Gardenia

Review summary

1. D

   Don

   London1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Ordered the salmon as main course which was supposed to come with new potatoes. The salmon arrived with roast potatoes and a yorkshire pudding - and the same vegetables as the roast dinners. So, basically we ended up with a roast dinner - with salmon and hollandaise sauce instead of the beef or pork! Since when has a yorkshire pudding been considered an accompaniment to salmon and hollandaise? Basically, it was the kitchen clearly being lazy and they couldn't even be bothered to serve the correct potatoes......!
   

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2. OT

   OpenTable Diner

   London2 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was slow. Ordered bread and oils, arrived same time as starters. Drinks arrived after this. Starters were very small portions. Staff were friendly.
   

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3. C

   Caroline

   Kent1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious roast dinner , beautiful surroundings and friendly staff
   

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4. L

   Lotty

   Hampshire1 review

   1.0

   Dined on February 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I actually wouldn't have given this place any stars. Terrible service long waits poor quality of food. Never come back again
   

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5. T

   Tricia

   London7 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was very nice, the restaurant looked the part but was very big, so somewhat chilly ;despite the nice fire. Concierge lady was fabulous and most accommodating but sadly other staff seemed to not know what they were doing, so we had a few incidents like wrong bill given, spilt food ( accidents happen) wrong drinks but we laughed it all off. Just staff need better training perhaps
   

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6. M

   Martin VIP

   London13 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great Valentine’s Day Meal, but totally ruined by my partners £450 scarf being stollen from the restaurant coat stand .
   

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7. T

   Terence

   Kent1 review

   2.0

   Dined on February 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Very overpriced for the food you get. The restaurant was absolutely freezing cold. Even the customers sitting beside me said they were frozen and didn’t take coats off. I had the lamb rack. 2 measly cutlets with a small amount of mash (about a dessert spoonful) . The hottest thing on my plate was the chips from my partners meal. Not impressed. Also badly signposted once inside eastwell manor, we were searching for 15 minutes to find out where the gardenia restaurant was. Definitely won’t be returning anytime soon
   

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8. K

   Kate

   London10 reviews

   4.0

   Dined on February 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We waited a while for our meal. Then a large group which arrived sometime after us was ultimately served their main courses well before us. The starters were excellent. (The salmon rillettes and pig cheek were both tasty). The meats on the main courses were very good. (Tho we had to ask for the cracking to accompany the pork). There was a selection of accompanying veg, which were cool on arrival and quickly became cold. It was busy…but we believe we really should have received our main courses before the large group. Wines by the glass were perfectly acceptable. .
   

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9. S

   Susan

   London5 reviews

   2.0

   Dined on January 28, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The serving staff were sweet and tried, but we had to ask for the bread we’d ordered four times before it arrived. Our first course also took over 45 minutes to arrive - tables that had arrived and ordered after us were being served their main course before we had received our first course. So unfortunately this all rather spoiled our “relaxed” dinner. The cost of the bread and the service charge were removed from our bill, but only after we’d asked - politely - for our poor experience to be acknowledged in the bill.
   

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10. M

    Michael

    Yorkshire1 review

    3.0

    Dined on January 26, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    we found service very slow between meals,it took 45min from main to dessert. the room was also cold just a open fire which was not lit until about 12.30.
    

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