Gallery Grill

Review summary

1. R

   Ramona

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service. Made special arrangements for a quiet table. Food was good but small portions.
   

   Is this helpful?

   Report
2. R

   Rosalind

   Toronto

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the third time we’ve dined at the Gallery Grill and we have enjoyed each time immensely. The food and its presentation is always delicious and the ambience is special. As seniors we found the noise level a bit problematic but we are willing to put up with it.
   

   Gallery GrillResponded on November 18, 2024

   Thanks for taking the time to review Gallery Grill, Rosalind! We hope to see you again soon! Jerry Horton, Manager Dining Operations, Hart House
   

   Is this helpful?

   Report
3. R

   Ron

   Toronto

   5 reviews

   4.0

   5 reviews

   Dined on October 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food was excellent, as always...and the room remains beautiful. Service was disappointing this time, however. Long waits for food order to be taken; an even longer wait for a glass that could be used with a bottle of sparkling water (no waiter anywhere nearby to ask for it again and the glass arrived two-thirds of the way through our main courses; having to get up and track down someone for our bill.) The restaurant was not particularly crowded, so perhaps there were too few staff on duty...but this was not at all the usual experience.
   

   Gallery GrillResponded on October 23, 2024

   Sorry we dropped the ball last Thursday, Ron! We have indeed been suffering from unexpected FOH staff shortages of late. I'm sorry that your service was affected! Jerry Horton, Manager Dining Operations at Hart House dining@harthouse.ca
   

   Is this helpful?

   Report
4. B

   Brian

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Serving unexpected flavour combinations in tasty dishes.
   

   Gallery GrillResponded on October 23, 2024

   Thank you, Brian, for your recommendation and 5 star review of Gallery Grill ! We appreciate the feedback and value your support ! Jerry Horton, Manager Dining Operations, Hart House
   

   Is this helpful?

   Report
5. J

   Janet

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on October 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The people who run this restaurant take great pride in their work and will do what they can to make things right. At this visit, I received attentive care at the right pace. The courses arrived with enough time to enjoy them, and drinks were refreshed as needed. The meals were hot, fresh, and flavoured appropriately. They even gave us extra plates and cutlery for shared dishes, without us asking.
   

   Gallery GrillResponded on October 23, 2024

   Janet, thanks so much for your recommendation and five star review of gallery grill! We really appreciate the support and the feedback! Jerry Horton, Manager Dining Operations, Hart House
   

   Is this helpful?

   Report
6. R

   Reinhart

   Toronto

   24 reviews

   5.0

   24 reviews

   Dined on October 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Inventive menu, tasty food, great service, historic surroundings.
   

   Gallery GrillResponded on October 23, 2024

   Thank you for your recommendation and 5 star review, Reinhart! We appreciate the feedback! Thank you sincerely for your support! Jerry Horton, Manager Dining Operations, Hart House
   

   Is this helpful?

   Report
7. m

   martha

   Toronto

   19 reviews

   4.0

   19 reviews

   Dined on September 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Charming room and excellent service. The corn and apple soup was delicious as were the heirloom and gem lettuce/radicchio salads. I wasn’t fond of the apple crisp since it was overly sweet and the crisp was underneath so soft. The creme brûlée was amazing.
   

   Gallery GrillResponded on October 1, 2024

   Thank you for taking the time to review and recommend Gallery Grill, martha ! We appreciate the feedback and value your support ! Jerry Horton, Manager Dining Operations, Hart House
   

   Is this helpful?

   Report
8. J

   Janet

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on September 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Come with plenty of time, and no bookings in your afternoon, as your meal may take longer than expected.
   

   Is this helpful?

   Report
9. L

   Lydia

   Toronto

   1 review

   5.0

   1 review

   Dined on September 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the Gallery Grill! An exquisite lunch experience with a beautiful view of U of T campus. The food was amazing.
   

   Gallery GrillResponded on September 12, 2024

   Thanks so much, Lydia, for your recommendation and 5 star review of Gallery Grill ! We appreciate the feedback and value your support ! I hope we'll see you again soon ! Jerry Horton, Manager Dining Operations, Hart House
   

   Is this helpful?

   Report
10. C

    Cathy

    Toronto

    1 review

    1.0

    1 review

    Dined on September 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2

    Unfortunately, I will not go back to The Grill. The food was not appealing, and the cost quite high. A birthday lunch for 2, the waitress began by asking if we’d like some bread with our meal. I thought it was free… we were charged. I ordered the soup and there was barely a cup in my bowl but I was charged $12. My mushroom salad had poached mushrooms… terrible. Would’ve been better sauted. My guest had a salad overloaded with dressing. She couldn’t eat it all. I had ticked off that it was a birthday, but no mention of it by our server.
    

    Gallery GrillResponded on September 12, 2024

    Cathy I'm really sorry to hear that your visit to Gallery Grill was so disappointing. Your notes regarding the food will be shared with the chef, and I'll reiterate with the servers the importance of being present and attentive with our guests - they certainly should have acknowledged your occasion and informed you that the bread they suggested was not 'on the house'. Rest assured that your feedback has been taken on board, and I thank you for taking the time to bring these deficiencies to my attention. Jerry Horton, Manager, Dining Operations at Hart House - dining@harthouse.ca
    

    Is this helpful?

    Report