Graffito at Plant Riverside District

Review summary

1. c

   carrie

   VIP

   Orlando

   20 reviews

   3.0

   20 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Not sure why this restaurant is on open table. To be honest we showed up early and yes it was busy. But Instead of sitting is as soon as a table was open. They took walking ins first. And seated us late. The bussing of the tables was very slow. If they did that faster. The wait would not be so long. They insisted we sit at a table closer to the door where people were standing and literally looking at our food. My mom was in a wheelchair. But we could have sat anywhere. But this explains the wait. The server was great and sweet the food was good. But my first impression was not good lack of customer service. They look rattled and not prepared for the dinner crowd But overall. I liked the food.
   

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2. A

   Ashley

   New York City

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   There is not much space inside to wait on your table something to keep in mind if the weather is not great, even with a reservation we were waiting for a table to finish and leave, then the table had to be cleared before we could be seated.
   

   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Ashley, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Best, Mark Lehman Director of Food & Beverage
   

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3. S

   Steven

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was good, but the baked pasta dishes were over baked. The ziti dish I had the pasta was crunchy on top, the cheese was melted and burnt on the bottom, almost all of the sauce was baked away. It was a holiday so I hope it was a short staff issue. I had a pizza several days earlier and it was good
   

   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Steven, Thank you for dining with us not just once but twice. It’s wonderful to hear you had a quality overall experience with us. I have noted your comments on where we can improve. We are so glad you chose to visit us and review your experience. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Mark Lehman Director of Food & Beverage
   

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4. A

   Amelia

   Coastal Georgia

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shika is the best server at Graffitos. Always ask for her. Graffito is the best Neopolitan style pizza in Savannah. Their ceasar salad is also amazing. I also always get the Hot Honey Pizza, but next time I go I'm going to get the Osso Bucco.
   

   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Amelia, It is our pleasure to serve you and I look forward to sharing your kind remarks with Shika. Please visit us again soon and thank you for your patronage! Best, Mark Lehman Director of Food & Beverage
   

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5. G

   Gayla

   Des Moines

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Nice Christmas Day meal; the host was very accommodating to clean the table quickly for my reservation. The restaurant was very busy, yet the food was excellent.
   

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   Graffito at Plant Riverside DistrictResponded 2 days ago

   Dear Gayla, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Mark Lehman Director of Food & Beverage
   

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6. m

   merrill

   Coastal Georgia

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Restaurant was frigidly cold due to massive front doors which allowed cold air to funnel through the entire open seating area as patrons entered and exited. The nominal pizza was quickly cold for the same reason. We had heard good things about this restaurant but the comments were not true for our visit.
   

   Graffito at Plant Riverside DistrictResponded 7 days ago

   Dear merrill, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Mark Lehman Director of Food & Beverage
   

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7. F

   Frank

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pizza, very helpful staff, cool atmosphere, surrounded by all Plant Riverside and the west end have to offer.
   

   Graffito at Plant Riverside DistrictResponded on December 21, 2024

   Dear Frank, This is what we strive for! It is excellent to hear that you enjoyed our ambiance, pizza, and service. Thank you so much for your feedback and support. We would be honored to serve you again in the near future! Best, Mark Lehman Director of Food & Beverage
   

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8. S

   Sandra

   Richmond

   14 reviews

   5.0

   14 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pizza, chopped salad. Excellent service. Would return.
   

   Graffito at Plant Riverside DistrictResponded on December 11, 2024

   Dear Sandra, Thank you for taking the time to leave us this review. We are delighted to hear that our delicious food and excellent service contributed to a fantastic experience. We appreciate your support and look forward to welcoming you back again soon. Best, Mark Lehman Director of Food and Beverage
   

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9. T

   Toni

   Western NC

   1 review

   5.0

   1 review

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pizza was delicious & innovative. Won’t disappoint. Great location!
   

   Graffito at Plant Riverside DistrictResponded on December 12, 2024

   Dear Toni, Thank you for dining with us. We are delighted that you found our pizza delicious and innovative. It was our pleasure to serve you, and we hope to do so again. Best, Mark Lehman Director of Food & Beverage
   

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10. A

    Arthita

    Tampa

    5 reviews

    5.0

    5 reviews

    Dined on November 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Glad we made reservations because the wait was 2 1/2 hours without. The wait staff was friendly and our meal was hot and delicious when received. Overall an enjoyable meal that we would visit again.
    

    Graffito at Plant Riverside DistrictResponded on December 2, 2024

    Dear Arthita, At our restaurant, we are passionate about delivering an exceptional experience to our valued customers. Your positive review is a source of immense joy for us, and we are honored to have had the opportunity to serve you. We eagerly anticipate welcoming you back soon. Thank you! Best, Mark Lehman Director of Food & Beverage
    

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