Gaucho Brazilian Steakhouse

Review summary

1. J

   Jamilah

   Detroit

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Experience was nice but the servers kept walking past our table without offering us food even though our placards were green. Also the shrimp and top sirloin were too salty, couldn’t even finish the piece they gave me. The wine, bread, salad, and other food items were good as well.
   

   Gaucho Brazilian SteakhouseResponded 2 days ago

   Thank you for your feedback, Jamilah. We're glad to hear that you enjoyed the wine, bread, salad, and other food items! However, we're sorry to hear about the issues you faced with the service and the saltiness of the shrimp and top sirloin. We take your comments seriously and will make sure to address these concerns with our team to improve both the service and the quality of our dishes. We appreciate you bringing this to our attention and hope you'll give us another chance to provide a better experience next time.
   

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2. C

   Carmen

   Miami

   3 reviews

   2.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Went for valentines day. Was not happy. Food was not good. The service was lacking. And will absolutely not be back.
   

   Gaucho Brazilian SteakhouseResponded 2 days ago

   We’re really sorry to hear that your Valentine’s Day experience didn’t meet your expectations, Carmen. We strive to provide great food and service, and it’s disappointing to know we fell short. Your feedback is invaluable, and we’ll be addressing the concerns you’ve mentioned. We truly hope you’ll reconsider and give us another chance in the future to provide a better experience.
   

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3. L

   LaNelle

   VIP

   Detroit

   6 reviews

   2.0

   6 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Definitely won’t be back horrible experience horrible customer service horrible host I need a redo for Valentine’s Day
   

   Gaucho Brazilian SteakhouseResponded 2 days ago

   We’re truly sorry to hear about your disappointing experience, especially on such an important occasion. We take customer feedback seriously, and we deeply regret that we didn’t meet your expectations. We would love the opportunity to make things right and provide you with the experience you deserve. Please feel free to reach out directly, LaNelle, and we’ll do our best to ensure your next visit is a much better one.
   

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4. W

   Will

   Detroit

   1 review

   2.0

   1 review

   Dined on February 14, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Salad bar was not good. Some of the meats that they served tasted old and very tough to eat. Cheap quality meats. Chicken legs didn’t taste like chicken at all.
   

   Gaucho Brazilian SteakhouseResponded 2 days ago

   Thank you for your feedback, Will. We're sorry to hear that your experience with the salad bar and meats didn’t meet your expectations. We take the quality of our food seriously, and we will definitely look into your concerns about the meats, particularly the chicken legs. Your comments help us improve, and we hope you'll give us another chance to provide a better experience next time.
   

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5. L

   Lacie

   Detroit

   4 reviews

   3.0

   4 reviews

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The staff was less than enthusiastic and the salad bar was lacking. It might have been that we got there right before they refilled everything, but it just wasn’t great for the expense.
   

   Gaucho Brazilian SteakhouseResponded on January 31, 2025

   Thank you for your feedback. I’m sorry to hear your experience wasn’t up to par. Hope you’ll give us another chance!
   

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6. I

   Ihor

   Detroit

   1 review

   3.0

   1 review

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Fogo de Chao much better than Gaucho restaurant for less money
   

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7. A

   Alireza

   Anchorage

   4 reviews

   5.0

   4 reviews

   Dined on January 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Comparing to Similiar Brazillian buffet the salad bar was small. Variet of meat was OK but meats were to salty
   

   Gaucho Brazilian SteakhouseResponded on January 28, 2025

   Thank you for your feedback! We’ll definitely consider your comments, and we hope to have the chance to welcome you back and provide a better experience next time.
   

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8. B

   Babette

   Detroit

   13 reviews

   5.0

   13 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic and the food was delicious! It was our first time and we will be going back.
   

   Gaucho Brazilian SteakhouseResponded on January 28, 2025

   Thank you for the kind words! We're so glad you enjoyed your first visit and loved the food and service. We can’t wait to welcome you back!
   

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9. A

   Andrea

   Detroit

   6 reviews

   2.0

   6 reviews

   Dined on December 31, 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   While I realize that New Year’s Eve is a busy time for restaurants, I was not expecting to have to wait over an hour from our scheduled reservation time for a table (2 people). We arrived approximately 10 minutes prior to the reservation time. The food was good and service was attentive, however everything seemed rushed which was a shame for what is supposed to be a more upscale experience. Overall, I would not return and would prefer to spend the money somewhere else.
   

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10. L

    Lisa

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a lovely NYE dinner with our two boys, ages 8 and 10. The boys absolutely loved it! The food was delicious, service prompt and friendly and atmosphere felt fancy. We will be back for another special occasion.
    

    Gaucho Brazilian SteakhouseResponded on January 28, 2025

    Thank you for sharing your experience! We’re so glad your family enjoyed the NYE dinner. It’s wonderful to hear the boys had a great time, too! We look forward to welcoming you back for another special occasion.
    

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