Gillray's Steakhouse

Review summary

1. A

   Alison

   Cambridge

   8 reviews

   2.0

   8 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We chose the pre theatre menu - great value - but sadly both courses were lukewarm. Really spoilt the whole menu experience. We did alert staff that the food was merely warm. The initial reaction was ‘ it should not be really, really hot’ !! He said he would feed it back but I don’t believe he did as we raised it again and a more senior member of staff came to the table . He was apologetic and gave us a complimentary glass of wine each . Food service very slow for pre theatre. For a hotel of this standing this really should not happen. 2 glasses of complimentary wine was a meagre gesture really but we were in a hurry to get the theatre.
   

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2. R

   Robert

   London

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Arrived for pre-theatre lunch a bit early but were shown straight to a table. To be fair the restaurant was far from full. We were planning on having the pre-theatre set menu but this was not available. Apparently it has to be booked when making the reservation and is not offered for the matinee even though the play is in the same building!! This is not made clear on the website of the restaurant or Open Table. So we went a la carte and the food, though very pricey, was excellent. Fish and chips and the Yorkshire pudding with steak were delicious. We were celebrating my mum’s birthday and the staff brought out balloons and a cake for her. A lovely touch. Overall the staff were fantastic and earned an extra star for the review. So in summary it is a nice place with views over the river with great food but the price point is a bit steep.
   

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3. M

   Melanie

   Washington DC

   3 reviews

   vip
   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Bar and cocktails were very good Restaurant let down by its kitchen - several items not available, steaks were served at wrong temperature and when sent back we were told after 10 minutes that it would be up to 25 minutes more before replacement ( a medium rare steak?) Service in restaurant was generally slow too
   

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4. T

   Thomas

   London

   5 reviews

   5.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Roast I had ever. Our waiter was excellent and looked after us beautifully.
   

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5. I

   Isabelle

   London

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. The food, the service, the drinks.
   

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6. J

   Joanne

   London

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic restaurant, food was exceptional and great service would highly recommend
   

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7. M

   Matthew

   London

   1 review

   2.0

   1 review

   Dined on November 13, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Only part of the order was served initially then when the bill was brought and we refused to tip the waitress looked put out. This added to the fillet steak was really fatty and the Coke we ordered was flat. All in all it was not a very nice dining experience for quite an expensive meal!!!
   

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8. R

   Ratna

   Washington DC

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful steaks cooked just right ! Superb ambience. Ecellent service especially ftom Soutav.
   

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9. M

   Mark

   London

   6 reviews

   vip
   4.0

   6 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Decent if slightly overpriced wine list. Good menu with broad options - my steak was superb and cooked perfectly. Staff friendly - could be more attentive - we had to pour our own wine and it took a while to grab staff attention to get the bill etc. would recommend and will return.
   

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10. T

    Tom

    London

    1 review

    3.0

    1 review

    Dined on November 3, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 4

    Been multiple times before albeit a long time ago and was always amazing, but sadly the passage of time has not been kind. Food was good but we all agreed it didn’t live up to expectations or the premium prices charged. I distinctly remember the giant cheese filled Yorkshire puddings offered as an appetiser being a highlight of the experience, so was understandably disappointed with the small cheese free replacements. That point may sound insignificant, but I think it somewhat underscores the fall from grace I felt across the meal. Service was excellent, very attentive and well paced throughout the meal, not easy with larger tables, can highly commend them there.
    

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