Glo Restaurant + Lounge

Review summary

1. K

   Karen

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the veal/lamb pasta and my friend enjoyed her Tuna poke bowl. Service was attentive and friendly, ambience perfect for a Christmas setting.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Karen, thank you for your terrific review. We are delighted to hear you and your friend enjoyed all aspects of your dining experience with us, from the dishes to the attentive service and festive atmosphere. Your kind words mean a lot to us and we appreciate you taking the time to leave us a review. We look forward to welcoming you back for another wonderful experience soon.
   

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2. L

   Laurel

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maxine was our server and and she was great ! Food was delicious !!
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Laurel, thank you for your fantastic review. Our team is dedicated to providing exceptional experiences, and it's wonderful to hear that Maxine achieved this with you. We will be sure to pass your compliments about the service and food on to our team. Thank you for taking the time to leave us a review. We look forward to serving you again soon.
   

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3. C

   Cathy

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a very nice meal. The food was delicious and the service was exceptional. Our server was wonderful.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Cathy, thank you for your outstanding review. Your satisfaction is our priority and we are so glad that you enjoyed your delicious dishes and the exceptional service. We are thrilled that our team was able to make your visit so memorable. We look forward to having the pleasure of serving you again soon.
   

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4. L

   Leon

   Hawaii

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Server was too busy. Waited for water, etc. food not seasoned well. Not up to usual glo experience.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Leon, thank you for your candid review. We sincerely apologize that your recent visit didn't meet our usual high standards. We strive to provide a consistently excellent experience for our guests and your comments about the service and food will help us improve. Thank you for bringing these issues to our attention. We hope you'll give us another chance to provide the exceptional experience you expect from us.
   

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5. S

   Sandi

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We have been going to Glo for years. Over our meals have been great. The halibut and Japanese cabbage was delicious. However, the Buddha bowl was not to my expectations. The menu said grilled chicken as an add on. It came in pieces and overcooked, and tasting like it had been cooked twice. However, the manager came over and addressed our complaint. We appropriated that. Her acknowledgement was very sincere and apologized for the misrepresentation of their menu. Her comment was, that they will change it once new menus come out. We will still keep going to Glo restaurant. The ambiance and being by the water is a bonus.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Sandi, thank you for your review. We appreciate your loyalty over the years and your honest feedback. We are pleased to hear the halibut and ambiance met your expectations but sincerely apologize that your Buddha Bowl was disappointing. Thank you for bringing this to our attention while dining with us. We are glad our manager was able to address your concerns promptly, and we appreciate your understanding. We look forward to welcoming you back for a more satisfactory visit soon!
   

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6. D

   Dennis

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Four of us for dinner: there were two good meals and two that were disappointing. Not impressed.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Dennis, thank you for your candid review. We sincerely apologize that your recent dishes were not up to the usual high standard you've come to expect with us here at Glo. We are always looking for ways to improve our guest's experiences and your feedback allows us to do this. Thank you for sharing your comments with us, we hope to welcome you back for a more satisfactory experience soon.
   

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7. N

   Nadine

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience and decorations for Christmas were lovely. Our waiter who we have had before and has worked there for three years was excellent.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Nadine, thank you for your glowing review. We are so happy to hear you enjoyed our festive atmosphere and the excellent service from your server. Your kind words mean a lot to us here at Glo, and we will be sure to share them with our team. Thank you for dining with us, and we look forward to welcoming you back for more 5-star experiences!
   

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8. L

   Liz

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent, attentive service. Great food that everyone enjoyed.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Liz, thank you for your fantastic review. We are delighted that you enjoyed all aspects of your recent dining experience here with us at Glo, especially the attentive service and crowd-pleasing dishes. Thank you for taking the time to share your experience with us. We look forward to welcoming you back soon for another excellent visit.
   

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9. M

   Mark

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good choices on the menu, nicely prepared brought to the table remarkably quickly (but we were dining on a Monday, still at peak time of day (6:30). The general plan of the restaurant has many tables on by windows with a view of the harbour, those diners not at the window are often in booths that still have nice views out to the harbour. The high ceiling makes the overall feel open and airy, however when busy the atmosphere is lively and not quiet. I have eaten here several times over the years and it is always a great choice for dinner and lunch.
   

   Glo Restaurant + LoungeResponded 1 day ago

   Hello Mark, thank you for your lovely review. We appreciate your loyalty over the years and are delighted that you've consistently enjoyed our quick service, delicious food, and wonderful harbor views. Your kind comments mean a lot to us and we appreciate you taking the time to leave us a review. It’s always a pleasure to welcome back returning guests, and we hope to see you again soon.
   

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10. T

    Tara

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on December 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5

    It’s a great room with an upbeat vibe and a great menu! The servers are so-so, they seem young and naive to the dining process often not realizing people would like to enjoy their meal in courses, so you end up with lots of food arriving at once if you forget to say, “please bring the salad first and then the appetizers… “
    

    Glo Restaurant + LoungeResponded 1 day ago

    Hello Tara, thank you for your review and feedback. We are glad that you enjoyed our upbeat atmosphere and wide variety of menu options. We apologize that the timing of the courses didn't align with your expectations. We appreciate you bringing this to our attention, we will share your comments with our team as we strive to improve. We hope to provide a more enjoyable experience next time!
    

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