Grain & Cane - Bar & Table

Review summary

1. R

   Robert

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about our experience was five stars. Five of us went for Thanksgiving dinner and none of us had been ever been there. We will definitely be back.
   

   Grain & Cane - Bar & TableResponded 3 days ago

   Dear Robert, Thank you for your perfect rating! We are pleased you enjoyed your experience dining with us at Grain & Cane, and we look forward to welcoming you back soon!
   

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2. D

   Doris

   New York City

   60 reviews

   vip
   1.0

   60 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We have dined here multiple times but unfortunately tonight was not a pleasant experience. There was a musician playing who was mediocre and it was hard to hear my partner's conversation. The real problem was that the food took forever to come out. Our appetizer didn't take too long but we waited almost 30 minutes for our entrees which were a chicken caesar salad and a lobster roll. The restaurant was not crowded. There were multiple empty tables. When we asked our waiter about the wait he said oh it's very busy on the other side of the restaurant. My husband took a walk to the bathroom and observed that there were empty tables there as well. We could see the kitchen from our tables and honestly there seemed to be no reason for the long wait. To make up for it they offered us dessert on the house. We asked to get it to go and then proceeded to wait again for 20 minutes. Ultimately my husband went up the hostess to request our check because we wanted to leave. We had now spent two hours here. We left the restaurant without our comped desserts. The just as we go to our car the waiter came out with a bag of dessert. I honestly felt bad for him because the wait was clearly a kitchen problem and not a waiter problem. This experience is really unacceptable. Not sure if there was a change in management or what but we won't be going back here.
   

   Grain & Cane - Bar & TableResponded 3 days ago

   Dear Doris, Thank you for sharing your thoughts with us regarding your recent experience. We are disappointed you had concerns with wait times, and we will identify what occurred and work to ensure this does not happen again. Your feedback is appreciated, as it helps us continually improve, and we hope you will consider returning to allow us another opportunity to provide you with the experience you expected and deserve.
   

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3. M

   Mike

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   I was hesitant at first with this being attached to a hotel, but the food was exquisite--perfect for a date night or an above average cost for dinner. The burrata was out of this world and the lobster roll had a hidden mayo/lemon combo that had me tossing up my hands with excitement. My wife had the Salmon over a pumpkin and curry squash that was EASILY the star of the show. We both left planning for when we could make the drive back for another meal. Highly recommended.
   

   Grain & Cane - Bar & TableResponded on November 11, 2024

   Dear Mike, Thank you for dining with us at Grain & Cane! We’re delighted you took a chance on us, and it’s fantastic you enjoyed your experience. We’re thrilled the burrata and lobster roll exceeded your expectations—such a perfect combination of flavors. The salmon with pumpkin and curry squash is definitely a favorite, and we’re delighted it stood out as the highlight of your meal. We can’t wait to welcome you and your wife back for another memorable dinner. Your recommendation means a lot to us!
   

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4. M

   Moira

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on November 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Phil did a great job: recommending desserts and serving quickly.
   

   Grain & Cane - Bar & TableResponded on November 7, 2024

   Dear Moira, Thank you for sharing your experience with us! We're thrilled to hear that Phil made a positive impression by providing excellent recommendations and quick service. We'll be sure to pass along your kind words to him- he'll be so pleased to know he helped make your visit memorable. We hope to welcome you back soon for more great service! Warm regards, Grain & Cane
   

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5. M

   Mark

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Consistently very good. Great service and food. Varied and interesting menu. Food portions are very generous.
   

   Grain & Cane - Bar & TableResponded on November 7, 2024

   Dear Mark, Thank you for dining with us recently. We're delighted you appreciated our carefully curated menu and enjoyed our delicious dishes and stellar service. Take care, and know we look forward to your return.
   

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6. M

   Mark

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   First time at Grain & Cane. Loved the bar! Great old fashioned sign that would change from time to time. As a bourbon drinker, there were plenty of mid and high range options. My family and I had the cheese fries and tuna tartar. The cheese fries were very good. I felt the tuna tartar could have used a drizzling of some wasabi sauce or something with a mild kick. Would have helped the presentation too. My son had the double cheeseburger and said it was one of the best he ever had. I had the french dip. It was good but could have used some cheese. My wife had a lobster roll which she enjoyed. We all thought the french fries were excellent. Very clean restaurant and very good service. We will be back.
   

   Grain & Cane - Bar & TableResponded on November 7, 2024

   Dear Mark, Thank you for your perfect rating. It was wonderful having you and your family dine with us recently, and we are delighted you had an enjoyable meal. Receiving recognition for our exceptional service and high standards of cleanliness is always appreciated as well. Your constructive feedback will be shared internally for further consideration, as we are always seeking new ways to elevate our guest experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
   

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7. L

   Lance

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went to Crane and Grain tonight for my anniversary. My wife and I had made a reservation and were greeted by the host. They gave us a special table and treated us first class. Our waiter was amazing and very attentive. Food is always amazing. The staff is very professional, friendly and very attentive to all needs. The General Manager took special care of us and made us feel very comfortable. Thank you for a memorable evening. We live locally and believe this is the best consistent restaurant in Berkeley, Heights.
   

   Grain & Cane - Bar & TableResponded on October 21, 2024

   Dear Lance, Thank you for your perfect rating! It was such a pleasure having you join us to celebrate your anniversary, and we're thrilled you enjoyed our delicious culinary offerings and our team's exceptional service. Take care, and know we look forward to welcoming you back for another memorable meal in the future!
   

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8. J

   James

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Salmon Bowl was excellent, as was the Bread Pudding. We split the bread pudding 4 ways and if we hadn't been so full, we might have ordered another one.
   

   Grain & Cane - Bar & TableResponded on October 21, 2024

   Dear James, Thank you for your feedback! We are thrilled that you enjoyed the Salmon Bowl and found the Bread Pudding remarkable. It was a pleasure having you join us at Grain & Cane, and we look forward to welcoming you back in the near future.
   

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9. J

   John

   New York City

   16 reviews

   vip
   5.0

   16 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had another nice meal at G&C last night. First time eating in their enclosed outdoor patio. Had a nice table in front of the fireplace. Enjoyed several appetizers and some drinks followed by entrees. One of us had salmon which was liked especially with the sauce and two of us had the Brooklyn pizza that was so good. We all shared the molten chocolate cake which was delicious. Service was a little slow despite it not being overly crowded early on a Saturday. Waiter seemed to disappear at times. One of our go to places and continue to recommend it.
   

   Grain & Cane - Bar & TableResponded on October 15, 2024

   Dear John, It was a pleasure serving you at Grain & Cane. It's fantastic to hear that our culinary offerings made a terrific impression on you. We appreciate your feedback and will address your comment about service with the relevant team. Return guests pay us the greatest honor and we would be very grateful for the opportunity to serve you again.
   

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10. J

    Julie

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on October 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It’s so consistent and delicious! The staff is amazing!
    

    Grain & Cane - Bar & TableResponded on October 15, 2024

    Dear Julie, Thank you for your kind words! It’s great to know that you consistently enjoy your experiences with us, and we’re proud of our staff for delivering excellent service. We look forward to your next visit!
    

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