Heaton's - Vero Beach

Review summary

1. R

   Robert VIP

   Orlando15 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   I wrote a review 2 weeks ago and we had a wonderful experience, promting us to make 2 more reservations, the first of which was last night. The view was great, and the service was good. However, food was not. We canceled our second reservation for next weekend. As we live here year round we have periodically eaten at Heaton’s. Unfortunately, I have to concur with other reviewers who say that Heaton’s is just too inconsistent to count on.
   

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2. J

   JULIET

   Treasure Coast1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a little bit of everything! It was yummy and our waitress was awesome! Loved the grilled octopus , hanger steak , truffle fries and burger! Great vibe!
   

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3. S

   Salvatore

   New York City20 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food was below average, the service was average at best. My meal was barely cooked.
   

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4. R

   Robert VIP

   Orlando15 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We live in Vero year round and this is a great place to go in all seasons, though we enjoy it most when our out of state friends have returned to other places. Usually we go as couples but last night it was a guys night out. Our table request was accommodated, service was excellent and the manager made a point of checking in with us. Food is very good, but a limited menu. We are introducing another couple to Heaton’s in mid- March.
   

   Heaton's - Vero BeachResponded on February 24, 2025

   Hello Robert, Thank you for choosing Heaton's - Vero Beach for your outing! We're thrilled to hear that you and your guests enjoyed your experience with us. We strive to make each visit a special one, especially when our guests are from out of state. We're glad you appreciated our service and food. We understand your concern about the limited menu and appreciate your feedback. We look forward to welcoming more of your guests in mid-March! Best regards, The Management Team
   

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5. R

   REBECCA VIP

   New York City57 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all got smash burgers which were great! Fried pickle appetizer and bake clams! Our waitress was great!
   

   Heaton's - Vero BeachResponded on February 19, 2025

   Hey Rebecca, We're thrilled to hear that you enjoyed your time at Heaton's - Vero Beach! It's great to know that our smash burgers and fried pickle appetizer hit the spot for you. We're also glad that our waitress made you feel welcome. We appreciate your feedback on the value and will strive to make it better. We can't wait to welcome you back soon!
   

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6. J

   Jim

   Treasure Coast2 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   We have had good experiences at Heaton in the past, not the last time. Order took extremely long to come. Wait staff was not clear about menu, and basic protocol regarding waiting on customers. This is probably a management problem with inadequate training, rather than an issue with the particular wait staff. One meal had a a piece of fish that was about 2oz, so small that the staff delivering it couldn’t contain their laughter. Manager was consulted twice, eventually getting the meal complete, with meager compensation. To end it all, after water was spilled on the party, I was forced to pay a $54.00 tip!!! This whole experience in bad need of a “ do over”
   

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7. s

   sean

   Greater Boston11 reviews

   3.0

   Dined on February 12, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   Calamari was not fresh and tasted greasy. Main courses nothing to speak of. Menu was limited. Service as usual was great!
   

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8. E

   Elizabeth VIP

   Jacksonville781 reviews

   5.0

   Dined on February 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had lunch at Heaton’s on our way to Delray Beach. We both had the chopped salad - very fresh lettuce, tomato, and cucumber with egg, bacon and blue cheese. Shannon provided excellent service and the outdoor table overlooking the ocean created a pleasant environment. Highly recommended.
   

   Heaton's - Vero BeachResponded on February 14, 2025

   Thanks for visiting!!
   

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9. D

   Dianne VIP

   Greater Boston2 reviews

   1.0

   Dined on February 7, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   It's Hit or Miss. Some nights it's good. Some nights horrible. Last night, it was horrible. The tuna nachos were overly soaked in the soy dressing. The bang bang shrimp wasn't crispy with a light dose of sauce when it's at its best. Only 3 lettuce leaves on the plate for wrapping and we were a party of 4. They never give enough. My salad was soaking in dressing and my salmon on the top was 2 inches by 2 inches. My husband had the chicken sandwich and it was too long in the fryer. The others had burgers and said they were average. It's such a great spot but consistency is not their forte.
   

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10. C

    Cheryl

    New York City2 reviews

    3.0

    Dined on February 4, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 5

    Would like a more robust menu. Disappointed in the choices.
    

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