinks I'd be a bar, not a restaurant. Also the prices on the menu provided at the table did not match the menu by the front door, it also seemed to have less items. Price gouging for Valentine's day?
   

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9. K

   Kevin VIP

   Chicago3 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Booked a reservation a week ahead of Valentines Day. Service was horrible in a sense of non existent. Food was generally good except that it was obvious that the lobster ravioli had spent a long time under a heat lamp. Appetizers sat unbussed on the table the entire meal. Waiter apologized at the end when he dropped the check explaining that he is a busboy and doesn’t typically serve tables. If you are unable to staff for a full house close.
   

   2 people found this helpful

10. H

    Hakan

    Chicago2 reviews

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2

    We had to wait at the entrance even thou we had a booking, our order took long time to arrive.
    

    2 people found this helpful