Hard Rock Cafe - Gdansk

Review summary

1. J

   Jason

   Poland6 reviews

   1.0

   Dined on March 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Pretty poor experienced caused by a staff member refusing to supply me with 2 x BBQ dips instead of 1x BBQ and 1x Honey & Mustard Demanding I pay more to swap a dip that costs no more is pretty poor and it’s basically cost you a customer - next time I’ll go to Billy’s when in Gdańsk for American style food
   

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2. M

   Mikhail

   Poland1 review

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Klimatyczne miejsce. Doskonała kuchnia w stylu amerykańskim. Polecam!
   

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3. A

   Alisha

   Poland1 review

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gosia our waitress was very kind. Food and drinks were lovely.
   

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4. E

   Ewa VIP

   Philadelphia108 reviews

   5.0

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Food was really good. Service as well.
   

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5. E

   Emma

   Poland1 review

   5.0

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely service as soon as we walked in the door, lovely servers and food was delicious, they even went above and beyond to give one of our guests a dessert for their birthday. so grateful for the visit and if we return to Gdansk will definitely return, massive thank you to Ewelina for everything :)
   

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6. N

   Natalia

   Poland1 review

   5.0

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wspaniałe miejsce! Pyszne jedzenie, cudowna obsługa. Bardzo polecam szczególnie alergikom: kelnerka spytała o ewentualne alergie i upewniła się, żeby wszystko przebiegło jak trzeba. Klimat, muzyka, wszystko nam się podobało. Na pewno będziemy wracać!
   

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7. O

   Olivia

   London1 review

   5.0

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Igor was a great host. He was friendly and professional. He looked after us very well!
   

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8. A

   Alison

   Poland1 review

   1.0

   Dined on December 1, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Tried to book for 6 people however could only book 4 & 2 seats. On arrival there were plenty of seats available & we were able to sit together. After ordering we were told 3 of us could not have our choice. There were no ribs, no Messi chicken sandwich & only 1 ribeye left despite 2 of us ordering it. The ribeye was questionable whether it was actually meat. No flavour at all. We asked for vinegar for our fries & the waitress did not know what it was. Half way through the meal we were offered a small cup of pickling vinegar! The vegetables were either pre frozen or pre vacuum packed. Absolutely no flavour. Souvenir glass was advertised on the menu for a milk shake however this was not the case. We have had several meals in Gdansk for our special break including Billy’s restaurant. Their steaks, food & overall customer experience was far superior. We booked the Hard Rock as our last night special meal & it was nothing but very disappointing. For a prime, branded organisation who advertise a top quality experience, we would think twice before going again.
   

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9. D

   Daniel

   Denmark1 review

   2.0

   Dined on November 22, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I'm a big fan of Hard Rock Cafe, and I have visited them all over Europe and arround the world. But the one in Gdansk, is probably the worst one in Europe. The staff felt realy hostile, and I didn't feel welcome at all. And the staff didn't even talk to each other. Normally everyone is smiling and happe, and there are a awesome atmosphere,but not at all at the one in Gedansk. The presentation of the food was not good either compare to other Hard Rock Cafe. (We ordered the ribs) The food portions was not that big, and it looked like it has bin standing for a while, and then reheated. Generally I will not call the a Hard Rock Cafe at all.
   

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10. P

    Päivi

    Poland1 review

    4.0

    Dined on September 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    A nice meal all in all, did not have to wait long. Could Be bit More affordable.
    

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