Gourmet Food Parlour - Santry

Review summary

1. K

   Kathleen

   Dublin

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fab lunch with Christmas menu. The staff were incredible funny and helpful
   

   Is this helpful?

   Report
2. S

   Sarah-Jane

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, very friendly and efficient and made our 3 year olds birthday lunch a lovely experience
   

   Is this helpful?

   Report
3. M

   Michelle

   Dublin

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   There’s a great variety of food - I was there with my 4 sisters and everyone really enjoyed the whole experience- food, decor and ambiance.
   

   Is this helpful?

   Report
4. l

   lisa

   Dublin

   1 review

   4.0

   1 review

   Dined on November 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Two of our party ordered the beef which was quite tough. The staff acknowledged this and didn’t charged for it. It’s new to the menu so they were having some teething problems with how it’s cooked. Atmosphere was lovely as always, and we had a lovely corner table, which suited perfectly for a family catch up meal.
   

   Is this helpful?

   Report
5. F

   Florence

   Dublin

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Overall good, menu could be a little more extensive
   

   Is this helpful?

   Report
6. p

   pamela

   Dublin

   4 reviews

   vip
   4.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Staff lovely but food presented was stale and cold like it had be heated up in microwave.....very disappointing on this occasion
   

   Gourmet Food Parlour - SantryResponded on November 18, 2024

   Hello Pamela, thank you for taking the time to share your feedback about your recent visit to us. We are very sorry to hear that you were left disappointed by our food. Our kitchen team take in pride in serving fresh, high quality food, and will explore why they missed the mark during your visit. We would welcome having another opportunity to show you that we can provide a 5 star dining experience.
   

   Is this helpful?

   Report
7. T

   Terri

   London

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food in good. Very crowded and tables very close together. Makes having a conversation difficult. Could do with additional staff or more training. Asked 3 times for additional coffee & tea. Would be good to check in with customers.
   

   Gourmet Food Parlour - SantryResponded on November 18, 2024

   Many thanks for your feedback Teri. We appreciate your patience and we apologise for our lack of efficiency. We are working on improving our wait times and hope your next visit will be even smoother. We are also exploring ways to improve the ambiance in our restaurant.
   

   Is this helpful?

   Report
8. N

   Nuala

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had dinner here. Great menu. Food was lovely and service great.
   

   Gourmet Food Parlour - SantryResponded on November 17, 2024

   Hi Nuala, we are delighted you had a nice evening! Thank you for sharing your experience, and we hope you will come and see us again soon.
   

   Is this helpful?

   Report
9. B

   Bernice

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and Tea was looking after her table and was excellent!!
   

   Gourmet Food Parlour - SantryResponded on November 17, 2024

   Thank you Bernice! We are delighted by your review! Thank you for ackowledging Tea, we are lucky to have her on our team!
   

   Is this helpful?

   Report
10. E

    Edel

    Dublin

    1 review

    3.0

    1 review

    Dined on November 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Not great today, seated upstairs, which I prefer, service was good initially, gave our order and served quickly, luckily enough , as a large noisy group arrived just after us, we struggled to have a conversation, with out 88 year old mother, food was nice, we would have like desert, , more coffees but couldn’t get the staff attention, so we decided to pay bill and leave,
    

    Is this helpful?

    Report