Giselle Miami

Review summary

1. D

   Diana

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Not what I thought it would be. The food was mediocre and overpriced. I had a sea bass and it was 3 small pieces of fish for $52 and not flavorful. Service was also super rushed! I get that they need to turn tables for next resy but I wasn’t even finished with my dinner plate and had an employee already asking me if I was done. The waiter would come every 5 mins to ask if we want anything else or the bill. Again felt super overbearing especially when we are paying $$$ for dinner. On a brighter note the restaurant itself was very aesthetically pleasing! Location is right above club Eleven which was also convenient. Would I come again, probably not but at least I tried it out!
   

   Giselle MiamiResponded 3 days ago

   Hello Diana, we're sorry to hear that your experience at Giselle didn't meet your expectations. We're always aiming to provide top-notch food and service, and we regret that we fell short. We will be sending you a private message in order to find out more about your evening.
   

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2. R

   Runesha

   Miami

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   My experience at Giselle was decent. The food was good, but the portions didn’t feel worth the price.
   

   Giselle MiamiResponded 6 days ago

   Hello Runesha, thank you for providing your feedback with us. We apologize for your experience not being as expected, we will be sending you a private message in order to find out more about your evening.
   

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3. T

   Tiffany

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Giselle is one of my favorite spots in Miami and I will be back over and over again! Service and food is impeccable.
   

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   Giselle MiamiResponded 6 days ago

   Thank you for your review Tiffany. We're glad you enjoyed our service and food. Your continued patronage is what we strive for. We look forward to welcoming you back over and over again.
   

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4. J

   J C

   Dallas

   17 reviews

   vip
   5.0

   17 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were over the top!!! Wonderful experience!!!
   

   Giselle MiamiResponded on December 2, 2024

   Thank you for the fantastic review JC. We're so glad to hear that both the food and service exceeded your expectations.
   

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5. A

   Antonio

   Miami

   6 reviews

   vip
   1.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   My reservation was at 9:30pm and they sat us at 10:20pm. I arrive early at 9pm in order to avoid any inconvenience. The waiter did not explained properly what the experience included and a plate was missing. Definitely not worth the wait.
   

   Giselle MiamiResponded 6 days ago

   Hello Antonio, we want to apologize for this experience you had at Giselle. This is not the norm, as we take pride in making sure our guests leave more than satisfied and wanting to return. We will be sending you a private message in order to find out more about your evening.
   

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6. P

   Paula Florencia

   Fort Lauderdale

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experiencia linda, ambiente divertido con música.
   

   Giselle MiamiResponded on December 2, 2024

   Muchas gracias por tus comentarios Paula, te esperamos ver pronto.
   

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7. C

   Christel

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at Giselle was great and our waiter if I remember his name Stewart I think was great and detailed throughout the night.
   

   Giselle MiamiResponded 3 days ago

   Thank you for your wonderful review. We're truly glad to hear that you had a great experience at Giselle. Your kind words about our attentive service and detailed descriptions are greatly appreciated.
   

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8. H

   Hailee

   Atlantic City

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the best time, great service, food was phenomenal and our waiter was the best of the best!
   

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9. M

   Mirian

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had been wanting to go to Giselle and it was just as I expected. A great place for a date with sexy vibe, entertainment, tasty food and drinks. Service excellent. Just go!!! Had a wonderful night !
   

   Giselle MiamiResponded on November 27, 2024

   Thank you so much for your review Mirian. It's wonderful to know that you enjoyed our dishes and cocktails, and found our service excellent.
   

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10. K

    Kadine

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience as always. Drinks and food were delicious.
    

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