Hank's Low Country Seafood & Raw Bar

Review summary

1. D

   DJ

   VIP

   Columbus

   14 reviews

   3.0

   14 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was very good. However, service was terrible. We arrived 10 minutes early to our 7pm reservation and they made us wait for 20 minutes after our reservation for a table, what’s the point of a reservation? Went for my wife’s birthday which they acknowledged at the host stand and the table. Entree arrived literally 2 minutes after our appetizer so we had no room at the table and felt rushed to finish. After we finished our entree we waited for our waiter Chris to come back for over 20 minutes. We thought he had left for the night. He then cleared our meals and disappeared for another 20 minutes. We ordered dessert, which is what made us so upset aside from the poor service. Once our waiter brought our dessert he took the tables dessert order next to us. He informed them, because it was their birthday they got a free choice of cake. He did not notify us of this and we had to pay full price. Keep in mind we would’ve ordered the free dessert and he knew it was our birthday. Very upsetting considering we spent $250 on a meal for 2. The food was good so we would consider giving it another chance. The service was so bad though that we would overlook the quality of food and not return. I’d also like to point out I requested my meal to substitute mash potatoes for the grits and they got that wrong. When I pointed this out to the waiter he brought out a side of mash and didn’t even apologize. They also charged me for a full portion of mash as well. Overall, probably just a bad waiter and possibly worth a shot. This is an expensive restaurant so buyer try it at your own risk. When you spend this much money on a high end dinner you expect to feel special, they made us feel unvalued and unappreciated.
   

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2. A

   Amanda

   VIP

   Columbus

   103 reviews

   4.0

   103 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice dinner celebrating a birthday. We had the crab cakes that were like non before delicious and the fried oysters with the she crab soup, all very delicious and well executed. Nice place for a lighter dinner.
   

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3. A

   Alexander

   Columbus

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service! Went for a birthday and even got a free dessert. Would definitely come back. 
   

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4. B

   Bobbi

   Columbus

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent experience at Hanks. Russell was a wonderful server, precise, present and unobtrusive, and a bit quirky (he made the meal and experience better and fun). The first table we were seated at was cramped close to another table of two and the restaurant was not full and I made reservations as it was a special occasion. Russell improved the awkward seating and gave us a complimentary glass of champagne to celebrate. After we were moved to a more suitable table that offered a slight measure of privacy so we could converse. The appetizer and champagne were marvelous. Oysters were the app and Mumm the champagne. Excellent selection of fish in Columbus Ohio, but a poor showing of the raw bar. Hardly any fish (maybe none), few large shrimp, one crab claw. Odd because this is billed as a seafood place and highlight the raw bar. I ordered grouper and it was excellent fish, perfectly prepared. However the rice it was put on was cold and the fish was hot. Odd. Overall it was a great meal. Concerned about seating if I chose to dine again at Hanks. And why was the rice cold????
   

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5. s

   sam

   VIP

   Seattle

   18 reviews

   5.0

   18 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service - will definitely be back
   

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6. A

   Adam

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend! With a knowledgeable server who has the accompanying vernacular required to discuss such exquisite foods, an experience at Hank’s makes it is easy to see reasons why this truly is a good life!
   

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7. Y

   Yolande

   VIP

   Detroit

   32 reviews

   2.0

   32 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food lacked flavor, the server seemed hurried, and the atmosphere felt uninviting.
   

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8. K

   Krista

   Columbus

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our wonder food seafood meal at Hanks. Especially impressive were the oysters from the raw bar. The grouper was outstanding as well!
   

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9. K

   Kim

   VIP

   Columbus

   27 reviews

   5.0

   27 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Incredible seafood cooked to perfection and service was top notch too. Grouper was amazing, highly recommend.
   

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10. S

    Sarah

    Chicago

    1 review

    5.0

    1 review

    Dined on January 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Every part, from the service to the food, was great!
    

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