Hearth

Review summary

1. k

   kevin

   Seattle

   4 reviews

   vip
   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent especially the seafood chowder! Service was a bit slow but not too bad. Atmosphere was good but not super.
   

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2. OT

   OpenTable Diner

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really appreciated that they acknowledged my friends birthday, which they knew we were celebrating. They brought us a complementary dessert.
   

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3. a

   adeline

   Seattle

   51 reviews

   vip
   3.0

   51 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   A friend and I often visit the Hearth for the Happy Hour and great service. We were disappointed by the inconsistency with the food. The burger was not what we expected and the fries had too much rosemary seasoning.
   

   HearthResponded on November 10, 2024

   Thanks for visiting us, Adeline! We're glad to hear that you often visit Hearth for our Happy Hour and great service. We're sorry to hear that our food did not meet your expectations. We always aim to deliver a great experience, and we regret that we fell short this time. Your feedback regarding the burger and the fries is duly noted and will be shared with our culinary team. We hope to have the opportunity to impress you with our food on your next visit. Courtney Smith Food & Beverage Manager
   

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4. R

   Ron

   Seattle

   5 reviews

   4.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Looked for a nice place for brunch that was not too crowded, like George's often is. Always enjoyed the Heathman back in Chef Brian days, so tried again. Had to wait too long to be seated in a basically empty room, but that was the worst of it. Service was then great, food excellent, and we enjoyed fully. Had the NW scramble and it was terrific. Wife had Benedict, also good. Heavy on potatoes which were really good, but we have an air fryer at home so this is just an added bonus!
   

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5. n

   nancy

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was lunch and it was pretty quiet in there not very crowded. Service was excellent. Food was fantastic ambience also great and I’m sure when there’s more people in there it is more hopping overall a great experience and will be returning.
   

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6. B

   Brandon

   Seattle

   3 reviews

   vip
   3.0

   3 reviews

   Dined on September 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service is slow. Food is OK. Free valet parking if dining at the restaurant.
   

   HearthResponded on September 23, 2024

   Dear Brandon: We appreciate you dining with us and for taking the time to leave a review. We apologize that the service time was longer than expected and that the dishes were not to your liking. We will certainly take all of this into account as we look to improve. Sincerely, The Hearth Team
   

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7. A

   Ami

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on August 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Huge portions. Our servers, Peyton and Shelley were sweet, attentive, and team oriented. Will visit again!
   

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8. r

   robert

   Seattle

   4 reviews

   2.0

   4 reviews

   Dined on August 28, 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   Understaffed! Our waiter—the only one in the restaurant—was wonderful expediting our meal so we could make a play.
   

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9. K

   Karen

   San Diego

   8 reviews

   3.0

   8 reviews

   Dined on August 25, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   What I would love to say is this place is awesome. I can't say that. Our server was spectacular but the food did not measure up. My husband and I split the NW salad and the lettuce chunks were huge and the dressing was to be on the side but was overly drenched. The fish and chips were a complete disappointment. The batter was to be light as we were told it was a panko beer batter. The batter was overly drenched and filled with oil and not a note of crispness. We ended up eating just the cod and removed the mushy coating. The fries were limp and lacked any flavor, even with large chunks of truffle mixed in. Perhaps a truffle oil would have worked better. I can say our waiter was attentive , friendly and on point. He was the only saving grace. A big warning flag should have been NO ONE IN THE RESTAURANT but us and one other table. The beignets were not light and airy but dense. Also the name denotes warmth and exudes none. Perhaps a cozy fireplace would help
   

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10. E

    Eugene

    Seattle

    8 reviews

    vip
    4.0

    8 reviews

    Dined on August 2, 2024

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5

    We love coming here, great service, ambiance. They were very accommodating to us bringing our newborn. Only small negative was the broccolini. It was terribly salty, and had some odd creamy sauce that was very tart. It was just way too much going on for such a delicious vegetable (chickpeas, fried onions too, why?). My humble opinion is to keep it simple, salt, pepper, olive oil, little bit of lemon would've been just fine. Our server was great, we gave him the feedback about the broccolini, was very apologetic and took it off our bill. Maybe it's just an off night, anyway, we'll 100% back!
    

    HearthResponded on August 12, 2024

    Dear Guest: We're pleased to hear that you enjoyed the ambience and service received during your recent dining experience and appreciate you taking the time to leave us a review. Thank you for your feedback about the broccolini; we'll be sure to share this with our team in the spirit of improvement. We look forward to welcoming you back for many returns and hope to see you soon! Sincerely, The Hearth Team at The Heathman Hotel
    

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