GROVE

Review summary

1. S

   Stephen

   VIP

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Not a great night, staff were more into their conversations, not respectful of creating a comfortable environment. Food was fine, drinks took a while. Just poor staff and no sign of management oversight. Have been there 4 other times when busy and was much better.
   

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2. D

   Dan

   VIP

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Our appetizers didn’t arrive and by the time we asked about them, they were brought out with our main courses. We asked for them to take them back and remove from the bill. Our drinks were not refilled. My main course was not hot and another person’s fries were cold. Overall disappointed with the experience.
   

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3. J

   Jeff

   VIP

   Tampa

   119 reviews

   4.0

   119 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Didn't feel like the holidays at all. Atmosphere was missing! Food and service were both very good. Value was good, especially with Happy Hour. The Rewards Program is an added plus. Patio had the side shades down on a cooler night, and that felt a bit claustrophobic although it was comfortably warm, aided by the heaters. I'd call it a mixed visit from a restaurant we usually rave about!
   

   GROVEResponded 1 day ago

   Jeff, thank you for your feedback. We’re glad you enjoyed the food, service, and value, as well as the Rewards Program. We appreciate your comments about the atmosphere and patio setup and will share them with our team. We hope to provide a more festive and enjoyable experience on your next visit!
   

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4. P

   PATRICIA

   VIP

   Tampa

   78 reviews

   4.0

   78 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We has asked for a booth and got it. Service - bar was crowded so drinks took a little longer than usual. Food came out right away, and hot. Our server, Drake, was friendly and efficient. The Asian style wings appetizer was excellent. The 8 oz. Prime Rib and twice baked potato was great. Cooked to my liking. The braised short rib dinner was good and large portion, (my husband could not finish the portion.)
   

   GROVEResponded 1 day ago

   Patricia, thank you for your feedback! We’re glad you enjoyed the friendly service from Drake and delicious meals. It’s great to hear the wings and prime rib were a hit, and the portions were satisfying. We look forward to seeing you again soon!
   

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5. S

   Suzanne

   VIP

   Naples

   8 reviews

   3.0

   8 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Very noisy - could not hear others at the table. Appetizers were good but the prime rib was overcooked, daughter’s pasta was bland and my fish was cold. Only the jambalaya was deemed edible. Our waiter was gone for long periods of time and didn’t bring the second order of drinks until after we’d finished our meals. So many good reviews but I would not recommend - maybe just too busy with the holidays?
   

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6. J

   Julie

   Minneapolis

   4 reviews

   5.0

   4 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent food. We initially sat outside, but it was a bit cool and they graciously moved us to a table indoors. Will definitely return!
   

   GROVEResponded on December 17, 2024

   Julie, thank you for your kind words! We look forward to welcoming you back soon!
   

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7. D

   Deborah

   Nashville

   8 reviews

   5.0

   8 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food - a private party in the patio made the noise level a bit loud
   

   GROVEResponded 1 day ago

   Deborah, thank you for your feedback! We’re glad you enjoyed the great service and food. We appreciate your understanding about the noise and hope to welcome you back for another enjoyable visit soon!
   

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8. T

   Trish

   Tampa

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server, Cassidy, was wonderful! It was a beautiful afternoon to sit outside and enjoy the weather and people watch. 
   

   GROVEResponded on December 17, 2024

   Trish, thank you for your feedback! We’re glad you had a wonderful experience with Cassidy and enjoyed the beautiful afternoon outside. We look forward to seeing you again soon!
   

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9. D

   Donna

   Tampa

   13 reviews

   5.0

   13 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great meal and outside seating is very enjoyable.
   

   GROVEResponded on December 17, 2024

   Donna, thank you for your kind words! We’re glad you enjoyed your meal and the outdoor seating. We look forward to seeing you again soon!
   

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10. T

    Trish

    New York City

    15 reviews

    4.0

    15 reviews

    Dined on December 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Server was excellent! Food was ok. Kinda loud hard to hear each other talk.
    

    GROVEResponded on December 9, 2024

    Trish, thank you for your feedback! We’ll share your comments about the noise level with our team.
    

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