GROVE

Review summary

1. J

   John

   New York City

   12 reviews

   4.0

   12 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   limited holiday menu... problem with one order but they eventually corrected it... probably should have done something to compensate us for the wait and inconvenience... other dishes were very good, especially the wasabi crusted tuna
   

   GROVEResponded 1 day ago

   John, thank you for your feedback. We’re glad you enjoyed the wasabi-crusted tuna and other dishes. Your comments about the limited menu and the handling of the order will be shared with our team!
   

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2. M

   Marty

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great overall experience! Service was very good.
   

   GROVEResponded 1 day ago

   Marty, we appreciate you taking the time to leave this recommendation! We hope you'll make it back for another fantastic meal soon.
   

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3. M

   Michelle

   Cincinnati

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I sat at the bar and had great service from Vegas who made a great drink- met some good people sitting next to me. Very lively crowd around the bar.I ordered the NY Strip and it was overcooked, very average tasting, mashed potatoes tasted good but were not fresh and kinda cold. I don’t think I’d go back for the food but would go back for a drink and conversation.
   

   GROVEResponded 1 day ago

   Michelle, thank you for your feedback. We’re glad to hear you enjoyed the lively atmosphere, great service from Vegas, and your time at the bar. We appreciate your input and hope to improve your experience in the future.
   

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4. P

   Philip

   St. Louis

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The fillets were good. The mashed potatoes were dry and flavorless.
   

   GROVEResponded 1 day ago

   Phillip, thank you for your feedback! We appreciate your input and hope to improve your experience in the future.
   

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5. S

   Sandra

   VIP

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Overall good but not as expected. I asked for a steak knife 3 times and ended up eating my steak with a butter knife. Salads were served with the meal. Had to ask for bread which came after the meal was served.
   

   GROVEResponded 1 day ago

   Sandra, thank you for your feedback. We’re sorry to hear about the issues with timing and the steak knife. Your comments will be shared with our team to improve the experience. We hope to have the opportunity to serve you better next time!
   

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6. S

   Sherry

   VIP

   Orlando

   7 reviews

   2.0

   7 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   While we were so happy to have the Grove open on Christmas Day, they seem to be having major issues in the kitchen. Salads arrived after dinner along with the rolls. They did apologized, provided a free dessert and wrote off the salads. Perhaps a more organized plan for the holidays. However, we were glad to have a place to eat dinner so we were patient and thankful for the staff who worked on Christmas Day!
   

   GROVEResponded 1 day ago

   Sherry, thank you for your understanding and patience. We’re glad you chose to spend Christmas Day with us and appreciate your kind words about our staff. Your feedback will be shared with our team and we hope to welcome you back for an even better experience!
   

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7. D

   Dennis

   VIP

   Tampa

   76 reviews

   5.0

   76 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to Grove for Christmas dinner. They were extremely busy. The food was delicious and the service was fantastic. They had a special Christmas menu with a nice selection!
   

   GROVEResponded 1 day ago

   Dennis, we appreciate you taking the time to leave this recommendation! We hope you'll make it back for another fantastic meal soon.
   

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8. W

   William

   VIP

   Tampa

   334 reviews

   5.0

   334 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First thing, we were very pleased that the hostess was able to quickly seat us in a booth. My wife has mobility issues, and it was of prime importance that we got a booth. Our server, Clark, was professional and friendly. Our meals, Prime Rib, Pistachio Snapper, and Salmon were all delicious. Sound level, for Christmas, was vibrant but not too loud at all. Overall, a pretty good experience.
   

   GROVEResponded 1 day ago

   William, thank you for your feedback! We’re glad the hostess was able to accommodate your seating needs and that Clark provided great service. It’s wonderful to hear you enjoyed your meals and the vibrant atmosphere. We look forward to welcoming you back again soon!
   

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9. E

   Evany

   Tampa

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food had no flavor for none of the meals ordered. Not sure if it was because it was a busy holiday. Staff was very nice and polite. However not recommended
   

   GROVEResponded 1 day ago

   Evany, thank you for your feedback. We’re sorry to hear the food didn’t meet your expectations but are glad you found the staff to be polite and welcoming. We’ll share your comments with our team and hope you’ll consider giving us another chance in the future.
   

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10. L

    Lowell

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    This was our first visit as we just moved to Lakewood Ranch. We went for Christmas meal. The hostess was very welcoming and kind. Service was quick and centered on us as customers. The food quality was just average. My snapper was very dry as was the bread basket. The two others had steak and indicated they were both cooked as ordered. Although both had to wait to get steak knives for several minutes. The table behind us also did not receive a steak knifes and was still waiting for one as we were leaving. Need better attention to detail. We sat on the patio and the atmosphere was nice. Dessert and drinks were creative and good.
    

    GROVEResponded 1 day ago

    Lowell, thank you for your feedback and welcome to Lakewood Ranch! We’re glad you enjoyed the service, atmosphere, and desserts. We’ll share your comments about the snapper and steak knives with our team and hope to provide an even better experience next time.
    

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