Hardy’s Verandah Restaurant

Review summary

1. H

   Hailey

   Adelaide

   1 review

   2.0

   1 review

   Dined on February 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Took 50 minutes before we received any food. Sandwiches were not fresh. Not enough cream for the scones and seriously, $12 for a glass of cold water? Apparently because their filtered water was warm and if you want it cold you have to pay for bottled water. Maybe they could invest in an ice machine? We were offered tea and coffee only at the very start. We had a glass of bubbles, $24 per glass! I then had to eventually call someone over to order a cup of tea, which took another 20 minutes to arrive. The view was amazing, and the young female who served us was lovely, but this was most definitely not the high class high tea that was promoted.
   

   Hardy’s Verandah RestaurantResponded 4 days ago

   Thank you for your detailed feedback. We sincerely apologize for the delay in receiving your food, as well as the concerns you raised regarding the freshness of the sandwiches, the cream for the scones, and the water service. These are certainly not the standards we strive for, and we deeply regret that your experience was affected by these issues. While we’re happy that you enjoyed the view and appreciated the service from our staff, we understand that this did not compensate for the issues you faced. As mentioned in our recent email and phone conversation, we would love the opportunity to make it right . Once again, we apologize for the experience and thank you again for your valuable input, and we look forward to the opportunity to welcome you back soon.
   

   Is this helpful?

2. V

   Virginie

   Adelaide

   1 review

   5.0

   1 review

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hardy’s Verandah at Mount Lofty House delivered an unforgettable high tea experience. With breathtaking views of the Adelaide Hills, the elegant setting was matched by beautifully presented tiers of sweet and savory delights. The scones, pastries, and sandwiches were perfection, and the tea selection offered something for every palate. The warm, attentive service made the afternoon even more special. Whether for a celebration or a relaxing escape, this is a must-visit for high tea lovers. Highly recommend! 🌿✨
   

   Is this helpful?

3. T

   Tina

   Adelaide

   1 review

   4.0

   1 review

   Dined on January 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful place to visit - attentive and friendly staff. A very minor criticism was that there could have been a larger serve of jam and cream. There was really only enough for one person, and not two people. All the food flavours were outstanding.
   

   Is this helpful?

4. J

   James

   Adelaide

   1 review

   5.0

   1 review

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently had a high tea at the venue, the food was well presented, and the staff were very attentive and accommodating. The view from the restaurant was pleasant and of course, the teas were too.
   

   Is this helpful?

5. L

   Lorenzo

   Adelaide

   1 review

   5.0

   1 review

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff were welcoming and courteous, venue was of a high standard with perfect table presentation. Service was very good Food was exceptional and presentation was amazing. Clearly much effort goes into client satisfaction and it certainly shows. The High Tea was faultless, diverse and delicious. Highly recommend d
   

   • 

   Is this helpful?

6. K

   Kathryn

   VIP

   Sydney

   9 reviews

   3.0

   9 reviews

   Dined on January 26, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 2

   Staff need to be trained better but that is on management. Very average food. No seasoning and overall very boring. We dined at Magill Estate the day before and it was by far superior by some margins. We won’t be back. Much better options in Adelaide.
   

   Is this helpful?

7. C

   Chantelle

   Adelaide

   1 review

   5.0

   1 review

   Dined on January 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service by all. A gentleman by the name of Sid provided fantastic service and knowledge of the surrounding area and the history of the mount lofty house. A complete asset the business. Will certainly return to this outstanding establishment.
   

   Is this helpful?

8. B

   Barbie

   Adelaide

   1 review

   5.0

   1 review

   Dined on January 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A very lovely high tea experience, beautiful venue, friendly, helpful staff. As it was a special occasion and the food was beautifully presented, we didn’t mind spending so much on ‘finger food’ at an incredibly high quality venue 😊
   

   Is this helpful?

9. A

   Ashleigh

   San Diego

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful afternoon high tea. The food was delicious and the service was exceptional.
   

   Is this helpful?

10. J

    Jane

    VIP

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on January 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Creative, delicious and beautifully presented dishes. Top tier restaurant. Highly recommend.
    

    • 

    Is this helpful?