Getaway - Gateway Casino London

Commentaires sur le restaurant Getaway - Gateway Casino London de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   John VIP

   Toronto8 commentaires

   4.0

   Y est allé il y a 5 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Avoid anything with “gravy” , more like au jus or soup. Seems well prepared overall, not sure if in-house cooked or pre produced.
   

   Ce commentaire est-il utile?

2. D

   Darlene

   Toronto6 commentaires

   4.0

   Y est allé le 15 février 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   We were ahead of schedule so seated ourselves as the sign said. The initial person that came to the table had a mask on only covering her mouth and never spoke and pretty much threw the cutlery at each of us. Our waitress was very good as well as the food.
   

   Ce commentaire est-il utile?

3. T

   Terri

   Toronto4 commentaires

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   We ordered from the Valentine's menu. Everything was EXCELLENT Wish Gateway always had those steaks
   

   Ce commentaire est-il utile?

4. S

   Steve

   Toronto1 commentaire

   1.0

   Y est allé le 26 octobre 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 1

   Ceasar salad was great baby back ribs were all bone and the parts that had meat boot leather
   

   Getaway - Gateway Casino LondonA répondu le 28 octobre 2024

   Thank you very much for your feedback Steve. I am sorry we did not meet your expectations during your visit. I will be looking into the concern about the ribs right away.
   

   Ce commentaire est-il utile?

5. J

   John VIP

   Toronto8 commentaires

   4.0

   Y est allé le 11 octobre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Meals are generally great. I’ve mentioned this before but the gravy needs some work. Very oily and thin. Beef gravy is moderate, but the chicken gravy is terrible. Overall, quite pleased with the serving size and the staff are outstanding.
   

   Getaway - Gateway Casino LondonA répondu le 15 octobre 2024

   Good Morning John, Thank you for the fantastic feedback. I am going to look into the gravy situation as soon as possible to see if we can make some changes. We are so pleased with our portions and staff members!
   

   Ce commentaire est-il utile?

6. OT

   Client d'OpenTable

   Toronto1 commentaire

   5.0

   Y est allé le 28 juin 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   great service as usual! The meals are reasonably priced.
   

   Getaway - Gateway Casino LondonA répondu le 12 août 2024

   Thank you for the great review! We are so pleased that you received great service and feel pricing is fair! We look forward to your next visit!
   

   Ce commentaire est-il utile?

7. JM

   JohnM VIP

   Toronto8 commentaires

   5.0

   Y est allé le 23 juin 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great meal, great service, nice table by the tv. Would come back anytime.
   

   Getaway - Gateway Casino LondonA répondu le 12 août 2024

   Hi John! Thanks for the awesome review! We are so glad you enjoyed your service and food and look forward to having you visit our restaurant again!
   

   Ce commentaire est-il utile?

8. JM

   JohnM VIP

   Toronto8 commentaires

   5.0

   Y est allé le 18 juin 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Great meal, must be a new chef though, not prepared as well as it has been in the past. Undercooked onions and chewy slaw. However, still a 9 out of 10.
   

   Getaway - Gateway Casino LondonA répondu le 12 août 2024

   HI John, Thanks for the great review! We appreciate your feedback and we will work towards taking that 4/5 , a 5/5!
   

   Ce commentaire est-il utile?

9. JM

   JohnM VIP

   Toronto8 commentaires

   5.0

   Y est allé le 14 juin 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Excellent meal, everything was delicious, except the gravy on the hot chicken sandwich. They must be using a different formula because previously it was also terrific. Overall though, a great dinner.
   

   Getaway - Gateway Casino LondonA répondu le 12 août 2024

   HI John, thank you for the feedback, we recently presented a consistent recipe for the gravy. I believe we have resolved this issue. So glad you enjoyed your dinner overall. Thank you for another great review!
   

   Ce commentaire est-il utile?

10. JM

    JohnM VIP

    Toronto8 commentaires

    3.0

    Y est allé le 9 juin 2024

    1. Cote globale 3
    2. Nourriture 1
    3. Service 5
    4. Ambiance 5

    Normally this a great place to dine, however, this experience was way below usual. Three of us ordered different entrees, one, the shrimp Alfredo, the sauce was way too watery. The second, fish and chips, far too much undercooked batter. My order, hot chicken sandwich was not covered in gravy, but what looked like beige water. Completely soaking the bread. The server took it back and the new serving was thicker but still tasted awful, absolutely no gravy flavour. I was using my Gateway comps for the meals so maybe I shouldn’t complain, but really, those meals were dreadful. The staff, as always, were on line for perfection.
    

    Ce commentaire est-il utile?