Herons

Herons reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Barbra

   Naples4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We have been visiting The Umstead and Heron’s for the last 4 years while our daughter has been at UNC. It never, ever, disappoints! Heron’s food is simply extraordinary and the service is impeccable! We have enjoyed so many special moments and sumptuous dinners over the years! Very special place.
   

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2. K

   Kristin VIP

   Raleigh29 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the chefs dinner very much. Food was delicious. Service was great as usual. I will admit that we really miss the old menu style that included a bread course in between each course and the pallet cleansers they used to serve. I guess we will just have to get used to the new way of doing the menu. We will definitely be back though.
   

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3. C

   Cynthia

   Dallas3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Four of us enjoyed a lovely Sunday brunch. Very pleasant and not pretentious, but wonderful service and delicious food for all. Recommend it and will return ourselves!
   

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4. R

   Rose VIP

   Raleigh25 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lori our server was a delight and she was there for us with cuisine explanation and good timing. The food was exquisite and delicious. True 5 star dining. Stephen D Green the executive chef was outstanding. Everything was perfect. The decor was warm in tone, comfortable and eye pleasing. I will be back again. I can hardly wait!
   

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5. A

   Al

   Raleigh48 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was our 3rd or 4th trip to Heron’s. The service is outstanding. It makes one wonder who is coordinating the timing behind the scenes. From glasses being refilled to wine glasses being replaced just in time for the next wine in paired tasting … the service was on point. The food was very good with the duck being the highlight. We did the predefined chef’s 5 course dinner. All courses were delish with garnishes and little “side nuggets” (I know that’s not the official name for them) that made the taste buds go “oh!”. Presentation was creative and appealing but we expected nothing less. The New York strip (4th course) was not as tender as we had hoped, but we later learned that we could have upgraded that course to wagyu. Next time we’ll know. Overall a great experience and consistent with what we expect from Heron’s.
   

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6. A

   Ashauntis

   Atlanta4 reviews

   2.0

   Dined on March 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   This experience was the most unfavorable from all of the times I’ve visited Herons. I sent a private email to the restaurant about the inappropriate and indifferent experience, only to be contacted by the manager who was condescending, accusatory and argumentative on the phone. When brought to her attention, she acknowledged her intention with the phone call, was to apologize, but her tone remained aggressive and argumentative. I am unsure if I’ll be returning to Herons.
   

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7. OT

   OpenTable Diner VIP

   Philadelphia2 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the entire experience. Staff were great and food was delicious.
   

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8. B

   Brian VIP

   San Francisco15 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great ambiance, and our server was outstanding! We always enjoy Heron's! Thank you!
   

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9. C

   Charlotte

   Raleigh19 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service as always was professional, friendly and terrific. And the food delicious with a beautiful presentation. Our server couldn't have been nicer or more accommodating.
   

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10. OT

    OpenTable Diner

    Raleigh2 reviews

    4.0

    Dined on March 9, 2025

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Overall it was better than OK, but not at all the 5 star food I was hoping for. To be fair this could just be my preferences. I was not a fan of the seasonal omelette . I will never send food back to the kitchen so to be fair, I did not tell the staff. For my preferences the eggs were a bit undercooked and the omelette was bland. The potatoes were great though. We also felt that my wife’s shrimp in the shrimp and grits had been a bit under cooked and chewy. The overall flavor of the dish was excellent. When we heat up the leftovers the shrimp will be just about right hopefully. I would like to add that the Tiramisu was outstanding. So kinda a mixed bag for my family.
    

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