Harry’s Victoria

Review summary

1. T

   Trevor

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and fabulous time all round . Will Def be back
   

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2. D

   Douglas

   London

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was good but service was poor and in general the staff are arrogant and borderline rude and condescending. Was told that I needed to vacate the table and that there was a 2 hour time limit which is not disclosed when you book it is in the fine print at the bottom of the email this should be stated upfront when making the booking. Regardless I was asked to vacate the table before the 2 hour period and was told that they had held it off as long as possible..
   

   Harry’s VictoriaResponded 4 days ago

   Thank you so much for your feedback! We truly appreciate you taking the time to share your thoughts. We’re sorry to hear about the experience you had regarding our table policy. Please know that when a reservation is made with us, we make sure to explain our table policy, including our timing and grace period, right before confirming the booking. We always aim to provide clear communication to ensure all our guests have a pleasant and smooth experience. We hope you’ll give us another opportunity to serve you soon. Thank you for your understanding. Warm regards, The Harry’s Victoria Team
   

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3. L

   Luigi

   London

   1 review

   5.0

   1 review

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great night in Harry's the food was amazing and the service perfect and friendly Silvio looked after us and he was kind e professional. The food was perfect we tried different dishes and all of them was nice and super tasty I definitely raccomand and I ll be back soon
   

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   Harry’s VictoriaResponded 5 days ago

   Thank you for the wonderful review! We’re so glad to hear you had a great experience at Harry’s Victoria. It’s fantastic that you enjoyed the food and service, and we’ll be sure to pass along your kind words to Silvio. We look forward to welcoming you back soon! Best regards, The Harry’s Victoria Team
   

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4. C

   Carol

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined on February 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   waiter brought wrong dish friend. Ate her whole dish before my meal came no sorry or comp a drink or anything. it was hard for waiter to understand us….
   

   Harry’s VictoriaResponded on February 18, 2025

   Thank you for your feedback. We apologize for the mix-up with your friend’s dish and the language barrier you encountered. We value your comments and will work to improve our communication to ensure a better experience in the future. Best regards, The Harry’s Victoria Team
   

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5. OT

   OpenTable Diner

   VIP

   Brighton

   2 reviews

   5.0

   2 reviews

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very nice and airy in the restaurant. Food was beautiful
   

   Harry’s VictoriaResponded on February 18, 2025

   Thank you for your kind review! We’re so happy to hear you enjoyed the atmosphere and the food. We look forward to welcoming you back soon! Best regards, The Harry’s Victoria Team
   

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6. P

   Philippa

   Vancouver

   1 review

   4.0

   1 review

   Dined on February 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, cosy. Tables a little close together but that would be the only thing. Nice bar to sit and wait for friends. Friendly staff.
   

   Harry’s VictoriaResponded on February 18, 2025

   Thank you for your review! We’re glad to hear you enjoyed the food, atmosphere, and our friendly staff. We appreciate your feedback about the table spacing and will keep it in mind. We hope to welcome you back soon! Best regards, The Harry’s Victoria Team
   

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7. J

   Jane

   VIP

   London

   53 reviews

   4.0

   53 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Firstly our meal and service at the table was absolutely fantastic. Mattas was our server, and he was fantastic, knowledgable about the menu and very friendly, and the gentleman who helped us with the wine choice was also fabulous. Our food was hot, fresh and tasted fantastic. The sea bass was beautiful. Mashed potatoes were very tasty. The only thing that let the service down was waiting at the bar for our table to be ready. There were 3 bartenders and they all stayed extremely busy making drinks coming through the service till for the tables. There were only 6 of us at the bar, and no one acknowledged us. There was a gentleman clearing glasses from surrounding tables who saw us, acknowledged us and got someone to serve us. It didn’t take forever, but a good 8 or 9 minutes waiting at the bar without anyone even looking at you, or bringing you a menu is a long time. We found menus ourselves after a good 5 minutes further down the bar. The drinks we ended up getting were fantastic though. The bar is beautiful so it’s a shame that it isn’t serviced in a way to pop in and enjoy a couple drinks. Overall we had a great night, and if back in Victoria would go back.
   

   Harry’s VictoriaResponded on February 3, 2025

   Thank you for your thoughtful review! We’re delighted to hear that Matas and the team made your dining experience enjoyable, and that you loved the food. We apologize for the wait at the bar and will work on improving that aspect of service. We’re glad you had a great night overall and look forward to welcoming you back! Best regards, The Harry’s Victoria Team
   

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8. T

   Tom

   London

   3 reviews

   2.0

   3 reviews

   Dined on January 27, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Slow service, brought different parts of our main course at different times, overall a less memorable experience which is disappointing given the proximity of your location
   

   Harry’s VictoriaResponded on January 28, 2025

   Thank you for your feedback. We’re sorry to hear about the service issues and will work on improving timing and consistency. We hope to have the chance to provide a better experience next time. Warm regards, The Harry’s Victoria Team
   

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9. K

   Keith

   VIP

   Surrey

   11 reviews

   2.0

   11 reviews

   Dined on January 26, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Started off as a great new Italian restaurant close to home. Service the last two occasions has really deteriorated. Example, Fifteen minutes to get your drinks, fifteen minutes to finishing meal to getting a waiter to clear and offer desert/coffee. Also the second time that a takeaway container is not available - so food waste continues! Food is superb, location and decor wonderful, so real pity about the smaller things that makes one great - improve your service!
   

   Harry’s VictoriaResponded on January 28, 2025

   Thank you for your feedback, and we’re sorry to hear that your recent experiences didn’t meet the high standards we aim to provide. We truly appreciate your kind words about the food and atmosphere, and we’ll be addressing the service delays and takeaway availability to ensure improvements. We value your support and hope to welcome you back for a better experience soon. Warm regards, The Harry’s Victoria Team
   

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10. C

    Charlotte

    London

    10 reviews

    5.0

    10 reviews

    Dined on January 23, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Beautiful. Friendly and kind serving staff. Food was great.
    

    Harry’s VictoriaResponded on January 28, 2025

    Thank you so much for your kind words! We’re delighted to hear you enjoyed the food and had a great experience with our team. We look forward to welcoming you back soon! Warm regards, The Harry’s Victoria Team
    

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