Havana

Review summary

1. d

   debra

   Vancouver

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good food and service, but too loud to have easy conversations 
   

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2. H

   Heather

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great time and the food was very good, plus the sangria was amazing!
   

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3. T

   Tristan

   Vancouver

   5 reviews

   vip
   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wanted a Cubano sandwich and was absolutely satisfied. Highly recommend.
   

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4. L

   Lois

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food is wonderful and the service was good. The noise is too:much if you want to have a conversation
   

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5. B

   Brad

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   This is a long-standing restaurant institution on The Drive. They specialize in authentic Cuban food and they do it well. Service is always prompt and courteous. And the ambiance is lively and fun. Highly recommend this East Van gem.
   

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6. J

   Jonathan

   Vancouver

   14 reviews

   5.0

   14 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambiance was informal and not too noisy. I was able to converse with my dining partner without difficulty. The service was attentive and there at the right time. The food was good and priced about what we expect for lunch these days. I choose this as my place to meet and visit with friends and family members on the Drive.
   

   HavanaResponded on October 25, 2024

   Jonathan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the ambiance, service, and food during your visit. It’s wonderful to know that Havana is your go-to spot to connect with friends and family on the Drive – that really means a lot to us! Can't wait to welcome you back. Cheers, Liam Havana Vancouver
   

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7. P

   Paul

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been going to Havana for it feels like 25+ years . Great food, awesome servers and a cool ambience with their artwork in the back. Love the "Weekday Brunch" ! A little gem in the city, and great live shows in The Flamingo Room !
   

   HavanaResponded on October 25, 2024

   Hi Paul, Thank you so much for your incredible loyalty over the years! It’s amazing to hear that Havana has been part of your life for so long. We’re delighted that you’ve enjoyed the food, the service, the artwork, and, of course, the Weekday Brunch! We’re also glad you’re a fan of the live shows at The Flamingo Room – it’s a special part of what makes Havana unique. Cheers, Liam Havana Vancouver
   

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8. C

   Coral

   Vancouver

   11 reviews

   vip
   4.0

   11 reviews

   Dined on September 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Good healthy food. Lots of choice. Excellent service. Too noisy inside but on a nice day the location on the drive is the coolest place in Vancouver.
   

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9. s

   shauna

   Vancouver

   1 review

   5.0

   1 review

   Dined on September 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I had made a late reservation for lunch with 2 elders who were about 40 minutes late - and the staff were very welcoming and relaxed about all that. We had a lovely lunch & a good visit and I was grateful because, in their 80s - it is a big deal for them to venture out - to drive and to park and etc etc. The gracious welcome and understanding and the thoughtful service was much appreciated all around. I hadn't been to havana for a long time because it is often busy and so I also appreciated having enough quiet to have a conversation without shouting... Happy to share this good experience and send thanks once again to staff for thoughtful and generous work in that space.
   

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10. L

    Laurie

    Vancouver

    11 reviews

    vip
    1.0

    11 reviews

    Dined on September 1, 2024

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3

    Food was not great, super disappointed as it was our 24th anniversary too. We ordered paella and out of clams but didn't add extra seafood to replace. Service was bad, our server barely came by to check on us.
    

    HavanaResponded on October 3, 2024

    Dear Laurie, Thank you for sharing your feedback, and I apologize for the delay in my response. I’m truly sorry to hear that your experience on such a special occasion as your 24th anniversary did not meet our expectations. We strive to provide excellent food and attentive service, and I regret that we did not deliver on either front during your visit. I will be addressing your concerns with our kitchen and service team to ensure improvements are made. I appreciate your input, and if you’d like to discuss your experience further, please feel free to reply directly to this response. Your feedback is incredibly important as we are always looking to improve. Thank you again for your comments, and I hope to hear from you soon. Warm regards, Liam Havana Vancouver
    

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