Guy Fieri’s El Burro Borracho - Harrah’s Laughlin

Review summary

1. E

   Ed

   VIP

   Phoenix

   86 reviews

   4.0

   86 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Queso was very good and carne asada tacos were good. Wasn’t a fan of the $17 spicy margarita but it was fairly large. Will try the Cadillac margarita next time.
   

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   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded 3 days ago

   We're pleased to hear you enjoyed the queso and carne asada tacos. Thank you for your feedback on the spicy margarita. Looking forward to serving you the Cadillac margarita next time.
   

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2. S

   Stephanieb

   New York City

   5 reviews

   3.0

   5 reviews

   Dined on February 25, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   While the food was great, the waiter was not. Very unfriendly and corrected my husband when he mispronounced a menu item. As the food was served the waiter made sure to let us know how to pronounce the word correctly … on several more occasions. While I throughly enjoyed the food I would not return due to the rude waiter.
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded 6 days ago

   We value your input and apologize for the experience you had with our waiter. Please feel free to reach out to us at (702) 298-6898 to discuss this further. Thank you for sharing your concerns.
   

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3. A

   Aaron

   Los Angeles

   1 review

   3.0

   1 review

   Dined on February 25, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Across the river on Arizona side has Two Mexican restaurants that are really good
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded 6 days ago

   We're happy to hear you enjoyed the Mexican restaurants across the river on the Arizona side. Thank you for sharing your experience.
   

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4. L

   Leon

   Las Vegas

   1 review

   2.0

   1 review

   Dined on February 23, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Burritos no flavor and dry need to cook the tortillas more the best thing was chips and salsa I won't be going back I spent $160 bucks for five people from watching guy on TV I thought the food would be much better Guy use Google maps to to find flavor town
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded 6 days ago

   We apologize for falling short in meeting your expectations. Your feedback is invaluable to us. Please feel free to reach out to us at (702) 298-6898 to discuss your experience further.
   

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5. H

   Heather

   Las Vegas

   4 reviews

   3.0

   4 reviews

   Dined on February 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We had reservations, but the hostess neglected to check us in while other guests were being seated. When another hostess asked if we had been helped, I replied, "I thought we were checked in to be seated," and she said, "No, but let me seat you now." The bus boy was on it with our waters, chips, and salsa, but the waitress was overwhelmed, which caused service to be very slow. She also forgot one of our drinks, which took so long that we didn't ask again and we weren't charged. We brought some friends for the first time, so alittle disappointing for their first visit. Overall, the food is good, and the atmosphere is enjoyable.
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded 6 days ago

   We apologize for the service lapses you experienced during your visit. Your feedback has been noted. Thank you for your review.
   

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6. G

   Gina

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Katie was great! Very attentive. The margaritas and queso dip were so yummy. Our food was Heller as well.
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded on February 18, 2025

   We're overjoyed to hear that you enjoyed your experience at Guy Fieri's El Burro Borracho! Thank you for your feedback.
   

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7. D

   Dan

   Denver

   2 reviews

   2.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Had reservations. Had to wait to be seated. Seated at a very small table in a very busy area. Once seated I found the table to be filthy. Was like it had not been wiped down. Spices and sauce really bad around where the condiments were kept. Got a bad attitude from the server cause I asked her to clean the table. Acted like I should not have a problem with a dirty table. During our stay I noticed a manager cleaning tables. Well sort of. She did not clean any areas that she had to move items to clean underneath. Food was worse than most Mexican restaurants I've ever been to. Guys burgers on the cruise ships are great but not this place. Someone should tell him. Never again for me.
   

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8. J

   Jason

   Oklahoma City

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was amazing, over priced for what it was, service was the worse I have ever had!!! Sat for almost and hour before our appetizer came out, then food right after.
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded on February 17, 2025

   We're sorry to hear about your experience at Guy Fieri's El Burro Borracho. Please feel free to reach out to us at (702) 298-6898 to discuss your visit further.
   

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9. S

   Shawn

   Jackson Hole

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our arrival time was off. I believe this is because of my phone switching between time zones even though I made the reservation in Nevada. Just something to be aware of
   

   Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded on February 17, 2025

   Your feedback helps us improve. Thank you for sharing your experience with us.
   

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10. M

    Maria

    Las Vegas

    1 review

    2.0

    1 review

    Dined on February 15, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    The food was horrible. Tasteless. I will never eat here again.
    

    Guy Fieri’s El Burro Borracho - Harrah’s LaughlinResponded on February 17, 2025

    Your feedback is important to us. We're sorry to hear about your experience. Please feel free to reach out to us at (702) 298-6898 to discuss this further.
    

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