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Hacienda Sisal - Cancun, Cancún, ROO

Hacienda Sisal - Cancun

4.3
4.3
203 Reviews
Mex$500 and over
Mexican
A photo of Hacienda Sisal - Cancun restaurant

Hacienda Sisal - Cancun

4.3
Mex$500 and over
Mexican
Cancún

Make a reservation

2 people
7:00 p.m.
Booked 5 times today
  • Great for creative cocktails
  • Good for special occasions
  • Good for groups
The Mexican food we serve at Hacienda Sisal restaurant in Cancun is a labor of love and a matter of pride for our chefs, a celebration of Mexico’s glorious culinary heritage.

Savor mouthwatering Mexican food, tequila for connoisseurs and much more in a romantic setting with warm hacienda hospitality

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    Mex$500 and over
  • Cuisines
    Mexican, Contemporary Mexican, Traditional Mexican
  • Hours of Operation
    Brunch Sun 8:00 am–2:00 pm Dinner Daily 5:00 pm–11:00 pm General Children half pr Daily 5:00 pm–11:00 pm
  • Phone number
    998 848 8220
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Nelly García
  • Neighbourhood
    Cancún
  • Parking details
    Estacionamiento de Hotel, Valet Parking lo domingos am
  • Public transit
    Parada del Hotel Royal Sands.
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cafe, Chef's Table, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Kosher, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 203 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.5Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Hot spot

  • Cancun / Riviera Maya

    Great for live music

  • Cancún

    Hot spot

  • Cancún

    Great for live music

  • Cancún

    Lively

Review summary

AI-generated from verified diner reviews
Hacienda Sisal in Cancun consistently delivers an "excellent experience" with authentic Mexican cuisine and "outstanding" margaritas. Guests appreciate the "great atmosphere" and attentive service, highlighted by festive music and beautiful decor. Though some find it "a little pricey," the quality of food and drinks makes it "worth a stop."

203 Reviews
  1. Sandra

    Cancun

    1 review

    4.0

    1 review

    Dined on December 4, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Sergio was our server. Very attentive. Great sense of humor. Took good care of us.

    Is this helpful?

  2. Irfana

    Washington DC

    1 review

    5.0

    1 review

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is good. Service was excellent. We will Come back!

    Is this helpful?

  3. KaylaB

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service are always excellent. It’s a little pricey but it doesn’t stop us from returning each time we visit Cancun!

    Is this helpful?

  4. Kim

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Made sure to go twice while we were in Mexico because the food, service and ambiance is excellent.

    Is this helpful?

  5. Kim

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on November 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a top notch meal with exceptional wait staff.

    Is this helpful?

  6. Philip

    New Jersey

    310 reviews

    vip
    4.0

    310 reviews

    Dined on October 26, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Nice ambiance and excellent service. Prices are reasonable. My shrimp roll appetizer was very bland. My lime shrimp entree was good, but it could use more spices. Other appetizer and entree selections have been much better (I have dined at Sisal many times).

    Is this helpful?

  7. Darrell

    Jacksonville

    4 reviews

    3.0

    4 reviews

    Dined on October 23, 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 5
    We have been going to Hacienda Sisal for 15 years or more. Tonights meal, I had the pork chop and my wife had the steak. My pork chop was served Cold and it was questionable if it was cooked completely. My wife's steak was less than "Choice" in grade and was filled with gristle. Her vegetables were raw and the mashed potatoes were cold. We will continue to frequent the Hacienda but won't be so tolerant of substandard food. There are so many other choices in Cancun if it doesn't improve.

    Is this helpful?

  8. Laurie

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our 2nd time returning. Food,service,and ambiance was excellent!

    Is this helpful?

  9. Amy

    Cancun

    1 review

    5.0

    1 review

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Hacienda Sisal Cancun was part of the all inclusive package in the Royal Sands Cancun. We easily made a reservation and had an amazing meal. Service was impeccable and friendly, food was SO good and drinks were top notch.

    Is this helpful?

  10. Raj

    Cancun

    3 reviews

    5.0

    3 reviews

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Todo increíble Omar dio excelente servicio y.todos !

    Is this helpful?

FAQs

Hacienda Sisal - Cancun offers takeout which you can order by calling the restaurant at 998 848 8220.

Hacienda Sisal - Cancun is rated 4.3 stars by 203 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

A photo of Hacienda Sisal - Cancun restaurant

Hacienda Sisal - Cancun

4.3
Mex$500 and over
Mexican
Cancún

Make a reservation

2 people
7:00 p.m.
Booked 5 times today

Order delivery or takeout

Google Map for Hacienda Sisal - Cancun

Blvd. Kukulkan Km 13.5, Frente al Hotel Royal Sands, Cancún, ROO 77500

Dining areas

Additional information

  • Neighbourhood
    Cancún
  • Hours of Operation
    Brunch Sun 8:00 am–2:00 pm Dinner Daily 5:00 pm–11:00 pm General Children half pr Daily 5:00 pm–11:00 pm
  • Price
    Mex$500 and over
  • Cuisines
    Mexican, Contemporary Mexican, Traditional Mexican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Estacionamiento de Hotel, Valet Parking lo domingos am
  • Public transit
    Parada del Hotel Royal Sands.
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Nelly García
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cafe, Chef's Table, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Kosher, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
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