Haywire - Memorial City

Review summary

1. S

   Stacey

   VIP

   Houston

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely impressed and will be back!! I was a little nervous as we usually book Taste of Texas or Perry’s for our Annual Christmas EVE eve family dinner, but so happy we chose Haywire. Food was great, our server was great, not too loud so we could visit, great atmosphere!!!
   

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2. C

   Christine

   VIP

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lt was an amazing waitress. She gave so many recommendations and was very accommodating to our request. When we had a problem she handled it with grace and provided us solutions. Will definitely come back and ask for her.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for sharing your wonderful experience! We’re thrilled to hear that LT provided such exceptional service, offering great recommendations and handling everything with grace. We’re lucky to have her on our team and will be sure to share your kind words with her. We look forward to welcoming you back soon! Best regards, Christos Papadopoulos General Manager
   

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3. L

   Leslie

   Salt Lake City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Our server was fantastic (Alexis) and was a joy to be served by! Drinks took quite a while to come, but were great once received. I was a bit underwhelmed by my steak. The bread pudding was a bit tough. We were glad to visit, overall.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for your feedback! I’m glad to hear Alexis provided fantastic service and made your visit enjoyable. I apologize for the delays with drinks and that your steak and bread pudding didn’t meet expectations. Your comments are valuable, and I’ll share them with our team to ensure we improve. We hope to welcome you back for an even better experience next time. Best regards, Christos Papadopoulos General Manager
   

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4. E

   Erica

   Houston

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Hosts were not inviting whatsoever and were terrible at communicating. I listened to how the host spoke to a guest on the phone and was shocked at her tone of voice. I immediately turned to the other host to get checked in. Downstairs bartenders were slow. Our server was probably the best person there - friendly and proactive.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for sharing your experience. I’m truly sorry to hear about your interactions with our hosts and the slow service at the downstairs bar. This is not the level of hospitality we aim to provide, and I’ll address these concerns with our team. I’m glad your server made a positive impression and provided friendly, proactive service. We appreciate your feedback and hope to deliver a much better experience on your next visit. Best regards, Christos Papadopoulos General Manager
   

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5. C

   CATHY

   VIP

   Las Vegas

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Was not decorated for the holidays. But on their website it showed them all decorated. Very disappointing
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for your feedback, and I’m sorry to hear we didn’t meet your expectations with our holiday decorations. We always strive to create a festive and welcoming atmosphere, and I apologize for any disappointment. Your feedback is important, and I’ll ensure it’s shared with our team so we can do better in the future. We hope to welcome you back for an improved experience soon. Best regards, Christos Papadopoulos General Manager
   

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6. J

   Janeena

   Houston

   10 reviews

   2.0

   10 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   After spending an evening with Family my Husband and I decided to try dinner at Haywire, this is a fairly new restaurant that I’ve had my eye on for a while especially since my Husband loves chicken fried steak. I’ll start off by saying that the restaurant is beautiful it has two levels with a patio, we had a reservation so we were seating immediately, we were seated a while before someone came to take our order. The food finally came, my Husband had the chicken fried steak which was cold and I had the crab dip with grilled pita chips which was just ok, although our first experience at this restaurant wasn’t the best one of the Managers there Melissa made it right which I really appreciate and because of that we will return.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for giving us a try and for sharing your detailed feedback. While I’m sorry to hear that your first experience wasn’t what you hoped for, I’m glad Melissa was able to turn things around and ensure you felt taken care of. Your comments about the service and food are valuable, and I’ll share them with our team to ensure we improve. We’re grateful for your willingness to give us another chance, and we look forward to providing a better experience on your next visit. Best regards, Christos Papadopoulos General Manager
   

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7. R

   Ryleigh

   Miami

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous place, elk tacos were delicious. The cowboy feast was plenty of food for the 5 of us.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for your kind words! I’m thrilled to hear you enjoyed the elk tacos and that the Cowboy Feast was the perfect choice for your group. We’re so glad you had a great experience and look forward to welcoming you back soon! Best regards, Christos Papadopoulos General Manager
   

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8. H

   Heather

   VIP

   Houston

   31 reviews

   5.0

   31 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience! Our server, Mason, was fantastic and very honest about the food. We loved that. We ordered several Apps and tried the steak, red fish, and chicken. Steak was obviously the best then the red fish!
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for sharing your wonderful experience! I’m so glad to hear Mason took great care of you and provided honest insights about the menu—that’s what we strive for. It sounds like you made excellent choices, and I’m thrilled you enjoyed the steak and redfish. We look forward to welcoming you back for another great meal soon! Best regards, Christos Papadopoulos General Manager
   

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9. OT

   OpenTable Diner

   Chicago

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We went for my husband’s birthday. Seemed like the perfect place to go for a weekend trip as we have loved the one in Plano and it’s almost always perfect . It was wonderful, but there were a few minor things that made it less than perfect 1) Pork chop was delicious, but they wouldn’t cut it butterfly the way my husband likes it which is how he usually gets it at the Plano location. Small thing, but almost made him change his order 2) Redfish was delicious, but didn’t really have any lump crab on the topping. 3) Elk taco appetizer was perfect 4) Homestead Cake - yummy as always, but they didn’t set up for a birthday. We had to ask for the candle so we could sing happy birthday to make it special 5 ) Bread pudding - good, but a bit dry and tough. Really missed the anglais they use to serve it with. Overall a great experience, good server and yummy food.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for celebrating your husband’s birthday with us and for sharing your detailed feedback! I’m thrilled to hear you enjoyed the elk taco appetizer, homestead cake, and overall experience, but I’m sorry we fell short on a few details that could have made it perfect. I’ll share your comments with our team, especially regarding the pork chop, redfish topping, and bread pudding adjustments. We also apologize for not pre-setting the birthday celebration—we’ll ensure we’re more attentive to special occasions moving forward. We look forward to welcoming you back and making your next visit flawless! Best regards, Christos Papadopoulos General Manager
   

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10. T

    Tammy

    Austin

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    We had a last minute surprise change to our reservation the day before. I called and left a message and no one ever called me back. So the day of the reservation there was confusion in to sit us. It became a huge deal took some time to get it figured out. Once it was finally and we got our table things seemed to go faster. I felt bad because we showed up with two extra people but I did call and no one returned my call. The food was amazing however I think things were a little over priced. Overall it was a good experience and we had fun.
    

    Haywire - Memorial CityResponded 1 day ago

    Thank you for your feedback. I’m sorry to hear about the confusion with your reservation and that your call wasn’t returned—it’s not the level of service we strive to provide. I appreciate your understanding as we worked to accommodate your party, and I’m glad things improved once you were seated. I’m thrilled you enjoyed the food and had a fun experience overall. Your feedback is important, and we’ll use it to improve. Best regards, Christos Papadopoulos General Manager
    

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