Greystone Prime Steakhouse & Seafood

Review summary

1. M

   Mary

   Dallas

   25 reviews

   vip
   5.0

   25 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic time at Greystone - everyone in the party enjoyed their meals. The food was incredible and the service was top notch. Sara the manager, touched our table and we enjoyed meeting her. We ll be back
   

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2. J

   Jovanie

   Los Angeles

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service super slow and way way overpriced that salad in the picture is 18 dollars!! It was wilted and warm the dressing on the plate was dried already, the loaded potato 17$ only had sour cream cheese that was not even melted and a few bits of bacon the wine tasted like they left the bottle open for a couple of days a def do not recommend this place and I'm writing this review while sitting in the table waiting for a steak knife cause they didn't have one at the table.
   

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3. S

   Stacey

   Phoenix

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Great waiter. He saved the day when he arrived. He provided great service. Drinks were weak. Food was too salty .
   

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4. w

   will

   San Diego

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food was low quality at best, not even remotely worth the money, same with the mixed drinks. Service was nice and the waiter and everyone else was polite, but it was super slow and I had to get up to order bread and ask for missed items. They never came around again to take a second drink order. None of this was a huge deal, but it was Thanksgiving and I paid alot so it was a huge letdown. The price I paid did not match the prices on the online menu, so I feel I was cheated, not a big deal, but I am sure this is a result of mostly tourists visiting this spot. I would not visit if I lived in town.
   

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5. E

   Elizabeth

   London

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Turkey was dark meat scraps, would have expected a full slice if not two slices of turkey breast. The salad wrapped in a cucumber peel portion was small. The salmon was dry. The pumpkin pie was dry and more like a crumb cake than a pie. The butternut squash ravioli and crab cake were very good. Service was slow and waiter even told me it would be slow today. :). Waiter was not familiar with the menu.
   

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6. K

   Kathleen

   Los Angeles

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I regret reporting negatively as I have never done this before. Our Thanksgiving dinner was disappointing. We went to Greystone based on a raving review. It looked as if you didn't order their Thanksgiving menu the plates were adequate and warm enough to eat. Our servings for the four of us were not even equal and two of the plates had a cold vegetable, cold sweet potatoes and lukewarm dressing and barely a sign of gravy. We were disappointed in the response from management in the cold plates that were returned and still brought back cold. The pumpkin pie was not pie but a rendition of pumpkin coffee cake. The starters were very good. The one plate of elk chops was very good and piping hot. We will not return.
   

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7. D

   Darryl

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Greystone took my party reservation on short notice, after Morton’s “lost” my reservation. Definitely going back!
   

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8. J

   Jim

   Portland

   8 reviews

   1.0

   8 reviews

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   We had a special party with 10 people, and while the serving staff was wonderfully attentive, the food was bland, poorly prepared, the expensive wagyu steaks were barely edible, the side dishes were uninspired, and the desserts must have come from Costco. The kitchen looked like a bomb had gone off and the cooks must have poured all their despair, anger, and sorrow into our food. Eat elsewhere.
   

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9. V

   Vonda

   San Diego

   44 reviews

   vip
   2.0

   44 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The highlight of a birthday dinner was pleasant servers Jen and Maya. Otherwise this was a less than stellar experience and I can say I would not recommend. I was told the head chef was out but that does not excuse the inability of the backup chef. Appetizers The calamari was chewy and had a seasoning that made it taste like chewy popcorn. The crab cake was cold as if it came directly from the refrigerator. It tasted like tuna salad vs. crab cake. Wedge salad was over dressed with salad dressing. Rib eye steaks lacked seasoning and were room temperature. Street corn was more like a corn chowder and not tasty. Loaded mashed potatoes were bland mashed potatoes with cheese and bacon on top. The servers did their best in trying to make things better but this meal could not be salvaged.
   

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10. J

    Joi

    Portland

    1 review

    5.0

    1 review

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    I was with friends celebrating 2 birthdays -- our dinners and service were excellent, although the prices are somewhat expensive and everything is a la carte which can rapidly increase one's bill. However, it was a special event and well worth the splurge. I think our server was Jennifer or Jenny, and she was terrific as were the other wait staff. It was nice that my friends whose birthdays we were celebrating, were each able to select a complimentary dessert for their special day, vs. given a specific dessert for the celebration which is what many restaurants do.
    

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