Griddle Bar & Meat House

Review summary

1. H

   Hayley

   Yorkshire

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Barette Steak and it was cooked to perfection and beautifully seasoned. I had the chunky chips on the side, and my friend the mash with truffle which was delicious. Service was spot on as was the general ambiance. The only thing was the portions where on the smaller side - but taste value 100%
   

   Griddle Bar & Meat HouseResponded 1 day ago

   Hayley! Thank you for your review, We value feedback to improve our service and menu, I do hope we see you again soon! Jay, General Manager
   

   Is this helpful?

   Report
2. R

   Roxanne

   Cambridge

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great service. Really enjoyed the meal, the service was excellent. Will be going again
   

   Griddle Bar & Meat HouseResponded 1 day ago

   Thank you for visiting us at Griddle Bar and Meathouse! We look forward to welcoming you again. Jay Toms General Manager
   

   Is this helpful?

   Report
3. E

   Emily

   VIP

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic meal! They made a great effort for my brother's birthday. Our table for 8 was in a semi-private area upstairs which was lovely. Food and service were great!
   

   Griddle Bar & Meat HouseResponded 1 day ago

   Thank you for your review Emily! We take pride in our larger bookings and want to ensure we make every occasion as special as we can! We look forward to welcoming you again soon. Jay Toms General Manager
   

   Is this helpful?

   Report
4. AT

   AndrewT

   London

   5 reviews

   3.0

   5 reviews

   Dined on January 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Disappointed as had been recommended. They made an error on our order, and the manager seemed unwilling to accept any responsibility. There was no offer to correct the order or deduct meal. Errors happen, but how they are dealt with is important.
   

   Is this helpful?

   Report
5. J

   Jonathan

   Cambridge

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tried griddle bar for first time. The breakfast options were really good and the full English was lovely and good value. Would definitely recommend. Can't wait to try their steak/burgers!
   

   Is this helpful?

   Report
6. S

   Stephanie

   Cambridge

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Absolutely stunning meal along with delightful staff. We both enjoyed a Ribeye, sides of truffle mash, bacon bits green beans, fries and a bottle of their house Malbec. As much as we would have like more of everything because it was so nice. It was a great meal, well cooked. We went after the busy rush of lunch as we have a newborn, they accommodated us and our pram and even gifted us a dessert on the house as it was my parters birthday. We shall return and get through the menu!
   

   • 

   Griddle Bar & Meat HouseResponded 1 day ago

   Thank you for dining with us Stephanie! I hope you visit us again soon! Jay General Manager
   

   Is this helpful?

   Report
7. S

   Stuart

   Cambridge

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fab meal. Staff were so amazing Will go back soon as we can
   

   • 
   • 

   Griddle Bar & Meat HouseResponded 1 day ago

   Thank you for visiting us, We look forward to you dining with us again soon! Jay - General Manager
   

   Is this helpful?

   Report
8. R

   Ricky

   Cambridge

   1 review

   3.0

   1 review

   Dined on December 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   As a stake house they should be able to cook one correctly we had to send both of ours back as one was overcooked and the other one under cooked. On the second attempt one was ok and the other one was still under cooked. There was only three tables in the restaurant at this time so I would have expected the steaks to be cooked to perfection, overall food was nice but ashame that I could cook a steak better at home than what I received at this restaurant.
   

   Griddle Bar & Meat HouseResponded 1 day ago

   Hi Ricky, Firstly I Apologise for your experience. I hope this has not discouraged you to try us again. We've new management in place and kitchen staff too! let us know!
   

   Is this helpful?

   Report
9. R

   Richard

   Norfolk/Suffolk

   1 review

   4.0

   1 review

   Dined on December 27, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was great but the service could be improved. The restaurant was practically empty but the waitress walked off before I had finished my order! I then had to get her attention several times throughout our visit as she wasn’t looking to see if we needed anything - just face straight ahead. It’s a bit of a shame as the food is really nice - the first time I had lunch with my wife we spent around 115 pounds, and for that sort of money I expect the staff to be attentive. Hopefully these are just teething issues as it’s a great addition to the Ely food scene.
   

   Griddle Bar & Meat HouseResponded 1 day ago

   Hi Richard, Thank you for your open and honest review, We have a new manager in place now who's working alongside the staff to improve our service steps! We're glad you enjoyed the food and look forward to welcoming you again soon! Jay - General Manager
   

   Is this helpful?

   Report
10. A

    Alan

    Devon

    1 review

    4.0

    1 review

    Dined on December 21, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Roxy and the team gave very good service and the wait for food was very minimal. Food was excellent. The only reason they get a reduced score is that we didn't get any water but the staff were distracted by a customer being quite irritating about how his food was cooked, it looked ok to me. We also had a knife that wasn't sharp enough to cut steak. Will definitely go back. We both had the ribeye and couldn't fault it. The beer was also very good.
    

    Is this helpful?

    Report