Harry's Cancun Prime Steakhouse & Raw Bar

Review summary

1. A

   Alana

   VIP

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely horrible experience at your restaurant tonight. Our fourth and utterly disappointing experience. We loved everything about the place until tonight. The rain cover on the deck leaked soaking my shirt and pants We were moved to another table things seemed better. Then the king crab came and it was horribly over cooked. We commented to the manager who took it away saying he would ask the chef. We never heard from him again. When the bill came, we still had the crab on the bill. I asked for the manager and when he returned, he claimed the chef said it was fine. If this is so, why was my meal not returned to the table? (It was not fine, it was extremely dry and over cooked and one crab leg did not even have any meat in it) At 140 US $ this is completely unacceptable. This is very poor service and has convinced us Harry’s is no longer a fine dining experience. Just over priced. We will be telling everyone we know about this experience. Before tonight, we called harrys cancun one of the best restaurants in the world. We will not do so anymore
   

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2. P

   Phil

   Cancun

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant evening with brilliant service, a fantastic evening all round
   

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3. T

   Tessa

   Washington DC

   40 reviews

   2.0

   40 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our burgers were not very good. The rolls were terrible and the French fries were cold. We asked for sautéed onions and were given a small container with what were onions in juice. For a high end and pricey restaurant, it was a disappointment. We were there last Christmas as well and it wasn’t good either. We gave it another try but same result.
   

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4. M

   Monnica

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was such a great dinner. We went on Christmas Day and from the beginning, the service was impeccable. The price matched the quality of the food and service.
   

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5. R

   Ryan

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time service was excellent. Staff was very patience and kind working with a big group on Christmas.
   

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6. J

   Jina

   Washington DC

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our first time in Cancun during Christmas week and we booked Harry’s based on the reviews (and the fact that it was open on Christmas). This was a fantastic dinner! If you are looking for an upscale steak house in Cancun, you need to eat here. Harry’s has 3 different kinds to choose from including Kobe and Australian. I had the Australian filet and it was cooked perfectly and the wood fired grilling was excellent. Everything from the appetizers (we had the caviar, wagyu on hot stone and crab and artichoke) to the sides (lobster Mac and garlic mashed potatoes) was delicious. The service was wonderful and the manager came to check to see if we needed anything twice. The restaurant is beautiful and the ladies restroom even has a waterfall view. You have to come here to see it! The restaurant is also located on the water so the sunset view from our table was gorgeous. I also want to note that, though the restaurant was lively with music, it was not loud! My husband has a hard time hearing in restaurants with high decibel levels of noise but we were able to carry on a conversation without shouting…a big plus! I would highly recommend Harry’s and will come again every time I am back in Cancun from now on.
   

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7. D

   David

   Cancun

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing staff fantastic would highly recommend
   

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8. R

   Russ

   Cancun

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a special restaurant. Started with the wedge salad and oyster rockefeller. I had the Caribbean lobster and mashed potatoes and the wife had salmon and green beans. I don't want to forget the bread basket. Everything was amazing! I recommend that if you haven't you visit Harry's.
   

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9. M

   Michael

   VIP

   New York City

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Ambiance. Wonderful service. Appetizers are awesome. There cotton candy finish is special
   

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10. M

    Mark

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Some of the best service we have ever had Every detail was taken care of Some of the best steaks in the world Thank you a great Christmas Eve dinner
    

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