Helena Modern Riviera

Review summary

1. D

   Desiree

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful atmosphere! We went for Valentine’s Day and it was decorated with so much love! Gorgeous pop up bar in the front when you walk in the restaurant! The drinks were amazing and decorated so festive! We had the shrimp, escargot, the tuna and the mussels! All delicious! For dessert we had the molten cake- amazing! Just the right amount of sweetness! Followed by some cappuccino and espresso- a perfect end to a delightful night! Our server was so nice and very attentive and courteous and made sure we were enjoying ourselves! They got very busy as the night went on! The only thing we may request next time is to sit near the front only because it’s a bit more romantic and dimly lit offering a different atmosphere as well. But we will definitely be back and recommend!
   

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2. J

   Jose

   Orlando

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for brunch, fully expecting it to be busy. We were patient with the server, understanding that she needed time to take our order after acknowledging us. However, it wasn’t until we were ready to order that we were informed they had been out of Champagne for a while—meaning no mimosas were available. On top of that, they had also run out of Tito’s. Without blaming the server, I asked why management hadn’t instructed the hosts to inform guests of these shortages upon arrival or while we were waiting to be seated. She apologized, and we understood—but at that point, we simply got up and left. For an establishment that invests so heavily in aesthetics and a “posh” menu, this is unacceptable and frankly, embarrassing. This restaurant didn’t open last week; by now, they should have a clear understanding of their clientele and the level of demand they attract. Instead, this reflects poor management and a fundamental lack of knowledge in the food service industry, especially in the high-end dining space.
   

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3. D

   Destiny

   Orlando

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   I was so excited to try this place. It’s beautiful, good music, nice staff.. unfortunately the food is horrible. My lobster was under cooked and my seafood linguine tasted like chicken. My husbands rice was undercooked and his Caesar salad was well.. not a Caesar salad. We both didn’t finish our food. Such a shame a beautiful restaurant with horrible food. Lots of nice photo opportunities though. Unfortunately I will not return. It was a waste of a $200 dinner.
   

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4. S

   Stacy

   Orlando

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here for brunch to celebrate a birthday...Enjoyed the endless mimosa bar...Guillermo was a fabulous server...He was so friendly, we never felt rushed and he was so accommodating! The belly dancer was such an unexpected talent..Definitely recommend and will be back!
   

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5. L

   Leekaily

   Caribbean

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Elif was absolutely amazing !!!! Love her!!!! Place is 10/10 but if she’s your server she’s absolutely amazing. The best one there
   

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6. S

   Sher

   Miami

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 2

   Joey was a really great server and made sure the night went well . Truly enjoyed the great customer service from Joey overall.
   

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7. M

   Mindy

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The drinks were good, and the food was decent, but the long wait time took away from the experience. We expected some delays since it was Valentine's Day, but we've dined at equally busy restaurants without waiting over an hour for our food. The highlight of the meal was the ceviche—absolutely EXCELLENT, the best we've ever had. However, the lobster portion was small, and the steak didn't resemble a ribeye. It also lacked flavor, though the mashed potatoes were delicious. The ambience was enjoyable, with a comfortable noise level, and the staff was friendly. Our waiter did her best to provide good service, but it was clear that the kitchen was struggling to keep up. Overall, a 3-star experience—some great moments, but the long wait and inconsistent food quality left room for improvement.
   

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8. A

   Argelis

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Overall good, but the tables were sticky even after being wiped down and way too loud, but aside that we couldn’t hear each other speak on a date
   

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9. A

   Alexa

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The servers were being stretched across multiple tables making them not able to be attentive. It took forever for someone to check on us and take our order. Also, they were out of a bunch of different items on the menu. The empanadas that we ordered were good, but the meat was literally just falling out of it my gnocchi pasta was good, but it was a small amount for $22 And my husband‘s churassco steak was really chewy.  our server, looked stressed the whole time and would disappear. She was trying to make it up to us by giving us a free dessert, but the chocolate heart cake was flavorless. I hope they step up their staffing and quality of food. 
   

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10. J

    Jason

    Orlando

    5 reviews

    2.0

    5 reviews

    Dined 2 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    I can understand why some places in high tourism areas such as this automatically add tip (18%), but I believe this leads to bad service, and we certainly had bad service. I had to ask 3 times for more water, our bottle of wine never arrived, etc. Our server was trying but he seemed overwhelmed.We sent our appetizer back due to taste, portion and preparation but the entres were good. Valet parking was smooth. We won't be back. There are better and more accessible places in the area that have much better service.
    

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