Gordon Ramsay Burger Vancouver

Review summary

1. K

   Karen

   Vancouver

   2 reviews

   vip
   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food was not bad, definitely not worth the price. Not sure I’d go back.
   

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2. C

   Claude

   Saskatoon

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Hell’s Kitchen burger is possibly the best burger that I have ever eaten. The crispy fries are always delicious and the Oreo brûlée shake is heaven in a glass.
   

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3. J

   Jordan

   Vancouver

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   sub par food , paying a lot for the name “Gordon Ramsey” most likely won’t go again..
   

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4. J

   Jenny

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, the sticky toffee pudding was absolutely delicious.
   

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5. G

   Gary

   Vancouver

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious but plentiful. Great service. Highly recommended.
   

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6. d

   drew

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was unreal! So Good! Burgers n Pudding…. wow! The service was mid at best. We needed more napkins for these burgers. Went to the washroom to wash my hands since there were no Napkins incoming. We never was asked if we wanted re-fills or more drinks. We sat looking for our server for nearly 8mins to ask for the bill. If the food was meh, i would have given 2* but the food was very delicious! Will recommend friends n family to try it!
   

   Gordon Ramsay Burger VancouverResponded on November 13, 2024

   Thanks for the feedback, Drew! We're thrilled you loved the food—Burgers n Pudding is a fan favorite! We apologize for the service shortcomings and will address this with our team to ensure a better experience next time. We appreciate your recommendation and hope to see you again soon!
   

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7. K

   Kevin

   Vancouver

   4 reviews

   3.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Three of us went. The meat in the hamburgers was dry and flavourless. My truffle burger was over sauced. The first margarita I received was excellent. The next one had twice as much sugar and the glass wasn't rimmed. I feel that this place is just simply branding with a premium price that doesn't live up to the reputation. I've spoken to several other people about this place and almost everyone had the same critique. We definitely won't be returning.
   

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   Gordon Ramsay Burger VancouverResponded on November 13, 2024

   Kevin, we appreciate your feedback and are sorry to hear about your experience. Your comments on the burgers and cocktails are valuable, and we’ll share them with our team. We strive for quality and hope to improve based on customer insights like yours. Thank you for taking the time to share.
   

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8. k

   kevin

   Vancouver

   13 reviews

   5.0

   13 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service will go back Sandeep was a great server
   

   Gordon Ramsay Burger VancouverResponded on November 13, 2024

   Thanks for your fantastic feedback, Kevin! We're thrilled to hear you enjoyed the food and service. Sandeep will be delighted to know he made a positive impression. We can't wait to welcome you back for another great experience!
   

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9. C

   Carly

   Vancouver

   6 reviews

   5.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was really impressed with the level of service my family and I received. We found our server was both kind and thorough. The burger I had, exceeded my expectations. Overall, I was very satisfied with Ramsay burger! We will definitely be going back!
   

   Gordon Ramsay Burger VancouverResponded on November 13, 2024

   Carly, we’re thrilled to hear you and your family enjoyed your visit! It’s great to know our server made a positive impression and that the burger hit the mark. Thank you also for the private note about your server...we will pass along your compliments to her :) We can’t wait to welcome you back for another delicious experience!
   

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10. J

    Jackie

    Vancouver

    1 review

    3.0

    1 review

    Dined on November 8, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    It was busy. We were going to a show afted dinner, also at the casino theater, but we're told we had plenty of time. When I noticed that other tables, who arrived after us were getting their food before us, I asked the server. She apologized and went to investigate. The manager, I'm assuming, came over to also apologize and reassured us that our food would be there shortly and that dessert was on them for having us wait. Once food arrived we felt rushed to make our show. We took our dessert to go. At home I was disappointed, as we selected a sticky pudding brownie, the table next to us had it and it looks good, but there was hardly any toffee sauce and the ice cream melted, which we knew it would beforehand. We went for my friend's birthday treat. I made the reservation online and wrote it was for a bday celebration. Nothing was done, nor mentioned. Even when I told them when ordering. I knew it was a popular venue, from a famous chef but when I got the bill I was still surprised by the amount. And we didnt order alcohol. Would I go back, probably not. The food was ok, nothing mind blowing. But it's a check off the bucket list.
    

    Gordon Ramsay Burger VancouverResponded on November 13, 2024

    Jackie, thank you for your detailed feedback. We're sorry to hear about the delays and missed celebration details. Your experience is important to us, and we’ll address these concerns with our team to improve. We appreciate you sharing your thoughts and hope for a better experience in the future.
    

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