Hell's Kitchen Minneapolis

Review summary

1. B

   Beth

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for a birthday and the food & service was great!
   

   Hell's Kitchen MinneapolisResponded today

   Hi Beth, Thank you so much for choosing Hell's Kitchen Minneapolis for your birthday celebration! We're thrilled to hear that you enjoyed your experience with us. We strive to provide great food and service for all our guests, and it's wonderful to know we hit the mark for you. We hope to see you again soon for another memorable dining experience.
   

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2. C

   Christopher

   Minneapolis

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   The cheese curds were wonderful! The Bleeding Heart Brownie was also delicious; it is a shame it’s a temporary item for valentines day.
   

   Hell's Kitchen MinneapolisResponded today

   Hi Christopher, We sincerely appreciate you taking the time to visit us and give us your rating. It seems like your experience was less-than-stellar. We sincerely appreciate customer feedback and use it to directly improve our guests' experience, and specifics really help us target areas we can change for the better. I'm happy to hear you enjoyed the Bleeding Heart Brownie and it is on our menu year round. We hope we get the chance to better serve you.
   

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3. G

   Gina

   Minneapolis

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hell's Kitchen is a Minneapolis staple and it never disappoints. Not only is it great food and service, but it's an experience with fun decor, a photo booth, and live music. We have been going to Hell's for almost 20-years and I can honestly say, I have never had a bad experience there.
   

   Hell's Kitchen MinneapolisResponded today

   Hi Gina, Thank you so much for your glowing review! We're thrilled to hear that you've been enjoying your visits to Hell's Kitchen Minneapolis for so many years. It's wonderful to know that our food, service, and overall experience are consistently meeting your expectations. We look forward to continuing to provide you with memorable experiences for many years to come.
   

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4. N

   Nickole

   Minneapolis

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Not great quality of food especially for the price. The picture of the steak sandwich showed cuts of meat and were served steak em meat. Tots were overcooked and burger was dry. Drinks and service was good.
   

   Hell's Kitchen MinneapolisResponded today

   Hey Nickole, We appreciate your feedback and sorry to hear that our food did not meet your expectations. We always strive to provide our guests with the best quality and experience, and we're disappointed to hear that we fell short this time. Your comments about the steak and burgers are noted and will be shared with our team for review. We're glad to hear that you enjoyed the drinks and service though. We hope you'll give us another chance to impress you in the future.
   

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5. B

   Brandy

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food. I love everything I tried. Bloody Mary was excellent
   

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   Hell's Kitchen MinneapolisResponded today

   Hello Brandy, Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear that you enjoyed everything you tried, from our food to our Bloody Mary's. Your kind words truly mean a lot to us. We're always striving to provide our guests with the best dining experience and your feedback helps us do just that. We look forward to welcoming you back to Hell's Kitchen Minneapolis soon!
   

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6. E

   Eric

   Minneapolis

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiters were exceptional. They even took photos for us and fixed it when the wrong food came.
   

   Hell's Kitchen MinneapolisResponded today

   Thanks for visiting us, Eric! We're thrilled to hear that you enjoyed your visit to Hell's Kitchen Minneapolis. It's great to know that our wait staff made a positive impression on you and that you appreciated the surprise photo shoot. We strive to provide exceptional service and it's wonderful to hear when we've succeeded. We look forward to welcoming you back soon!
   

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7. L

   Lamontay

   Minneapolis

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hell’s Kitchen was a great experience for me and my girlfriend. The server was amazing she was very attentive and even asked if we had any questions as well as offered recommendations. Food was amazing honestly we were both going to come for just burgers but ended up getting the bison birria tacos and the steak. Drinks were good. Ambiance was great with the outlook of everything. Music wasn’t our choice of music but nonetheless was a great experience all around.
   

   Hell's Kitchen MinneapolisResponded today

   Thanks for visiting us! We're thrilled to hear that you and your girlfriend had a great experience at Hell's Kitchen Minneapolis. It's wonderful to know that our attentive service and delicious food added to your experience. We're also glad you enjoyed the atmosphere and the music. We strive to create a memorable dining experience for all our guests, and your feedback lets us know we're on the right track! We look forward to welcoming you back soon.
   

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8. K

   Kyle

   VIP

   Minneapolis

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   My girlfriend and I are big fans of Hells Kitchen, and we were very excited all week for the Valentine’s Day special dinner they had planned. We expected it to be busy and had no issues being patient, as it was absolutely beautiful in the restaurant. However, after we placed our dinner and drinks order, we didn’t see our server again for another 30 minutes. We just figured it was busy in the kitchen so the appetizers were taking a little bit longer than expected, but come to find out our appetizers order was never placed and instead we just immediately got our main course. Pretty upset with the service, at this point we were offered to place the appetizers order then but we had our dinners in front of us and it didnt seem worth it to get the appetizers now. Left a bad taste in our mouth, and instead of getting the tiramisu we looked forward to for dessert we decided to just get out of there as soon as we could and find another spot for dessert. Overall, the dinner was delicious and the room was beautiful, but the service left a ton to be desired.
   

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   Hell's Kitchen MinneapolisResponded today

   Thanks for the feedback, Kyle. We're truly sorry to hear about your experience. We strive to provide excellent service and it's disappointing to know that we fell short during your visit. Your feedback about the service and the delay in your appetizer order is valuable and we'll certainly address this with our team. We're glad you enjoyed the dinner and the ambiance, but we understand that the overall experience was not up to par. We hope you'll give us another chance to impress you in the future.
   

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9. A

   Alex

   Minneapolis

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   The Valentine’s Day extra menu dinner options included New York strip and that’s it. It wasn’t great for the price. Server was brand new which is odd for the section right in front of the stage. This was our third Hell’s Kitchen Valentine’s Day but probably the last. If you had a salmon or second option to pick from and have butter with your potatoes it would have been an extra star.
   

   Hell's Kitchen MinneapolisResponded today

   Hi Alex, Thank you for taking the time to share your experience. We're truly sorry to hear that our Valentine's special's menu did not meet your expectations. We always strive to provide a variety of options for our guests, and it's clear we fell short this time. We sincerely appreciate guest feedback and use it to directly improve our guests' experience, and specifics really help us target areas we can change for the better.
   

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10. H

    Hannah

    Chicago

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really cool atmosphere!! I loved that there was live music and the drinks/food were really tasty!!
    

    Hell's Kitchen MinneapolisResponded today

    Thanks for visiting us, Hannah! We're thrilled to hear you enjoyed the live music and tasty food at Hell's Kitchen Minneapolis. We strive to create a cool atmosphere for our guests, and it's great to know we hit the mark for you. We appreciate your feedback and look forward to serving you again soon!
    

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