Glo Restaurant + Lounge

Review summary

1. J

   Jane

   Vancouver

   1 review

   vip
   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Christmas decs! Great tan tan salad as always. And the Aperol Spritz was perfect too.
   

   Is this helpful?

   Report
2. B

   Bob

   Vancouver

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Food and service were very good but the music was far too loud. We could barely hear each other in our party of four.
   

   Glo Restaurant + LoungeResponded today

   Hello Bob, thank you for your review and feedback. We are pleased to hear that you enjoyed the food and service, however, we sincerely apologize that the volume of the music detracted from your experience. Your comfort is a top priority for us, and we’ll be addressing this with our team to ensure a better balance during dining hours. We hope you will give us another chance to provide an all-around enjoyable visit.
   

   Is this helpful?

   Report
3. S

   Sarah

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Amazing food, great service, but the music was quite loud for 545pm so it was challenging to talk
   

   Glo Restaurant + LoungeResponded today

   Hello Sarah, thank you for your review and feedback. We are so glad you enjoyed the food and service during your visit. We appreciate you letting us know about the loud music—it’s important to us that our guests can have a comfortable dining experience, including being able to converse easily. We will share your feedback with our team to ensure we find the right balance for the atmosphere. We look forward to welcoming you back for another delicious meal soon!
   

   Is this helpful?

   Report
4. D

   Don

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wait staff very attentive and had genuine knowledge of the menu.
   

   Glo Restaurant + LoungeResponded today

   Hello Don, thank you for your lovely review. We are delighted to hear our team’s attentiveness and menu knowledge stood out during your visit. Providing exceptional service is a top priority, and we are glad it made a positive impression. Thank you for joining us and taking the time to write a review. We look forward to welcoming you back for another great experience!
   

   Is this helpful?

   Report
5. I

   Ian

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   This is likely the last time I’ll go to Glo. The noise was excessive and the food was disappointing.
   

   Glo Restaurant + LoungeResponded today

   Hello Ian, thank you for your candid review. We sincerely apologize that your recent visit didn't meet the standards you've come to know with us. We value your feedback and will use it to make improvements to ensure a better experience for our guests. Thank you for bringing these issues to our attention. We sincerely hope you’ll consider giving us another chance to make things right in the future.
   

   Is this helpful?

   Report
6. J

   John

   Vancouver

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Glo is a classy restaurant and we always enjoy our experience there. Today my partner had a flatbread and I ate a turkey club. We were both very happy with our meal and the service.
   

   Glo Restaurant + LoungeResponded today

   Hello John, thank you for your fantastic review and continued patronage. We are so glad you and your partner had a wonderful dining experience and enjoyed your flatbread and turkey club. We strive for consistency in the excellent experiences we provide and it’s great to hear that both the food and service met your expectations once again. We look forward to welcoming you both back for another memorable visit!
   

   Is this helpful?

   Report
7. N

   Nancy

   Vancouver

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   It had been some time since we had gone to Glo, as it is some distance from where we live. I was delighted to see that the quality of the food is still excellent, as is the service. We had a waitress who was extremely pleasant and helpfully prevented me from eating something that had wheat, which I need to avoid. We inadvertently picked what seems to be a very busy time for Glo, consequently the noise level was VERY high. We had some difficulty carrying on a conversation.
   

   Glo Restaurant + LoungeResponded today

   Hello, thank you for your review and for making the trip to visit us again! We are so glad to hear that our food and service remain consistent for you and that our team was attentive to your dietary needs. We sincerely apologize for the high noise level during your visit, as we want all our guests to feel comfortable while dining with us. We will share your feedback with our management team as we work to improve our guest's experiences. We appreciate your feedback and hope to welcome you back soon for another delicious meal!
   

   Is this helpful?

   Report
8. C

   Carrie

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, drink, and hospitality are always superb. It's wonderful to have made this restaurant a dependable go-to, no matter the occasion.
   

   Glo Restaurant + LoungeResponded today

   Hello Carrie, thank you for your outstanding review. We are so glad that our food, drinks, and hospitality consistently exceed your expectations. It’s an honor to be your go-to spot for any occasion, thank you for your continued patronage and loyalty. We look forward to welcoming you back soon for another memorable visit!
   

   Is this helpful?

   Report
9. J

   Jack

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The lady who seated us was wonderful. She was the epitome of what you want representing your restaurant. The Christmas ambiance fantastic. A great special place restaurant.
   

   Glo Restaurant + LoungeResponded 7 days ago

   Hello Jack, thank you for your thoughtful review. It’s rewarding to hear that our host left such a positive impression. This is the level of service we are committed to providing our guests, she truly embodies the warmth and professionalism we aim for. We will be sure to share your compliments with our team. We are also delighted that you enjoyed our festive Christmas ambiance. Thank you for taking the time to share your experience with us. We look forward to serving you again soon!
   

   Is this helpful?

   Report
10. L

    Liz

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love Glo restaurant… the food is consistently good, staff is always friendly and helpful…the atmosphere is usually always pleasant … no complaints and will be back for sure
    

    Glo Restaurant + LoungeResponded today

    Hello Liz, thank you for your terrific review. It's wonderful to hear that you've consistently enjoyed the food, service, and atmosphere while dining with us here at Glo. Your continued support means so much to us, and we appreciate you taking the time to leave us a review. We can’t wait to see you again for another 5-star visit soon!
    

    Is this helpful?

    Report